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Rhino Shield Northeast has a crew of 8-10 people who are young, energetic, and pleasant to have work on my property. They were especially happy to paint my house because we live in Cape Cod, Massachusetts and our home is colonial blue. They were really excited about the project and had a lot of joy... more
We were pleased working with Steveworks. Steveworks was easy to work with, fair, flexibile, responsive, and helpful in the project visioning. In particular, Steveworks made it clear that customer satisfaction was important, both rhetorically and in action. Occasional miscommunication and a few mostl... more
Great experience with a talented professional....she listened, responded to our desires & was creative in adapting our wants into the final design.
Customer service was top notch. We are excited to green!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Home Maintenance Organization as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys