Areas Of Satisfaction

Areas Of Satisfaction - Design guidance and advice on choices, attention to detail and high quality standards.

Additional Comments

Additional Comments - Love the end results.

I would definitely recommend them. What they projected about their business and their employees were absolutely on target. They did not hide anything and everything was very open.

Recognized Excellence

Recognized Excellence - I would recognize the subcontractors and the project manager. Everyone was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied because they are top quality, made no shortcuts, and produced what they said they were going to produce. They have great customer relations and they are very concerned about the happiness of the customer.

Additional Comments

Additional Comments - If I had another home, whether it be brand new or remodeled, there would be no other contractor I would go with.

Recognized Excellence

Recognized Excellence - Judy Mozen

Areas Of Satisfaction

Areas Of Satisfaction - Communication, scheduling, design ideas

Recognized Excellence

Recognized Excellence - Judy Mozen obviously loves her work and is a top-notch professional; She is also very creative and freely offers suggestions to enhance a project.

Areas Of Satisfaction

Areas Of Satisfaction - We needed a very custom window treatment for a bank of windows in an old home and her design suggestions were invaluable

Handcrafted Homes provides outstanding service and the highest quality workmanship. I would highly recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - The design and workmanship were outstanding. The quality of the job they did and the outcome was outstanding.

The level of integrity and attention to detail provided by Handcrafted Homes, Inc. was of the highest level. Everything was handled as if it was their own home. It was a wonderful privilege and opportunity to work with such professionals and we look forward to continuing our relationship as friends.

Expertise

Expertise - Judy Mozen’s ability to solve design problems was remarkable. Although, there were a number of outstanding solutions, two were exceptional - the master closet cupola and locating the elevator.

Communication

Communication - Because of extenuating circumstances we had to move out of town for a year. We were kept abreast of the project via email and on-site videoconferences on a weekly basis. Communication was impeccable throughout the entire four year project.

Handcrafted Homes did a superb job on a very complicated remodeling project that involved structural problems in our home. They came up with creative solutions for addressing the structural problems that gave us a beautiful new living area. This is the second time we have used them on a major remodeling project, and I would recommend them to anyone.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations. I expect the highest level of quality and client service from the and they consistently deliver.

Areas Of Satisfaction

Areas Of Satisfaction - Their two greatest strengths are top quality work and communication with clients about all aspects of the project.

Handcrafted homes does extremely high quality work and stayed focused until the project was completed to our satisfaction.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Efficiency and quality of craftsmanship

Handcrafted Homes is a class act! They exceed expectations and I would recommend them to anyone who wanted quality work done.

Areas For Improvement

Areas For Improvement - I'm not aware of anywhere that they fell short.

Areas Of Satisfaction

Areas Of Satisfaction - As I stated above, Handcrafted Homes is a class act! They exceed expectations and I would recommend them to anyone who wanted quality work done.

Lead Source

Lead Source - I met the owner at my Leadership Atlanta class in 1998.

Areas For Improvement

Areas For Improvement - None. They were excellent

Areas Of Satisfaction

Areas Of Satisfaction - Their knowledge, expertise, communication and work were all excellent. We are enjoying the finished product!

Additional Comments

Additional Comments - Thanks to Judy and Randy and all their workers for a job well done.

Judy and Randy were excellent. I disliked Rick.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied working with Judy. I liked her expertise, designs, and attention to details.

We had a great experience with Judy and Randy and found their subcontractors to be excellent. Very professional and dependable.

Areas Of Satisfaction

Areas Of Satisfaction - The professionalism and high quality of workmanship and materials are what make me want to keep using them for future projects in our home.

After an exhaustive vetting process of several residential contractors in Atlanta, Handcrafted Homes, Inc. was chosen to perform complete renovations of our kitchen and two baths. We could not have made a better choice. Their professionalism, demand for high quality work and vast knowledge of the renovation process were invaluable to the project. They really listened to what we wanted and made excellent suggestions to improve on our vision both aesthetically and architecturally. Though our budget was not extensive, they worked within its parameters and gave us a home well beyond our expectations. If you are looking to renovate your home, we strongly recommend you hire a contractor and definitely recommend Handcrafted Homes, Inc. for the job.

Areas Of Satisfaction

Areas Of Satisfaction - Professionalism - Judy Mozen and her entire team are extremely professional. Very friendly and approachable.High Quality - Judy's demand for high quality work is unmatched. The job, no matter how small, must be completed to the highest standards.

Lead Source

Lead Source - An article of the top 20 Atlanta residential contractors in the Atlanta Business Chronicle

Customer Suggestion

Customer Suggestion - Keep doing what you're doing, the way you're doing it. Great company!

Randy and Judy are professional, conscientious and bring a wealth of experience to bear on making their clients happy. I have worked with a good many contractors over the years and they are instantly credible and far and above what I was used to. They may be pricier than others but at the end of the day, you definitely get what you pay for!!

Areas Of Satisfaction

Areas Of Satisfaction - Professionalism and attention To detail because that reflects on the experience and the final product.

Sales Attentiveness

Sales Attentiveness - Randy and Judy are always attentive and thoughtful and very eager to protect and educate us.

Likely To Recommend

Likely To Recommend - We have already recommended them to several folks we know, both personally and in a professional context. Randy and Judy are professional, conscientious and bring a wealth of experience to bear on making their clients happy. I have worked with a good many contractors over the years and they are instantly credible and far and above what I was used to. They may be pricier than others but at the end of the day, you definitely get what you pay for!!

Areas For Improvement

Areas For Improvement - They exceeded expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Judy and Randy are delightful to work with. What a surprise for contractors! Also appreciated Judy's design help.

Lead Source

Lead Source - Friend

Recognized Excellence

Recognized Excellence - They all did a great job. Ron always has been very responsive and helpful.

Influential Qualities

Influential Qualities - Past experience.

Recognized Excellence

Recognized Excellence - Judy and Randy, and anyone they brought into our home.

Additional Comments

Additional Comments - I have recommended them and I know that they've had additional work because of us. I've answered a lot of phone calls from people that were considering using them.

Influential Qualities

Influential Qualities - We interviewed a lot of potential builders, and they were the first ones to look at me instead of just my husband. Judy and I were sitting at my kitchen table and she looked me square in the eye.

Recognized Excellence

Recognized Excellence - Judy, Randy, and Ron. They are all wonderful and amazing.

Additional Comments

Additional Comments - You're always going to get exceptional quality with them. No matter the size of the job, they care for every client.

Influential Qualities

Influential Qualities - I have known Judy for years, and I know what her work ethic is like. She and Randy both care about their product and what they do. I have not had any problems.

Recognized Excellence

Recognized Excellence - Ron Nockman, the foreman.

Influential Qualities

Influential Qualities - We have used them previously.

Recognized Excellence

Recognized Excellence - There are so many. Randy and Judy are phenomenal and they surround themselves with quality people. They're all great.

Additional Comments

Additional Comments - They're the best ever. They are honest, ethical, always on time and on budget. I wouldn't use anyone else.

Influential Qualities

Influential Qualities - A recommendation from our kitchen designer.

Recognized Excellence

Recognized Excellence - They are all great, top to bottom.

Influential Qualities

Influential Qualities - Reputation.