Our experience was awesome! After meeting with John at the beginning, we quickly decided that HIVEX was the best choice for completing the job. All workers and contractors who entered our home were professional and efficient. We appreciated the timely updates on progress and were never left wondering what would happen next. The quality of work was excellent!
Quality Of Workmanship - Work completed was of high quality.
Problem Resolution - To be honest, we did not experience any problems. We may have had questions, but John quickly and thoroughly answered them.
Professional & Organized - We appreciated the professional and organized completion of the job
Sales Knowledge - John Gaskill is an expert salesperson. We truly appreciated his knowledge and easy manner.
Communication/Response Time - We never waited more than an hour for a response!
Additional Comments - From start to finish, we were pleased with our choice of using HIVEX for our basement project.
Additional Comments - Demetrius has been fantastic!
We enjoyed working with HIVEX. The whole project was completely stress free for us. HIVEX has excellent communication, quality workmanship, crews who worked continually when they were here and didn’t end until the work was complete. The work was finished quickly because the company is a well oiled machine that strives to keep the customer happy. Highly recommend them. So satisfied we chose HIVEX to do our basement. Now we will have many years to enjoy the space with family, friends and grandchildren!
Communication/Response Time - We received a weekly text with the work schedule for the next week. EXCEPTIONAL communication!
Additional Comments - You won’t regret hiring HIVEX to finish your basement.
Extremely professional and highly talented company. Finished early with high quality! Excellent work!!
I have already recommended the company to neighbors and friends.
Quality Of Workmanship - Well I haven't had my final walk through but to date the workmanship has exceeded my expectations; additionally, I have had other craftsmen (e.g., a plumber) come in to independently look at the work. All said it was first rate!
Problem Resolution - Benny has been responsive and professional.
Professional & Organized - I have been impressed. Your team has been extremely professional, courteous, and the project to date has been executed in an organized way.
Sales Knowledge - Your salesman was a superstar. He obviously knew basement finishing and he was an ambassador for your company. He was honest, courteous, and professional.
Communication/Response Time - Benny managed a terrific project. He was responsive and kept us informed.
Additional Comments - (1) No surprises, (2) no "up-charges", (3) a patient and knowledgable project manager who wanted us to walk through the basement so we could ask questions and be involved in the project, (4) professional team (each knew their roles and they worked well together), (5) high quality materials...the list could go on!
Quality Of Workmanship - I am very satisfied with the quality of work done in my basement.
Professional & Organized - Every interaction with Hivex was professional and courteous.
Communication/Response Time - Great communication with Benny, Project Manager. Interaction was always professional.
Additional Comments - The overall experience with our basement finishing has been amazing! We are truly satisfied with the outcome.
The company maintained active communication through email, phone calls, and in-person meetings. We were aware of what was happening every step of the way. Completed the job earlier than expected and was highly professional. The project manager, Bennie, and his crew did an excellent job! Thank you!
Hivex was amazing to work with. From the free estimate walkthrough through the final, it was an amazingly easy and fun process.
Quality Of Workmanship - Their work is top notch. We had a great experience with them, the work exceeded our expectations, and could not more highly recommend them.
Problem Resolution - We had no problems! They were willing to fix the small things we noted during our final walkthrough and all was amazing.
Professional & Organized - HIVEX was extremely easy to work with extremely professional and organized. We got weekly schedules each Thursday and made it easy for planning. They were also very willing to work around our schedule, especially when we weren't able to be home (not that you need to be if they're working) but if we had to leave our dog at home and asked them to not work, they were willing to work around our schedule.
Sales Knowledge - Jess was great to work with and gave us their quote and did not deviate. She was great to work with and helped us getting through the beginning and never had to speak with her again (that is a good thing!). Everything was honest, professional, and fair.
Communication/Response Time - Dimitrius was awesome to work with. He was always communicative and even if he wasn't able to respond to a text immediately, he responded to them as soon as he could or would ALWAYS answer his phone.
Additional Comments - If you are looking for your basement to be finished, this is the company to go with!
Communication was great, work was done well and quickly and they finished well before the projected end date.
The whole process was so easy. I didn't have to w ok try about hiring a contractor for electrical, plumbing or HVAC. HIVEX did it all.
Quality Of Workmanship - Quality was top notch, every time I go to the basement, I'm so impressed with the work and look.
Problem Resolution - There were no problems, but I was assured that if any came up they would take care of it.
Professional & Organized - Very professional and organized. Our project manager, Dimitrius Zotos was wonderful to work with. I am very particular about detail and communication. Dimitrius provided a weekly schedule of what would happening for the week and was always available when needed.
Sales Knowledge - Our salesperson John was great, he went over everything with us and provided a detailed quote for each step of the process.
Additional Comments - I am so impressed with HIVEX and the whole team that finished our basement. We really enjoyed working directly with Dimitrius Zotos, he is a very polite professional contractor. If I owned another house with an unfinished basement, I would nit hesitate to call HIVEX.
Overall decent experience. You did well to accommodate changes that I wanted or needed to make during the project from either unforseen issues or my own lack of knowledge. I was able to watch and learn with most of the tradesmen so I know better how to repair and maintain which is great. Better inform during the last few stages of the project and give an opportunity for touchups. I feel that some places still need touchup of finer details after the final walkthrough that would take some to fix and that I am still cleaning up some mess that was left.
We have already recommended Hivex 🐝 to a number of friends who are looking to redo their basement! We really appreciate how organized the whole process was.
Quality Of Workmanship - Project management handles scheduling of every work effort. Every time we had great crews working to provide superior results and nailed it each time
Professional & Organized - Weekly schedule sent by project manager. Very well organized effort conducted on time and within budget with great quality.
Communication/Response Time - Project manager (Bob) really made the effort run smoothly from homeowner perspective
We enjoyed our entire experience with HIVEX, from the initial inquiry/quote process to the final walkthrough. They are organized, professional, and responsive. While we didn't have any issues come up during our remodel, our project manager was proactive about reaching out with updates on progress. We are so happy we chose HIVEX for our basement and we would recommend them to anyone who asks.
Additional Comments - HIVEX was very flexible so it was very easy to work with them. The program manager helped us out a bunch and was able to answer all of our questions. We have had a positive experience.
Working with HIVEX was a joy. We love the work they did in your basement and cannot imagine going with any other company. Our PM, Bob Salo, was attentive to a myriad of details and was always responsive to our questions. Two thumbs up, way up, for HIVEX!
They were so organized and efficient in their work. They came in a week faster than quoted, and it was done well.
HIVEX was professional, easy to work with, and produced an excellent finished product.
From start to finish Hivex was professional, attentive, and worked with us with every detail. Highly recommend!
The HIVEX team was top notch from start to finish. They helped us design the basement, provided estimate and financing options. Offered starting date and timeline of completion dates were on target.
HIVEX, from start to finish, was extremely professional, knowledgeable, customer service-driven and demonstrated excellent workmanship. Cant say enough great things about our basement remodel…have shared our experience with many friends and neighbors.
Professional & Organized - VERY professional and organized!
Communication/Response Time - Bob was quite responsive…it was appreciated!
Additional Comments - HIVEX was the best remodeling experience we have EVER had!!!
professional, quality workmanship, accessible to answer questions/deal with issues, fixed price, and accurate projected time frame for project
Hivex was great. Pricing was detailed and understandable from the beginning and never changed. Throughout the inevitably complex process we always felt "in the loop" due to clear and timely communication. Having a dedicated project manager that was available to answer questions at all times was a constant reassurance (plus Dimitrius was just fun to work with!). Our project (a completely custom home theater space and spa-like bathroom) was complicated, but the professionalism and skill of the Hivex team made it worry-free. A big "thank you" to the whole team.
Additional Comments - I would use Hivex again in a heartbeat.
Quality work and very personable
Accuracy of estimate. Timeliness of work start. Minimal delays during the project. Basement finished in 5 months.
Efficient, timely, pleasant to work with, and did a beautiful job.
Types of work - I love the new look to my basement and enjoy seating in and walking through to the upstairs. Not at all embarrassing to take visitors into.
Quality Of Workmanship - No sign of shortcuts. Used quality materials and made the basement look better than I thought possible.
Problem Resolution - Worked with my suggestions.
Professional & Organized - A superior quality.
Communication/Response Time - I especially liked the schedule being sent to me with the events taking place the following week. I knew what to expect each week.
Additional Comments - I'm extremely pleased with my basement makeover.
Work is beautiful, crews are nice!
Quality Of Workmanship - Very happy with the work
Communication/Response Time - Keep us updated
Additional Comments - Very happy with outcome.
Very professional.
Everything went very smoothly and no stress!
Additional Comments - Our project manager Dimitrius was very nice to work with
Hivex is a very professional crew, they were always prompt, polite, and on time; they provided great quality work and the project was completed well ahead of schedule. If there were any issues during the process they were resolved quickly and professionally. I would recommend them to anyone looking for quality work in basement finishing.
Additional Comments - We are very pleased with the work completed by the Hivex team. It was very easy to do business with them, expecially with Michael and Bob! Thank you
Additional Comments - HIVEX Basement Finishing Co. was a very professional organization to work with. They did a fantastic job in my basement. My project manager, Raul, responded to every request and text. I would be happy to refer them to others. I wish they did things other than basements. It's been a pleasant experience.
Everything was very well organized and we were kept up to date in everything going on.
The entire experience was top notch, from beginning to end.
Quality Of Workmanship - Workmanship is great, no complaints.
Communication/Response Time - Dimitrius was highly communicative and responded to any messages from us within hours or minutes.
Additional Comments - Dimitrius and the team were great. Everybody was courteous and polite while coming and going. Dimitrius told us after completion of the project that this was his first job as project manager. We certainly wouldn't have guessed that given his professionalism and efficiency!
Bob and his team were phenomenal.
Problem Resolution - We had NO problems whatsoever
Professional & Organized - Very well organized and professional
Sales Knowledge - Jessica was our first point of contact and she had Michael come out A+ team
Communication/Response Time - Oh My Bob! Dude was on it daily
Additional Comments - We’ve already started looking for other homeowners to pass the word too 🫡
Additional Comments - Just had my basement finished by HIVEX and the whole experience went really smoothly. The crew showed up on time, kept everything clean, and stayed on top of the details. They handled the whole process without any headaches—super organized and easy to work with. The end result looks great and everything turned out how I hoped. If you’re thinking about finishing your basement and want a team that knows what they’re doing, definitely give HIVEX a look.
Prefacing this review with transparency that I’m frustrated currently with their final response on one item. Will do my best to be objective.
In the end I’ve never had this scale of work done, but two houses I had built (including this one) had less issues. The deck I just had built also had less issues. So that is the best comparison I have for rating the work. Everything found during painting I haven't brought back to them. I simply can't afford it to take any longer to finish my basement and cost of repainting etc. If I'd known what I know now I may have chosen another contractor for my basement.
Professional & Organized - -Staff is friendly
Sales Knowledge - -High speed process for diagraming layout and giving a quote quickly.
Communication/Response Time - -Project Manager was professional, responsive, and friendly.
HIVEX Basements was professional and timely with the scheduling. They worked with my scheduling and availability.
Additional Comments - HIVEX Basements was great with pricing and being honest about everything. I have had problems with contractors before about hidden fees. Chris, the owner, and others involved were upfront on every bit of the cost and every bit of the materials. That was probably the biggest thing for me. I can't stand it when contractors don't tell you the whole story. HIVEX Basements was really good about being upfront about everything.
Our "go to guy", NATE has been super in all areas such as communication, explanation of any issues, knowledge of every trade, & creative suggestions! All the trades-people have been very diligent in their specialties as well.
Communication/Response Time - Rahul did a great job.
I mostly liked that I had one point person to talk to, opposed to having several contractors. Having one person as a manager simplified the process.
Additional Comments - I am really happy with the investment I made. I will take the Google review after completing the survey.
Presentation, workmanship, and attention to clealiness
Additional Comments - I can't imagine a better company or better people to work with. They have done everything right. The project isn't finished, but we love everything that has been done so far. Best customer service ever.
Sales Knowledge - The HIVEX Basement Finishing Co. salesperson was absolutely knowledgeable and helpful regarding my project.
Work was begun on time and has progressed as planned. The craftsmanship is excellent and the team has come up with creative ways to address "basement" issues.
I wish y'all did more than basements! This was a great first experience with home renovation. Nate and the team are knowledgeable, thorough, and well organized. There were a few unexpected things that popped up and they were taken care of swiftly. We are absolutely thrilled at how the basement turned out! THANK YOU ALL SO MUCH!!!
Additional Comments - Dustin and everyone did a great job.
Additional Comments - John and his team were the most professional contractors we have had the pleasure of working with, on any project.
All things considered, we were very pleased with their work and would definitely recommend them to our closest friends