Would strongly recommend
Very happy with the work that everyone did. I think the price was fair and the finished product is an excellent value.
Quality Of Workmanship - Very happy with the quality of the work done. Love the round edges in the corners.
Problem Resolution - There really weren't any problems. PM Bob Salo promptly responded to a large change request (running high capacity wires from the electrical panel) as well as small extra requests at no charge (adding additional framing to support a chin up bar in the gym, removing 8 mm from the bottom of the gym door trim, etc.), all of which was very much appreciated.
Professional & Organized - Very professional, highly efficient and organized, and kept the project on track.
Communication/Response Time - Bob Salo was very responsive to requests and always kept me informed on the project's phases.
Additional Comments - I highly recommend Hivex.
This company is very professional and attentive to detail when it comes to what the customer wants. John Gaskill is by far the most professional and best project manager that I have come across. He will always keep you updated on your project and ensure if anything changes he will NEVER forget anything you may have mentioned to him on your wants. If they can do it he will make it happen. They are up for any challenge! If I had another basement I would definitely get HIVEX to finish it for me! We are very proud of the teamwork that they bring to the table and all workers are nice and courteous and don’t get upset when we ask questions. Yes go with HIVEX ALL DAY EVERYDAY!
Communication/Response Time - Never had a problem with staying in contact and responding time is awesomeness
Additional Comments - Custom work need done HIVEX is your company to go with. We gave them some challenges and they got it done flawlessly
Working with HIVEX to finish the basement in my new home was a wonderful experience. They explained the process upfront and were very well organized in the communications and delivering on the construction milestones. They finished the basement in 5 weeks, which was ahead of the promised timeframe. The work was completed with quality and excellent workmanship. Bob, my project manager, was great at answering questions, making any adjustments, and communicating with me. I'm very happy that I found HIVEX in the Fredericksburg area and would highly recommend them to others.
Sales Knowledge - When I met with Chris McNally, the owner, to measure and get the firm quote to finish the basement, I was 90% sold at the time. Chris is very knowledgeable, fair and reasonable, easy to talk to, and his team delivered with 5 stars on this project.
Communication/Response Time - Bob Salo would generally respond to me in just a few minutes, but definitely the same day. He's also a great guy and easy to work with on this project. He was very accommodating to all of my requests.
Additional Comments - I highly recommend HIVEX to anyone with a new home that would like to finish their basement.
Additional Comments - Fantastic experience and would highly recommend the company.
Never have I seen a company that is so wholly competent, flexible, diligent, and trustworthy as Hivex. They were nothing less than 100% on top of their shit.
Quality Of Workmanship - They are not only high quality, but they are custom quality.
Problem Resolution - They worked with us when we needed to reschedule then for several months because of some other shoddy contractor's work. They also immediately supported us with several changes to our plans and some adjustments during the build. Always with a smile.
Professional & Organized - They brought in the toilet the day before they started framing, and always kept us abreast of what they were doing. They are supremely organized and professional.
Sales Knowledge - They would give us reasoning, industry standard info, and specific details of everything we needed and and. Amazing. Both Michael and Bob were phenomenal.
Communication/Response Time - Freaking immediately. They are immediate with that response time and communication.
Additional Comments - Hivex is amazing. They are professional, knowledge, organized, and just plain dependable. They truly go the extra mile. I cannot recommend them enough.
Additional Comments - Project manager stayed in constant contact to let us know what to expect each week as the project progressed. Their team did an AMAZING job. I’m astonished how they transformed our space. We highly recommend for a basement renovation / remodel.
Communication/Response Time - The project manager John always kept me informed of any changes and responded to my concerns.
Original layout for framing was drawn on the floor and then framed the same day. I was under the impression we would have a day or 2 to review the layout before framing. I was away for the morning and part of the afternoon, upon returning found one wall in the wrong place, it was corrected. I missed another wall that was 1 foot off. Had I had a day or 2 to review this would not have happened. Plumber did a less than a great job installing the sink. Workers were very helpful in making adjustments and explaining different procedures. Electrician and manager were especially helpful and informative.
They've done everything they said they would do. The service has been very professional and on-time. I was very impressed that everyone knew what they were supposed to be doing and got busy.
Additional Comments - It's been a very good experience. I love that they offer financing. They seem like they have their act together.
Family owned and all workers are employees of the company. Within cost, on schedule, and timely performance very nicely completed.
Quality Of Workmanship - Teams came and went on their day, very methodical and well organized. Very congenial.
Professional & Organized - Very much so. Instead of wondering if they would finish on time, I only had to go with their flow. They finished in 5 weeks while contract specified 8-20 weeks.
Sales Knowledge - I was impressed by his knowledge, his presentation, his communication and listening skills. After 3 other bidders and their visits, it was a no brainer with this company who was the 4th to place their bid.
Communication/Response Time - Project Manager was excellent. As stated in the aforementioned, I only had to go with their flow, review progress after they left, communicate by email with PM response received the next day early morning.
Additional Comments - Has been an excellent experience. I highly recommend this company.
Additional Comments - Excellent process from the first meeting until the completion of the project. Work looks great and John provided regular updates and answered any questions we had. The project was also completed before we expected. I would highly recommend HIVEX to anyone looking to finish their basement.
Additional Comments - They did a wonderful job considering we had a short ceiling height, and they just did a great job adjusting to that and getting the work done.
Wonderful experience, took our ideas and made it work and look amazing!
HIVEX has been a dream to work with. They communicate with you every step of the way so you know what is going on. They have done phenomenal work.
Quality Of Workmanship - Craftsmanship has been outstanding
Problem Resolution - Any concerns that I had were addressed immediately
Professional & Organized - At the beginning of the project we were given a schedule and they have stuck to it. If there were any delays they were communicated.
Communication/Response Time - Scott A. has been amazing. He is very responsive and has kept us informed as to what would happen week by week.
Additional Comments - HIVEX has made this process very easy
Hivex was super professional from start to finish. They completed the project way ahead of schedule and the work was very high quality.
Every person I interacted with at Hivex was friendly, professional, and helpful throughout the entire process. Our project manager stayed in touch and made multiple site visits. The owner also made a point to come by and personally check on progress and talk with us about the experience. It is refreshing to have access to real people when you need them, especially when making this type of investment in your home.
They did what I asked and paid them to do!
We had a great experience with HIVEX finishing our basement. The employees are exceptional and the finished project turned out amazing!
Excellent work. Very professional. Customer and detail oriented. Would highly recommend.
I am satisfied, pleased with their professionalism and over all great stuff.
Communication/Response Time - Yes, the project manager typically responds to correspondence within 24 hours during the work week.
Additional Comments - The guys were good, we were pleased, and we recommend them to anyone. As a matter of fact, one of our friends will be calling them soon.
The HIVEX team did a great job. They showed up on time, worked hard, cleaned up, and completed the projects quickly and as scheduled. Our lead contractor was knowledgeable and communicated with us on a regular basis. We made some changes during the basement project but HIVEX had no problem
We had a wonderful experience with HIVEX! Their professionalism is reflected in every aspect of their business!
Additional Comments - They were wonderful and it looks great.
Additional Comments - They did a really good job, and everything was done on time.