Hivex did an excellent job.

Quality Of Workmanship

Quality Of Workmanship - Very stellar

Problem Resolution

Problem Resolution - Only “problem” we had was a paint discolor in the bathroom, which was taken care of quickly.

Professional & Organized

Professional & Organized - From start to finish, Nate was on top of it through discussions in person and text.

Sales Knowledge

Sales Knowledge - Michael showed up on time - which is importantly to me - and went over every detail of the project.

Communication/Response Time

Communication/Response Time - Nate was spot on with all communications during this project. He is truly an asset to HIVEX!

Additional Comments

Additional Comments - I will be recommending HIVEX to all of my neighbors and friends that are looking for a high quality basement remodeling / finishing company to satisfy their needs.

The goodness began with the estimate, 15 minutes after entering my basement I had a printed estimate that never changed. Their organization, planning and implementation was like a choreographed production. Always on time and on point!

Quality Of Workmanship

Quality Of Workmanship - It was obvious from the beginning that each crew were experts in their craft!

Problem Resolution

Problem Resolution - Bob Salo, the job supervisor was excellent with tremendous customer service skill. He made everything happen, gave me weekly schedules and dealt with all issues.

Professional & Organized

Professional & Organized - They have basement remodeling down to a science and made many helpful suggestions that I would never have known or thought of.

Sales Knowledge

Sales Knowledge - As I mentioned above the estimate was complete in minutes and never changed. The had a very state of the art system for the estimate.

Communication/Response Time

Communication/Response Time - Bob Salo the project manager also got back to me in minutes!

Additional Comments

Additional Comments - I would highly recommend this company to any one as the did a fine job that I am extremely pleased with.

They have been great to work with, communicate well and have been really accommodating.

HIVEX were far and away the best basement contractor we spoke with about our basement project. They were incredibly responsive, very open and detailed with their plans, and accurate - we were exactly on time every step of the way!

Problem Resolution

Problem Resolution - We had no major complaints, but every minor complaint was immediately followed up with the exact resolution we asked for.

Professional & Organized

Professional & Organized - Well above many other contractors we've worked with.

Communication/Response Time

Communication/Response Time - Constant communications

Best experience with a contractor. They were polite, accesible and answered all of our questions.

From start to finish, the project was handled with professionalism and quality. John was knowledgeable and communicative and went out of his way during the final walkthrough to ensure minor discrepancies were identified and corrected. The team as a whole worked hard to complete the project and stayed on or ahead of schedule throughout.

HIVEX was absolutely fantastic to work with! They had everything planned out to the last detail and they were great about keeping us informed on progress. Jess and Bob Salos are top notch and had no problem answering all questions and addressing our concerns promptly.

Quality Of Workmanship

Quality Of Workmanship - The finished project is beautiful and we can't wait to have it furnished and to stain the bar that they custom built so that we can send pics to HIVEX.

Professional & Organized

Professional & Organized - Very well thought out project that was completed in less than 6 weeks.

Sales Knowledge

Sales Knowledge - Jess was able to guide us and give ideas for what might work best to allow us to get the most out of our new space.

Communication/Response Time

Communication/Response Time - Bob's responses to our inquiries was both prompt and courteous.

We were very pleased with Hivex Basements. Our initial meeting with the owner put us at ease with the work to be done. He explained everything and gave us an estimate right away. They started on time, and we received updates by email explaining the next steps along the way. The questions we had were answered on a timely basis. The workmen were polite and cleaned up every day. The one thing we did not like was that the workmen left the materials behind. We are not sure if that was explained to us at the beginning or if it was in the contract somewhere. It was nice to have the extra flooring and the trim paint, but we didn't need the large container of spackle or primer paint for us to deal with. That should be explained up front, or they should remove it as part of the contract. Otherwise Hivex was great.

HIVEX did a fantastic job and has outstanding, personalized customer service. We are extremely happy with the final project.

Additional Comments

Additional Comments - Working with HIVEX on this project was a seamless and smooth process. They are simply fantastic.

They were a very knowledgeable group. They were very professional, always had great communication and let me know what was going to be happening. All the crews did a great job and were very knowledgeable and open to talk about what was happening. They had great ideas and listened to any concerns I had, and offered recommendations.

Additional Comments

Additional Comments - Absolutely fantastic company! We were always informed of the next phase well in advance. The team communicated via text and email plus in person on the job site. They are professional, easy to work with, and completed our renovation 3 weeks early! Definitely recommend!

The whole Hivex business is a top notch out fit from starting and finishing your basement. They are a pleasure to work with. Bob & Jess Salo are awesome to work with. They make you feel like family and they care about your needs. Would highly recommend Hivex Basement Finishing Co.

I would recommend Hivex all day long.

Additional Comments

Additional Comments - You cannot go wrong with using Hivex.

Very professional an easy to work with.

Communication/Response Time

Communication/Response Time - Could always communicate with team when needed.

I waited 24 years to finish my basement and HIVEX did not disappoint! The experience was incredible and I’m very pleased… HIVEX has very skilled professionals (in every stage of the project) who can do the job seamlessly.… they were meticulous, and every aspect of the project was well orchestrated from beginning to end — Every phase of the process was well planned and executed. I was very pleased and impressed with the outcome - Kudos to the HIVEX team! I would highly recommend HIVEX to anyone!

HIVEX is a top notch company providing the best quality product in the area.

Overall, an excellent experience. We started the project on time and finished well ahead of schedule. It helped that our project was perhaps smaller than other ones, but still we were very happy to get it finished in 4 weeks rather than the anticipated 8.

Quality Of Workmanship

Quality Of Workmanship - We were very pleased with the professionalism of all the different teams. They were generally punctual and were usually finished by 4:30.

Professional & Organized

Professional & Organized - Their professionalism and organization rate a ten!

I really loved every step of the process being explained and communicated very well. We have a very busy life, so I appreciated the project manager being so patient with us.

Additional Comments

Additional Comments - I plan to leave a 5 star Google review showing just how impressed I was with Chris and his crew.

Good customer interface, really listened to desired outcomes and quickly fixed minor issues.

Overall, we had a very positive experience with HIVEX--such that we would highly recommend this company to others for basement work. All company representatives and workers were friendly and responsive. Workmanship was of high quality. We are very pleased with our new space.

Yes I would recommend Hivex to friends which I have. The project is explained well from the beginning and if there are questions or concerns the Hivex staff is ready to address these questions or issues quickly. Great experience from beginning to end!

Additional Comments

Additional Comments - From beginning to end this project has been handled smoothly by Hivex personnel. This makes it very seamless and user friendly. Well done!

HIVEX are thorough, knowledgeable, professional, and responsive. They set a schedule and met the timelines without rearranging their work, which was very considerate of the homeowner. They are attentive to your needs and flexible in making sure you are satisfied with the results.

I have recommended (and will continue to recommend) HIVEX to others whom are interested in completing a basement project. We built our house, and have done other additions to our house, so we are very familiar with the construction process and quality of work that goes into it. We definatley appreciate the hardwork and quality workmanship that HIVEX provides. They are a family business that cares about families for sure.

Types of work

Types of work - Our entire basement was finished

Quality Of Workmanship

Quality Of Workmanship - I have been impressed by the quality of work that HIVEX provides. They are definately not "builder's grade quality" and they can do customization of just about anything you need done.

Problem Resolution

Problem Resolution - We had ordered a sink for our bar area, through another vendor, and it was listed with incorrect measurements. This was not a mistake by HIVEX, but they were able to address the situation anyway and push back the knee wall so that everything could fit properly. HIVEX didn't complain about having to make corrections and redo that portion of the wall. In the end, it turned out great!

Professional & Organized

Professional & Organized - HIVEX was very professional and organized. They showed up to job on the given days they were scheduled to work. They were very unintrusive throughout the construction. HIVEX seemed to be ahead of schedule and there were no delays in construction on their part. The entire project took less than 2 months to complete.

Sales Knowledge

Sales Knowledge - We had been working with Jess for a few years and, once we felt it was the right time to start our project, Jess was there to help us get the paperwork and layout finalized. Jess was always quick to respond to emails and provided accurate figures for the project. During our walk through, she brought up ideas/suggestions about the layout of our project that we hadn't thought about. We ended up going with her suggestions and have loved the results!

Communication/Response Time

Communication/Response Time - John was our project manager and was great at communication! He responded to our questions in a timely manner and provided resolutions to any concern we had. He was great at letting us know ahead of time the work that was schedule to be started/completed each week/day.

Additional Comments

Additional Comments - We chose HIVEX from a list of about 7-8 different contractors. We chose HIVEX because they were a family business who took the time to explain everything, make suggestions about the project, they provided their insurance information (which no other contractor did), and their overall reputation that I uncovered through research and "word of mouth" was elite. Their pricing is competitive and there was no hidden or unexpected costs. Everyone that we came in contact with from HIVEX (Jess, Andrea, John, a few of the workers, etc) were polite, knowledgeable, and willing to address our needs.