HIVEX Basement Finishing Co.
Customer feedback report for

HIVEX Basement Finishing Co.

341 Reviews

HIVEX Basement Finishing Co.

HIVEX Basement Finishing Co. specializes in complete basement finishing. Finishing your basement is an excellent way to dramatically expand your living space as well as increase the value of your home. HIVEX specializes in transforming your home into its full potential and at a great value. With over 40 years of experience, company owner Dan Betts was voted a legend in the home improvement industry. In recognition of our quality craftsmanship and attention to detail, we have received numerous prestigious awards and honors. Our team of basement finishing specialists are dedicated to uphold our reputation of professional workmanship, honesty, and integrity. Our basement finishing specialists take pride in transforming homeowners needs and dreams into reality!

Types of work

Basement remodeling 844
Garage suite 324
Custom home 1
Basement bar 1
Sunrooms & patio enclosures 1
New home 1
Home for sale 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2015
Guildmember since 2015
GuildQuality Master Award Winner
Guildmaster Award Winner 2017, 2018, 2019, 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
20 Consecutive Great Reviews 2016
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We’re taking the following precautions for our customers:

The health and safety of our customers and our team is a priority to us at HIVEX Basement Finishing Co.. We are currently monitoring our staffs temperature daily, providing them with CDC-approved PPE (i.e. masks, gloves, etc.) and reminding them to wash their hands/use hand sanitizer frequently.

Our office staff is working remotely but we are still keeping our standard business hours and are currently accepting new project consultations.

HIVEX is now offering virtual basement quotes and virtual contract closing meetings.


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Of 498 customers surveyed, 359 responded
Sales Knowledge
The HIVEX Basement Finishing Co. salesperson was knowledgeable and helpful regarding my project.
99%
Professional & Organized
HIVEX Basement Finishing Co. was professional and organized.
99%
Communication
HIVEX Basement Finishing Co. communicated with me effectively.
91%
Installation Crew
The HIVEX Basement Finishing Co. installation crew was organized and professional.
100%
Quality Of Materials
I am satisfied with the quality of materials used.
100%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
99%
Clean & Safe
The job site is kept clean and safe.
100%
Work Done Right
The work was done right the first time.
95%
Problem Resolution
HIVEX Basement Finishing Co. effectively addressed and resolved problems.
99%
Schedule
HIVEX Basement Finishing Co. adhered to our agreed upon schedule.
97%
Value
I received a fair value for my money.
98%
Contractor Knowledge
HIVEX Basement Finishing Co. was knowledgeable and helpful regarding my project.
100%
Understood Needs
HIVEX Basement Finishing Co. sought to understand my needs.
100%
Employees Professionalism
The employees of HIVEX Basement Finishing Co. are professional and courteous.
100%
Overall Experience
HIVEX Basement Finishing Co. delivers an exceptional customer experience.
100%
Construction Quality
I am satisfied with the quality of materials and workmanship.
100%
Value Received
I feel I received a fair value for my money.
100%

Of 498 customers surveyed, 359 responded What does this data mean?
All project locations are approximate
Of 359 respondents, 341 left a review
4.9
328 of 341 would recommend
306
22
2
1
0
No rating
10
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of HIVEX Basement Finishing Co. using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

HIVEX Basement Finishing Co.

6324 Old Plank Rd,
Fredericksburg, VA
www.hivexbasements.com (540) 786-4118