My experience with Henderer Design and Build was great. The amount of time spent planning my bathroom remodel all lead to a very stressless and successful experience. Would highly recommend and would use again.

Reason for no 5-star is there was some attention to detail that was missed. I would have liked to have seen the project manager and designer out on sight a bit more to be sure all expectation between designer, builder, and customer were on the same page.

Helpful, professional and enjoyable to work with! They go the extra mile!

They stayed on schedule. The workers were all friendly, on time and cleaned up after themselves. Questions and concerns were promptly addressed.

Our house was designed and built on a forested hill outside Corvallis, OR while we lived in Houston, TX the entire time. This massive project was totally handled by Henderer Design & Build (HD&B). It started when Dave Henderer met as on the property to determine if and where we could build what we wanted. With Dave’s assessment, we completed the land purchase and commissioned HD&B to design and build our house.
Henderer’s creative and professional design team worked closely with us via email and a software screen-sharing program to design the house. We provided lists of what we wanted in the house and they had us start a Houzz ideabook illustrating features and finishes from other houses that we like. They provided suggestions and choices on finishes and light fixtures, and we occasionally provided counter proposals. Final choices were recorded in Trello by the design team so there was no doubt about what was to be built. Because of the Covid-19 crisis, we were only able to visit twice to help decide on finishes. HD&B also provided detailed, color images of what various rooms would look like. As a consequence, just about everything turned out as good or even better than we imagined.
Besides building the house, HD&B arranged for our property to be logged and the house site to be excavated, with the loggers doing part of the excavation. They also installed the septic system, hooked up our water well, and provided all the water-processing equipment. In addition, they arranged for our driveway to be paved, and for the fence and window treatments to be installed. They also recommended a landscaper; ideally landscaping should have started earlier, but it worked out for the best because it helped immensely for us to see the property when working with the landscaper.
After we moved in, HD&B was very good about fixing the inevitable problems that we encountered, and promise to come back after a year to remediate effects of shifting that a new house undergoes.
We totally love the design and quality of our house. We are very glad we chose Henderer for the project!

We were extremely happy with Henderer Design + Build. From the initial planning to completion of the job they were very easy to work and the quality of work was superb!

Yes I have already referred them.

I highly recommend them. They do good work and they're dependable, professional, and are very attuned to your needs and suggestions. Their work is high quality. Overall, it was a great experience.

10/10 for Integrity - In the long run, that will overcome some, if not all the challenges we had.

Just finishing Phase II of what will ultimately be a three phase, complete house renovation and like the initial phase, I am completely satisfied and thrilled with the results. Terrific designer and project lead to work with...thank you A. and K.! Looking forward to working with the Henderer team for Phase III.

This is the fourth project they have done for us!

We had a small budget and small space, and Henderer optimized both.

Professional, timely, beautiful work.

Areas Of Satisfaction

Areas Of Satisfaction - The project manager communicated well. Any changes were made promptly. Subcontractors were friendly and helpful.

Lead Source

Lead Source - Our neighbors and their website.

Henderer Design + Build were excellent. Something came up with my family, so they had to work around that problem and they were so cooperative with us. We were very comfortable having them in our home.

I would make it a four.

Areas For Improvement

Areas For Improvement - Electrician had issues with quality but Dan fixed things. Fair amount of painting touchup was also needed

Areas Of Satisfaction

Areas Of Satisfaction - Timely and quality of workmanship. Kept work area clean

Lead Source

Lead Source - We have been a long-time customer

Likely To Recommend

Likely To Recommend - I have recommended them without reservation to several friends and colleagues.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Excellent advice about how to tie everything together to create a unique look. They also offered everything we needed in one spot - architectural design, interior design, excellent subcontractors, lots of good advice, outstanding team members, a well run office.

Lead Source

Lead Source - From 2 close friends who had used them and were very happy with them

Additional Comments

Additional Comments - I really can't recommend them enough as the best place to go for a remodel, small or large. Several people I know who had remodels done in the past were amazed at what Henderer provided for us and wished they had known about them before hiring someone else.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the workmanship.

Additional Comments

Additional Comments - They were very organized, and had excellent communication. I could just trust them to do it, and I didn't have to micromanage the project. I work crazy hours, and so does my husband. I could just turn it over to them, and know that it would be done well.

Areas Of Satisfaction

Areas Of Satisfaction - All the workers that I met were very conscientious, and did very good work. I was very pleased with the caliber of people working for you and the subcontractors too.I've had multiple problems since the end of the project, and you have been very responsive each time I've called.

Communication

Communication - Any communication problems was on our part, not theirs'.

Areas Of Satisfaction

Areas Of Satisfaction - I very much enjoyed working with them. They made the experience pleasant and communicated often.

Lead Source

Lead Source - A friend of mine used and recommended them.

Additional Comments

Additional Comments - We've used them frequently and will continuing to in the future.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work is amazing.

Lead Source

Lead Source - I've known Mr.Henderer for a long time.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the high quality work.

Lead Source

Lead Source - I have known the Henderer's for forty years.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the trustworthiness of the staff.

Lead Source

Lead Source - My kitchen cabinet maker told me about them.

Budget

Budget - They actually came in below budget.

Lead Source

Lead Source - They worked for my neighbors in the past. Also, Mr. Henderer was an acquaintance of mine.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how well they stayed on schedule.

Lead Source

Lead Source - I taught school with the founder of the company, so I've always known about them since the beginning.

Areas For Improvement

Areas For Improvement - None. But I've already said that many times.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of workmanship. Quality of staff.

Lead Source

Lead Source - Through another laborer

Additional Comments

Additional Comments - Thanks again for great jobs, four of them GIlbert

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with scheduling. Henderer Design Build did the project exactly when they said they would and got it done.

Lead Source

Lead Source - I see their trucks all the time. I don't remember if someone told me about them or if I just called them.

Areas Of Satisfaction

Areas Of Satisfaction - They were satisfactory in all of the areas. They were excellent in the planning, execution and follow through of the project.

Lead Source

Lead Source - I heard about it through a roofing contractor.

Additional Comments

Additional Comments - Given any choice, Henderer Design Build is the only company I would let work on my house. They listened to me, made very valuable suggestions and did a really wonderful jobs. I am totally satisfied with Henderer Design Build.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work and the dependability and professionalism of the company. They were also very quick to respond to any issues.

Lead Source

Lead Source - I originally found them by Googling companies in the area since we had not yet moved to the town.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Attention to detail. Friendly, expert, and efficient.

Additional Comments

Additional Comments - Thanks for all the nice work you have done at our house!

Areas For Improvement

Areas For Improvement - Not a thing.

Areas Of Satisfaction

Areas Of Satisfaction - Enthusiastic willingness to make our wants come true.We never heard a "oh, we can,t do that!

Lead Source

Lead Source - We had contracted with Henderer Design and Build in 1999 to remodel a bathroom and install windows in upstairs bedrooms.They did a beautiful job for us.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall project quality.

Lead Source

Lead Source - I heard about them several years ago via word of mouth.

Additional Comments

Additional Comments - They are very professional, and do quality work. I would recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - The Henderer brothers and all who worked for Henderer Design were polite, honest and professional.

Areas Of Satisfaction

Areas Of Satisfaction - We have had them do four projects and we are satisfied with all of the things. We feel they are very professional, we love the work they have done and they have very talented people working for them. We like Dan because he is a fabulous trouble shooter. We could always count on him to work through it if something came up. We love all of their staff. Their designers that sold us our incredible ceiling transition from the kitchen to the rest of the house and it was wonderful. They were able to do something no one else can even begin to see. The people are very trustworthy and we can leave the house knowing everything will be taken of.

Lead Source

Lead Source - We looked into contractors. We went online and checked them out. Many years ago, in 2002, we actually had Dave come out and get us a bid on a huge remodel. I had kept him in my head because the way his honesty and ethics came through as positive.

Additional Comments

Additional Comments - I've recommended them to so many people because of their trustworthiness.

Likely To Recommend

Likely To Recommend - I wouldn't dream of going to anyone else, and I've recommend them several times.

Areas For Improvement

Areas For Improvement - They wouldn't let me buy them lunch one day!

Areas Of Satisfaction

Areas Of Satisfaction - I can't separate out an area that was better than another. This is the best crew of guys I've ever worked with on a project. They are just like brothers. They are the best. I wouldn't go to anyone else.

Lead Source

Lead Source - I had a pal that went to our church. He was into roofing, and did some remodeling for us. I asked him to recommend someone to help us do design and construction of a big project. He recommend Henderer Design and Build. His name is Scott Schuman.

Areas For Improvement

Areas For Improvement - I think they did great, and they didn't fall short at all. There was a hiccup with a subcontractor, and they made it up in spades.

Areas Of Satisfaction

Areas Of Satisfaction - They are extremely organized and were on schedule. They communicated well, and there was no surprises. The quality was great as well, and I would rate it 5 stars.

Lead Source

Lead Source - They are a local builder in the Corvallis area. They have a good reputation, and their reputation proceeded them.

Additional Comments

Additional Comments - They were interdependent and kept us up to date on the schedule. They really did an awesome job, and we will use them again for our upcoming project. Their whole staff was a joy to work with as well.

Areas For Improvement

Areas For Improvement - We have used them for two project and this most recent one went very well. The ones a couple years back were more complicated and they had issues once the job was completed. They came back and took care of everything with no hesitation.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how they are professional, plan things out appropriately and they are not just construction. They get engineers and their projects are well planned.

Lead Source

Lead Source - The first job we had several contractors come and bid. I think we just looked up who was in our area.

Areas Of Satisfaction

Areas Of Satisfaction - The overall quality of the work was good.

Lead Source

Lead Source - I heard about them from a friend.

Additional Comments

Additional Comments - I am very happy with them and may use them this summer.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their high quality work. They have beautiful finishes. Everyone was so nice, and we enjoy having them around the house.

Lead Source

Lead Source - We saw their truck working around the neighborhood.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their expertise, their quality workmanship, and their professionalism. They are great.

Lead Source

Lead Source - We live in the same community, and it is common knowledge to call them. They did work for us 15 years ago when we use to be a small town.

Additional Comments

Additional Comments - I wish I had more money to hire them again!

Areas Of Satisfaction

Areas Of Satisfaction - We love our new kitchen and the addition of bathroom and office. It is a substantial improvement to our home.We were completely satisfied with the carpentry and overall workmanship of Brent and Tom and Ted, who all combined obvious skill with courtesy, friendliness, and good senses of humor. We are grateful to each of them for their work.In addition, Gary did an excellent job of adapting to our substantial change in plans, and the final change (addition to half of garage, with bathroom and office) turned out very well. One minor point that might be considered for similar projects in future is swing direction of shower door, which we now would prefer had been installed to open in a different direction. But that's minor.I also want to thank Lainey for her courteous and timely contacts with regard to billing and payment, and for passing along various messages along the way. Lainey is very good at what she does.

Lead Source

Lead Source - Primarily from Seymour and Paula House, for whom you did major home refurbish in late 90s.

Areas For Improvement

Areas For Improvement - didn't fall short at all!

Areas Of Satisfaction

Areas Of Satisfaction - responsiveness and the quality of the sub contractors and the whole team

Lead Source

Lead Source - Met them years ago and had them build the first project, now this one.

Additional Comments

Additional Comments - I wish we had more projects to partner on in the future!

Areas For Improvement

Areas For Improvement - As I have come to live with the results of the project, there are a few things I think could have been done better. For example, the bathroom paint job is not holding up well, and the paint on the kitchen shelving never seemed to have dried correctly. I don't think the linoleum was installed as well as it could have been (bubbles had to be cut, leaving scars), and the product is difficult to clean. The cabinet maker worked in haste, made a few mistakes (all corrected) and chipped some kitchen corners bringing in the table. I don't think these are problems of Henderer per se, but of a few of the subcontractors. Overall, I think Henderer is an excellent company, the project is a joy to live with every day, and I would recommend them with all my heart to my friends. I will certainly call Henderer for my next remodeling project.

Areas Of Satisfaction

Areas Of Satisfaction - They were so good, I don't know where to start! Probably the best thing about them was their communication. Right from the start, I had a clear idea of time and cost. Dan was absolutely responsive and responsible: I had access to his number at all times and he NEVER failed to respond to a call. Ever. Every one of the workmen was competent, they all liked one another, there was no criticism of their colleagues or the company. They were extremely careful to seal off the work area and to protect those parts of the house where they weren't working. They took care of any problems immediately.

Lead Source

Lead Source - From a friend who had work done by them. I had the chance to visit them at a work site and see what they were doing.

Areas Of Satisfaction

Areas Of Satisfaction - This was our 3rd project with Henderer Design Build. Very impressive work from the design to completion. Each project has been an even greater improvement to our home than we envisioned, thanks to their skills in all phases of the projects.

Lead Source

Lead Source - Our neighbors recommended them.

Areas Of Satisfaction

Areas Of Satisfaction - quality of work, respect for our space. Keeping to timeline and communicating progress with us

Lead Source

Lead Source - Website and talking with previous client

Additional Comments

Additional Comments - great working with everyone! I had fun picking out everything for our remodel!

Areas For Improvement

Areas For Improvement - I can't think of anything. Everything went quite well. I especially loved working with Mary Turney. She was very helpful and very graciously pointed me in the rightvdirectio when I would choose something that wouldn't work and great substitutes ifcsomethingcwas too expensive.

Areas Of Satisfaction

Areas Of Satisfaction - Your communication. You always returned phone calls quickly.

Lead Source

Lead Source - Thru Vicki Biornstad

Additional Comments

Additional Comments - We absolutely LOVE our master bathroom. We must say that everyday.

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - quality and workmanship was excellent. All employees were friendly and good at communication. Clean and tidy work area. No smoking no loud music, courteous workers. I felt like Dave Henderer really listened to what I wanted.

Lead Source

Lead Source - a neighbor recommended them,

Additional Comments

Additional Comments - Henderer is great! Best contractor I have ever hired. I would (and have) recommended them to my friends. I will definitely hire them again.

Areas Of Satisfaction

Areas Of Satisfaction - Their decorator, Mary, and architect, Gary, were able to interpret our vague wishes into a concrete design that was exactly what we wanted. Dan kept in frequent project to make sure things were on schedule and to answer any questions or concerns. He made valuable suggestions which improved things even more. All the subcontractors showed up on schedule and did quality work. We are delighted with our new kitchen and could not be more pleased.

Lead Source

Lead Source - We have several friends who did projects with them. They had only good things to say.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - I was very surprised that they would replace a shower door, without charge, more than a year after its initial installation. They said that they guarantee their work and they certainly mean it.

Lead Source

Lead Source - They were the top recommendation of both my realtor and my insurance agent.

Additional Comments

Additional Comments - Excellent work ... thank you.