The past two times we used Hard Rock were a lot better than this time.
This is our second granite installation with Hard Rock and could not be happier. Great stone and stellar installation.
Very professional and accurate
Great crew and flawless installation
Great looking stone
Installation came quicker than originally planned
Good value for the quality of stone
None-keep doing what you guys are doing
Great product, professional employees, excellent service
Hard Rock had an inventory I was amazed at, as well as understanding the "manufacturing and preparation process" within their facility. Knowing this is a one stop shop made it that much better.
I will recommend to anyone looking into stone.
Great to work with, very responsive, terrific outcome.
I have used Hard Rock in the past and will continue to do so. Their sales staff is great. Jessica was very helpful. Their install group is outstanding !
Everything was done professionally & pleasant.
I spent nearly 15k with hard rock and when an issue with the top was identified I was brushed off to the supplier.
Expensive but we are happy with our countertops. There is a crack in an area of the kitchen that we feel was there when installed but it is ok.
I have already directed 4 clients to Max and have another kitchen coming up in 4 to 5 week through A&J Design Homes LLC. Regarding my kitchen at 38162 Shoreline, My wife and I absolutely love the Granite. The only thing is the seam at the sink has shifted 1/6".
From beginning to end not a good experience. Had to drive for the counter tops to be ordered. Installation was not done poorly there were gaps between the sink and the counter and when the tile installers came to put the backsplash we found that the counter tops were installed on an angle.
We were very pleased with our experience. The people were well qualified and knowledgeable and the countertops are terrific.
This is my 2nd post regarding Hard Rock Stone Works. My first one was the absolute flawless dealings I had with them as a new customer. This review is regarding the excellent service I received almost a year after my kitchen was complete. Again my dealings with them and my contact James was very professional, expeditious and impeccable work done to repair my sink. As long as they remain in business I will refer anybody I can to them. Thanks again James for a job well done.
Seams are not clean. Provided detailed feedback in writing to Hard Rock when first installed, received NO response. Poor customer service.
Excellent job!!! Had a few issues and immediately took care if it. Would strongly recommend them.
YES but need to repair small area my wife complained about.. Tks
We were very pleased with our whole experience with Hard Rock. Great sales person, the installers were wonderful. Very friendly, polite and did an awesome job. We would highly recommend Hard Rock as we already have to a few peoole. Thank you.
I had some issues that were never resolved.
The builder we used to perform our renovation project was so impressed with our new cabinets and counter tops and our testimony about the great sales experience we had that he plans to send future clients to Hard Rock Stone Works!
Hard Rock Stone Works was completely professional from start to finish! You exceeded my expectations at every turn and the finished product is beautiful. No seams on my quartz counter top was important to me and you did it!
Excellent people to work with. Very knowledgeable about their products. Did not pressure. Allowed time to walk around and look at all slabs of stone. Would definitely recommend company to family and friends.
The office staff, the person that came to measure, and the installers all did a fantastic job. However, our salesperson fell short once the contract was signed.