Everyone was great to work with and the company has high standards.

Construction Quality

Construction Quality - I appreciated the insistence on a high standard of work, as evidenced by the replacement of the inadequately done exterior siding.

I saw their many certifications and community engagement, and did not get bids from anyone else

Would recommend strongly. Great work, great team, strong integrity.

Professionalism - Initial Contact

Professionalism - Initial Contact - Great initial contact. First met them at the Home Show and further interactions really clicked.

Professional & Organized

Professional & Organized - Very organized and professional. Meeting in conference rooms and onsite were handled well.

Budget

Budget - Nailed it. They pride themselves on an accurate quote and they got it correct with us too. That was very much appreciated.

Value

Value - We're really happy with the end product and by hitting the budget.

Clean & Safe

Clean & Safe - Very clean and safe job site. We felt safe checking on the site each visit.

Expertise

Expertise - Top notch expertise. They're very good.

Construction Quality

Construction Quality - Very happy with the quality of the construction.

Employee Professionalism

Employee Professionalism - Really good team to work with. We appreciated everyone on the Irons team.

Areas Of Satisfaction

Areas Of Satisfaction - Very happy the budget was hit; quality of the finished project was solid.

I'd recommend to people most concerned with professionalism and a satisfactory finished product. "Fast" and "economical" aren't words that come to mind, though. But years from now, we'll be happy about the quality and may not remember the lengthy disruption so much.

Professional & Organized

Professional & Organized - Total pros, and professionalism never in doubt.

Areas Of Satisfaction

Areas Of Satisfaction - Dozens of areas particularly of "meet expectations," too numerous to list.

From start to finish, it was a delight to work with Irons Brothers.

There is a contractual clause that prevents me from providing a detailed review of this project.

Communication, craftsmanship of their work, and professionalism was excellent,

Professional & Organized

Professional & Organized - They had the 7-month schedule planned to the day before starting, and they stuck to it.

Design Team Knowledge & Helpfullness

Design Team Knowledge & Helpfullness - Working with them was a pleasure

Clean & Safe

Clean & Safe - We visit the job site usually 3-4 times a week, sometimes more and it was always tidy and safe

Areas Of Satisfaction

Areas Of Satisfaction - Communication, craftsmanship of their work, and professionalism was excellent. Would work with them again for sure.

Clean & Safe

Clean & Safe - Not all the subcontractors met the same high standards that Irons Brothers set for them, but the project manager and production coordinator worked to get them up to snuff.

We love our new covered porch!

Employee Professionalism

Employee Professionalism - The tops! So knowledgeable and friendly!

Trust

Trust - 100 percent!

Areas Of Satisfaction

Areas Of Satisfaction - Communication with texts, emails and the site meetings. We never felt rushed or that our questions were unimportant.

Showroom And Selection Center Helpfullne

Showroom And Selection Center Helpfullne - Yes - very helpful to understand options

Subcontractors used for foundation and framing were terrible. Mistakes were made that cost us more money. There was no plan for steps to enter the new addition.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work, good layout making best use of available space.

Areas Of Satisfaction

Areas Of Satisfaction - The quality was very high and attention to detail was very high. It was high quality and very well executed.

Area For Improvement

Area For Improvement - I think they did an excellent job.

Areas Of Satisfaction

Areas Of Satisfaction - Their professionalism and expertise and depth of relationships with their trading partners.

Recognized Excellence

Recognized Excellence - We really enjoyed working with everyone. John went above and beyond especially with the crown molding. We can tell that he takes a lot of care and pride in his work and it shows in his results.

Areas Of Satisfaction

Areas Of Satisfaction - Communication, wrangling of scheduling, initiative to deal with things like floor leveling/transition that weren't specified in the plans.

Recognized Excellence

Recognized Excellence - Wesley and Maria

Quite happy with the way our remodel worked out. Iron Brothers is not the cheapest option in town but they did good work and stand by it. They were also able to adapt well to some unexpected complications

Clean & Safe

Clean & Safe - I had two kids, a dog, and a cat living in the construction site. None of them got hurt.

Problem Resolution

Problem Resolution - There were numerous concerns I had and some unexpected complications in the project. They were all handled well and in a timely fashion.

Areas Of Satisfaction

Areas Of Satisfaction - They kept the time table pretty much on the money and they were able to deal with unexpected complications quickly and well. They also responded well to any concerns or questions that I had which helped build the level of trust I have with them.

Recognized Excellence

Recognized Excellence - The one that went above and beyond what I expected of them relative to their role in the project was Joseph Irons. Seriously, what other owner shows up on the jobs site and starts getting his hand dirty and lending his ideas and knowledge to fixing problems right then and there. I’ve never seen this level of involvement from an owner before.

Recognized Excellence

Recognized Excellence - Marie Wilson was understanding and responded immediately if we needed help. Melissa Irons was so patient with clear explanations when needed.

Showroom And Selection Center Helpfullne

Showroom And Selection Center Helpfullne - The showroom helped me view and compare different options and finishes

Areas Of Satisfaction

Areas Of Satisfaction - They excelled at helping me understand the impact of decisions I was making, as well as pointing our areas where we might be spending money for little impact, proposing more reasonable alternatives. In addition, communication with Maria, our on-site point of contact, was great. She made it a priority to ensure I was happy with the results, and welcomed any and all feedback to accomplish this.

Recognized Excellence

Recognized Excellence - Maria was a great point of contact, and worked tirelessly to ensure I was happy with the work done. In addition, Joseph was very involved at key stages, informing me of options I wasn't aware of.

Build quality is excellent - our new bedroom and bathroom are comfortable and look great!

Areas Of Satisfaction

Areas Of Satisfaction - Build quality is excellent

Areas Of Satisfaction

Areas Of Satisfaction - I have been using Irons Brothers Construction for years and they are my go-to construction company. I trust them and they do good work.

Areas Of Satisfaction

Areas Of Satisfaction - Came in under budget. Was very honest about the work and didn't try to pad the bill. Other companies have done that to us.

Recognized Excellence

Recognized Excellence - Maria is fantastic. She was so responsive to us and took great care that the work was done exactly as we expected. Melissa was also great. She explained the billing and answered our questions very well.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the concrete person, the final product, and the ability to suggest changes or alternatives to consider exceeded out expectations. They met our expectations in all areas.

Areas Of Satisfaction

Areas Of Satisfaction - professionalism and conduct

Recognized Excellence

Recognized Excellence - the whole team was great

The quality of work was excellent. However, Irons Brothers exceeded our project budget with little to no explanation or warning.

Thank you for assisting us in a tricky fireplace correction requiring coordination with our company, current owners, and previous owners! The project went off without a hitch!