Great customer service!
Very satisfied with all involved.
It's a beautiful countertop. Everyone we worked with was great.
Professional, experienced from start to finish
I want others to share this experience so people ubderstand what I'm talking about when I rave about my lovely stone!
This company was fantastic!! We chose our granite from lowes but we're unable to actually choose our actual stone. They assured me it would b OK. I was nrevous. On the day of installation my worries were gone. Our counter top is gorgeous!
The installers were very proffesional. Would definitely recommend this company
Very personal and attentive service. Quick install and beautiful rock.
Each Department was awesome to work with! They stayed to a very tight schedule and kept me informed along the way.
Hard Rock Stone Works from picking out the quartz, to the measure and install was a very positive experience!
I recommend Hard Rock to anyone I speak with te remodeling or building. It’s an impressive company.
I was admittedly very indecisive about the color of quartz I wanted. I was told that once the measurements were in the system, it was just a matter of plugging in the price to produce a quote. I probably asked for quotes on 10 different quartz. I was after all spending around $10,000 so I wanted to be thorough about what I chose. When my salesman, Dave, came down with Covid, I had to work with another salesman to place my order. When I came into the shop and introduced myself to the new salesman, I was met with “oh you’re the lady who has asked for 100 quotes”. I’m paraphrasing here but you get the idea. Obviously I had been talked about amongst the employees. Very unprofessional and made me feel uncomfortable. I was also originally told that there was a 2-3 week turn around. I waited around 2 months for my install with no explanation as to why the original timeline had more than doubled. But honestly since I was clearly deemed a “difficult customer” by the salesmen, I did not question the timeline.
Great product with intelligent crews. Appreciate the communication and attention to detail.
I’m having trouble with my sink it doesn’t clean upright and it has scratches and it’s less than a month old
This business was very accommodating to our needs and wants. We were a relatively small job when compared to their other installations, but we were treated as if it was a big job. Lots of patience and suggestions in the selection process for our project.
Huge selection to choose from, quick measurement and installation. Great to work with!
I am a repeat customer and would work with you again. I have offered up your company’s name to those who I know. You have high standards and do excellent work! Thank you!
I was initially very excited by my product and installation. However as I was completing the faucet install I noticed my under sink is installed crooked, its frustrating. Otherwise the speed and quality of the work was great.
Professional experience, from sales through installation. Highly recommend!
Entire process was seamless. Counter and backsplash installation exceeded our expectations. Max, our sales rep, was exceptional. Responded to our questions by phone or email within 30 minutes and updated our quote within a day of any changes as the process progressed.
Love there quality work, and my sales person Susan Tutag is very knowledgeable and the greatest
Very professional and organized process
We love HRSW!! We've used you on four jobs now and you have not disappointed yet!
Service is 100% EXCELLENT
My countertop measurements were precise and fit beautifully. The installers were friendly, efficient and did a great job installing. No mess left behind. Our experience was perfect with Hard Rock Stone!
Great selection of materials and installation on time and perfect.