Difficult to get in touch with a human when you call the office.
Excellent job. I would recommend. Very helpful staff. We are satisfied.
No. Too many issues were experience.
Very professional and timely.
Quality of work is bad
Professional, courteous installation as scheduled. Thank you!
Great salesmanship & installation
I will refer my friends and family to go see Bill Campbell.
I have already done so.
The past two times we used Hard Rock were a lot better than this time.
This is our second granite installation with Hard Rock and could not be happier. Great stone and stellar installation.
Great product, professional employees, excellent service
Hard Rock had an inventory I was amazed at, as well as understanding the "manufacturing and preparation process" within their facility. Knowing this is a one stop shop made it that much better.
I will recommend to anyone looking into stone.
Great to work with, very responsive, terrific outcome.
I have used Hard Rock in the past and will continue to do so. Their sales staff is great. Jessica was very helpful. Their install group is outstanding !
Everything was done professionally & pleasant.
I spent nearly 15k with hard rock and when an issue with the top was identified I was brushed off to the supplier.
Expensive but we are happy with our countertops. There is a crack in an area of the kitchen that we feel was there when installed but it is ok.
I have already directed 4 clients to Max and have another kitchen coming up in 4 to 5 week through A&J Design Homes LLC. Regarding my kitchen at 38162 Shoreline, My wife and I absolutely love the Granite. The only thing is the seam at the sink has shifted 1/6".
From beginning to end not a good experience. Had to drive for the counter tops to be ordered. Installation was not done poorly there were gaps between the sink and the counter and when the tile installers came to put the backsplash we found that the counter tops were installed on an angle.
We were very pleased with our experience. The people were well qualified and knowledgeable and the countertops are terrific.
This is my 2nd post regarding Hard Rock Stone Works. My first one was the absolute flawless dealings I had with them as a new customer. This review is regarding the excellent service I received almost a year after my kitchen was complete. Again my dealings with them and my contact James was very professional, expeditious and impeccable work done to repair my sink. As long as they remain in business I will refer anybody I can to them. Thanks again James for a job well done.
Seams are not clean. Provided detailed feedback in writing to Hard Rock when first installed, received NO response. Poor customer service.