If someone we knew was planning to work with a design/build company we would be happy to discuss our project with them and let them make up their minds depending on what it is they want to do.

Areas Of Satisfaction

Areas Of Satisfaction - Their ability to solve problems found during construction.

Areas Of Satisfaction

Areas Of Satisfaction - Highly professional staff, high quality subcontractors and excellent overall quality.

Additional Comments

Additional Comments - Quality was most important to us and we feel like we got it. Thanks,

Everyone was great to work with and the company has high standards.

Construction Quality

Construction Quality - I appreciated the insistence on a high standard of work, as evidenced by the replacement of the inadequately done exterior siding.

I saw their many certifications and community engagement, and did not get bids from anyone else

Would recommend strongly. Great work, great team, strong integrity.

Professionalism - Initial Contact

Professionalism - Initial Contact - Great initial contact. First met them at the Home Show and further interactions really clicked.

Value

Value - We're really happy with the end product and by hitting the budget.

Areas Of Satisfaction

Areas Of Satisfaction - Very happy the budget was hit; quality of the finished project was solid.

I'd recommend to people most concerned with professionalism and a satisfactory finished product. "Fast" and "economical" aren't words that come to mind, though. But years from now, we'll be happy about the quality and may not remember the lengthy disruption so much.

Design Team Knowledge & Helpfullness

Design Team Knowledge & Helpfullness - Designer Briana Benton was really knowledgeable and kept her eye on the billion details for which we didn't always have the mental bandwidth (so many options, so many decisions, so many moving parts). Joseph Irons and others at Irons Bros. also were very helpful thanks to wide and deep expertise with materials, measurements and so forth.

Areas Of Satisfaction

Areas Of Satisfaction - Dozens of areas particularly of "meet expectations," too numerous to list.

From start to finish, it was a delight to work with Irons Brothers.

There is a contractual clause that prevents me from providing a detailed review of this project.

Communication, craftsmanship of their work, and professionalism was excellent,

Areas Of Satisfaction

Areas Of Satisfaction - Communication, craftsmanship of their work, and professionalism was excellent. Would work with them again for sure.

Clean & Safe

Clean & Safe - Not all the subcontractors met the same high standards that Irons Brothers set for them, but the project manager and production coordinator worked to get them up to snuff.

We love our new covered porch!

Design Team Knowledge & Helpfullness

Design Team Knowledge & Helpfullness - They made good suggestions if there was an issue. They were extremely helpful (and available) when we had tons of questions! We appreciated all the recommendations they made for tree service and architect designer.

Trust

Trust - 100 percent!

Areas Of Satisfaction

Areas Of Satisfaction - Communication with texts, emails and the site meetings. We never felt rushed or that our questions were unimportant.

Recognized Excellence

Recognized Excellence - Yes! Maria, Susan, Joseph and Melissa! This sounds corny but it felt like family!

Schedule

Schedule - Very happy with commitment to schedule.

Construction Quality

Construction Quality - With both the visible and hidden parts of the project.

Employee Professionalism

Employee Professionalism - And also friendly.

Subcontractor Professionalism

Subcontractor Professionalism - Excellent selection of subcontractors.

Areas Of Satisfaction

Areas Of Satisfaction - Project completed on time and within budget with outstanding communications

Additional Comments

Additional Comments - We entered this project with some apprehension following reports from friends and family of unhappy experiences. We are happy to report that our experience was entirely satisfactory.

Recognized Excellence

Recognized Excellence - Joseph is very personable and takes all the time you need to explain things to you. Maria is on the ball and very friendly.

Showroom And Selection Center Helpfullne

Showroom And Selection Center Helpfullne - Yes - very helpful to understand options

Subcontractors used for foundation and framing were terrible. Mistakes were made that cost us more money. There was no plan for steps to enter the new addition.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work, good layout making best use of available space.

Areas Of Satisfaction

Areas Of Satisfaction - The quality was very high and attention to detail was very high. It was high quality and very well executed.

Area For Improvement

Area For Improvement - I think they did an excellent job.

Areas Of Satisfaction

Areas Of Satisfaction - Their professionalism and expertise and depth of relationships with their trading partners.

Recognized Excellence

Recognized Excellence - We really enjoyed working with everyone. John went above and beyond especially with the crown molding. We can tell that he takes a lot of care and pride in his work and it shows in his results.

Areas Of Satisfaction

Areas Of Satisfaction - Communication, wrangling of scheduling, initiative to deal with things like floor leveling/transition that weren't specified in the plans.

Recognized Excellence

Recognized Excellence - Wesley and Maria

Quite happy with the way our remodel worked out. Iron Brothers is not the cheapest option in town but they did good work and stand by it. They were also able to adapt well to some unexpected complications

Clean & Safe

Clean & Safe - I had two kids, a dog, and a cat living in the construction site. None of them got hurt.

Problem Resolution

Problem Resolution - There were numerous concerns I had and some unexpected complications in the project. They were all handled well and in a timely fashion.

Areas Of Satisfaction

Areas Of Satisfaction - They kept the time table pretty much on the money and they were able to deal with unexpected complications quickly and well. They also responded well to any concerns or questions that I had which helped build the level of trust I have with them.

Recognized Excellence

Recognized Excellence - The one that went above and beyond what I expected of them relative to their role in the project was Joseph Irons. Seriously, what other owner shows up on the jobs site and starts getting his hand dirty and lending his ideas and knowledge to fixing problems right then and there. I’ve never seen this level of involvement from an owner before.

Recognized Excellence

Recognized Excellence - Marie Wilson was understanding and responded immediately if we needed help. Melissa Irons was so patient with clear explanations when needed.

Showroom And Selection Center Helpfullne

Showroom And Selection Center Helpfullne - The showroom helped me view and compare different options and finishes

Areas Of Satisfaction

Areas Of Satisfaction - They excelled at helping me understand the impact of decisions I was making, as well as pointing our areas where we might be spending money for little impact, proposing more reasonable alternatives. In addition, communication with Maria, our on-site point of contact, was great. She made it a priority to ensure I was happy with the results, and welcomed any and all feedback to accomplish this.

Recognized Excellence

Recognized Excellence - Maria was a great point of contact, and worked tirelessly to ensure I was happy with the work done. In addition, Joseph was very involved at key stages, informing me of options I wasn't aware of.

Build quality is excellent - our new bedroom and bathroom are comfortable and look great!

Areas Of Satisfaction

Areas Of Satisfaction - Build quality is excellent

Areas Of Satisfaction

Areas Of Satisfaction - I have been using Irons Brothers Construction for years and they are my go-to construction company. I trust them and they do good work.