Our experience was awesome! After meeting with John at the beginning, we quickly decided that HIVEX was the best choice for completing the job. All workers and contractors who entered our home were professional and efficient. We appreciated the timely updates on progress and were never left wondering what would happen next. The quality of work was excellent!
Quality Of Workmanship - Work completed was of high quality.
Problem Resolution - To be honest, we did not experience any problems. We may have had questions, but John quickly and thoroughly answered them.
Professional & Organized - We appreciated the professional and organized completion of the job
Sales Knowledge - John Gaskill is an expert salesperson. We truly appreciated his knowledge and easy manner.
Communication/Response Time - We never waited more than an hour for a response!
Additional Comments - From start to finish, we were pleased with our choice of using HIVEX for our basement project.
Additional Comments - Demetrius has been fantastic!
We enjoyed working with HIVEX. The whole project was completely stress free for us. HIVEX has excellent communication, quality workmanship, crews who worked continually when they were here and didn’t end until the work was complete. The work was finished quickly because the company is a well oiled machine that strives to keep the customer happy. Highly recommend them. So satisfied we chose HIVEX to do our basement. Now we will have many years to enjoy the space with family, friends and grandchildren!
Communication/Response Time - We received a weekly text with the work schedule for the next week. EXCEPTIONAL communication!
Additional Comments - You won’t regret hiring HIVEX to finish your basement.
Extremely professional and highly talented company. Finished early with high quality! Excellent work!!
I have already recommended the company to neighbors and friends.
Quality Of Workmanship - Well I haven't had my final walk through but to date the workmanship has exceeded my expectations; additionally, I have had other craftsmen (e.g., a plumber) come in to independently look at the work. All said it was first rate!
Problem Resolution - Benny has been responsive and professional.
Professional & Organized - I have been impressed. Your team has been extremely professional, courteous, and the project to date has been executed in an organized way.
Sales Knowledge - Your salesman was a superstar. He obviously knew basement finishing and he was an ambassador for your company. He was honest, courteous, and professional.
Communication/Response Time - Benny managed a terrific project. He was responsive and kept us informed.
Additional Comments - (1) No surprises, (2) no "up-charges", (3) a patient and knowledgable project manager who wanted us to walk through the basement so we could ask questions and be involved in the project, (4) professional team (each knew their roles and they worked well together), (5) high quality materials...the list could go on!
Quality Of Workmanship - I am very satisfied with the quality of work done in my basement.
Professional & Organized - Every interaction with Hivex was professional and courteous.
Communication/Response Time - Great communication with Benny, Project Manager. Interaction was always professional.
Additional Comments - The overall experience with our basement finishing has been amazing! We are truly satisfied with the outcome.
The company maintained active communication through email, phone calls, and in-person meetings. We were aware of what was happening every step of the way. Completed the job earlier than expected and was highly professional. The project manager, Bennie, and his crew did an excellent job! Thank you!
Hivex was amazing to work with. From the free estimate walkthrough through the final, it was an amazingly easy and fun process.
Quality Of Workmanship - Their work is top notch. We had a great experience with them, the work exceeded our expectations, and could not more highly recommend them.
Problem Resolution - We had no problems! They were willing to fix the small things we noted during our final walkthrough and all was amazing.
Professional & Organized - HIVEX was extremely easy to work with extremely professional and organized. We got weekly schedules each Thursday and made it easy for planning. They were also very willing to work around our schedule, especially when we weren't able to be home (not that you need to be if they're working) but if we had to leave our dog at home and asked them to not work, they were willing to work around our schedule.
Sales Knowledge - Jess was great to work with and gave us their quote and did not deviate. She was great to work with and helped us getting through the beginning and never had to speak with her again (that is a good thing!). Everything was honest, professional, and fair.
Communication/Response Time - Dimitrius was awesome to work with. He was always communicative and even if he wasn't able to respond to a text immediately, he responded to them as soon as he could or would ALWAYS answer his phone.
Additional Comments - If you are looking for your basement to be finished, this is the company to go with!
Communication was great, work was done well and quickly and they finished well before the projected end date.
The whole process was so easy. I didn't have to w ok try about hiring a contractor for electrical, plumbing or HVAC. HIVEX did it all.
Quality Of Workmanship - Quality was top notch, every time I go to the basement, I'm so impressed with the work and look.
Problem Resolution - There were no problems, but I was assured that if any came up they would take care of it.
Professional & Organized - Very professional and organized. Our project manager, Dimitrius Zotos was wonderful to work with. I am very particular about detail and communication. Dimitrius provided a weekly schedule of what would happening for the week and was always available when needed.
Sales Knowledge - Our salesperson John was great, he went over everything with us and provided a detailed quote for each step of the process.
Additional Comments - I am so impressed with HIVEX and the whole team that finished our basement. We really enjoyed working directly with Dimitrius Zotos, he is a very polite professional contractor. If I owned another house with an unfinished basement, I would nit hesitate to call HIVEX.
Overall decent experience. You did well to accommodate changes that I wanted or needed to make during the project from either unforseen issues or my own lack of knowledge. I was able to watch and learn with most of the tradesmen so I know better how to repair and maintain which is great. Better inform during the last few stages of the project and give an opportunity for touchups. I feel that some places still need touchup of finer details after the final walkthrough that would take some to fix and that I am still cleaning up some mess that was left.
We have already recommended Hivex 🐝 to a number of friends who are looking to redo their basement! We really appreciate how organized the whole process was.
Quality Of Workmanship - Project management handles scheduling of every work effort. Every time we had great crews working to provide superior results and nailed it each time
Professional & Organized - Weekly schedule sent by project manager. Very well organized effort conducted on time and within budget with great quality.
Communication/Response Time - Project manager (Bob) really made the effort run smoothly from homeowner perspective
We enjoyed our entire experience with HIVEX, from the initial inquiry/quote process to the final walkthrough. They are organized, professional, and responsive. While we didn't have any issues come up during our remodel, our project manager was proactive about reaching out with updates on progress. We are so happy we chose HIVEX for our basement and we would recommend them to anyone who asks.
Additional Comments - HIVEX was very flexible so it was very easy to work with them. The program manager helped us out a bunch and was able to answer all of our questions. We have had a positive experience.
Working with HIVEX was a joy. We love the work they did in your basement and cannot imagine going with any other company. Our PM, Bob Salo, was attentive to a myriad of details and was always responsive to our questions. Two thumbs up, way up, for HIVEX!
They were so organized and efficient in their work. They came in a week faster than quoted, and it was done well.
HIVEX was professional, easy to work with, and produced an excellent finished product.
From start to finish Hivex was professional, attentive, and worked with us with every detail. Highly recommend!
The HIVEX team was top notch from start to finish. They helped us design the basement, provided estimate and financing options. Offered starting date and timeline of completion dates were on target.
HIVEX, from start to finish, was extremely professional, knowledgeable, customer service-driven and demonstrated excellent workmanship. Cant say enough great things about our basement remodel…have shared our experience with many friends and neighbors.
Professional & Organized - VERY professional and organized!
Communication/Response Time - Bob was quite responsive…it was appreciated!
Additional Comments - HIVEX was the best remodeling experience we have EVER had!!!
professional, quality workmanship, accessible to answer questions/deal with issues, fixed price, and accurate projected time frame for project
Hivex was great. Pricing was detailed and understandable from the beginning and never changed. Throughout the inevitably complex process we always felt "in the loop" due to clear and timely communication. Having a dedicated project manager that was available to answer questions at all times was a constant reassurance (plus Dimitrius was just fun to work with!). Our project (a completely custom home theater space and spa-like bathroom) was complicated, but the professionalism and skill of the Hivex team made it worry-free. A big "thank you" to the whole team.
Additional Comments - I would use Hivex again in a heartbeat.
Quality work and very personable
Accuracy of estimate. Timeliness of work start. Minimal delays during the project. Basement finished in 5 months.