Prefacing this review with transparency that I’m frustrated currently with their final response on one item. Will do my best to be objective.



In the end I’ve never had this scale of work done, but two houses I had built (including this one) had less issues. The deck I just had built also had less issues. So that is the best comparison I have for rating the work. Everything found during painting I haven't brought back to them. I simply can't afford it to take any longer to finish my basement and cost of repainting etc. If I'd known what I know now I may have chosen another contractor for my basement.

Professional & Organized

Professional & Organized - -Staff is friendly

Sales Knowledge

Sales Knowledge - -High speed process for diagraming layout and giving a quote quickly.

Communication/Response Time

Communication/Response Time - -Project Manager was professional, responsive, and friendly.

HIVEX Basements was professional and timely with the scheduling. They worked with my scheduling and availability.

Additional Comments

Additional Comments - HIVEX Basements was great with pricing and being honest about everything. I have had problems with contractors before about hidden fees. Chris, the owner, and others involved were upfront on every bit of the cost and every bit of the materials. That was probably the biggest thing for me. I can't stand it when contractors don't tell you the whole story. HIVEX Basements was really good about being upfront about everything.

Our "go to guy", NATE has been super in all areas such as communication, explanation of any issues, knowledge of every trade, & creative suggestions! All the trades-people have been very diligent in their specialties as well.

Communication/Response Time

Communication/Response Time - Rahul did a great job.

I mostly liked that I had one point person to talk to, opposed to having several contractors. Having one person as a manager simplified the process.

Additional Comments

Additional Comments - I am really happy with the investment I made. I will take the Google review after completing the survey.

Presentation, workmanship, and attention to clealiness

Additional Comments

Additional Comments - I can't imagine a better company or better people to work with. They have done everything right. The project isn't finished, but we love everything that has been done so far. Best customer service ever.

Sales Knowledge

Sales Knowledge - The HIVEX Basement Finishing Co. salesperson was absolutely knowledgeable and helpful regarding my project.

Work was begun on time and has progressed as planned. The craftsmanship is excellent and the team has come up with creative ways to address "basement" issues.

I wish y'all did more than basements! This was a great first experience with home renovation. Nate and the team are knowledgeable, thorough, and well organized. There were a few unexpected things that popped up and they were taken care of swiftly. We are absolutely thrilled at how the basement turned out! THANK YOU ALL SO MUCH!!!

Additional Comments

Additional Comments - Dustin and everyone did a great job.

Additional Comments

Additional Comments - John and his team were the most professional contractors we have had the pleasure of working with, on any project.

All things considered, we were very pleased with their work and would definitely recommend them to our closest friends

I would highly recommend HIVEX Basements to everyone! Not only do they provide quality work, but also they are extremely easy to work.

So far we've had a mixed experience. The project is getting done much more quickly than our self-managed projects, and the planning/sales process was very impressive. But the execution has been sloppy at times, and resulted in a myriad of inconveniences for the tenants living in the upstairs unit. We haven't seen the final project yet, so I can't say whether or not we'd recommend them just yet.

Professional & Organized

Professional & Organized - Our project manager, Nate, was highly professional, highly responsive and a pleasure to work with.

Additional Comments

Additional Comments - The business owner, Chris, was also a pleasure to work with. The company made our experience very enjoyable and pain free. I can't recommend Nate anymore than I already have, and he is an outstanding project manager and a pleasure to work with.

We feel fortunate to have had HIVEX finish our basement. We found them to be well organized, friendly, competent and trustworthy; and we couldn't be happier with the finished product. Just as importantly, we were really impressed with how the work was done. It was obvious to us that HIVEX has worked hard to create an impeccable process. From the start, Jess made an impression on us when providing an estimate for the project. She patiently helped us decide what we wanted our basement to look like and took pains to provide a transparent and comprehensive explanation of the scope work - including the floor plan and the agreement – to ensure that there were no misunderstandings or hidden costs. Once construction started, our knowledgeable and friendly project manager, Bob, took the time to explain things, offer suggestions, and remain immediately available to us if we had any questions or concerns. Bob even had his team members put up a temporary fence in our backyard to ensure that our dog wouldn’t get out when HIVEX team members accessed our basement walkout entry. All members of the HIVEX team and subcontractors were hardworking, detail-oriented, and respectful of our home, ensuring a smooth process from start to finish. The entire project was completed in 6 weeks and every detail/request and expectation was met. We truly appreciated this level of professionalism, knowhow, and responsiveness and would highly recommend HIVEX to anyone looking for a reliable and skilled basement contractor to finish their basement! Thank you!!!!!!

Great service! Very professional, accommodating and responsive. My Project Manager (Benny) was AWESOME! He was extremely professional, kept me informed and accommodated my many changes throughout the project. He was pleasant, friendly and patient. Every crew from framing, drywall hanging, painting, carpet and flooring were all extremely professional, reliable and prompt. My finished basement exceeded my expectations! The corporate office staff was equally responsive and helpful. Someone was always available and willing to answer questions or provide details on the project. I highly recommend them if you plan to finish your basement.

HIVEX Basement Finishing offered very competitive prices, and they did good quality work for a great price. They priced out 4 different companies, including them, and they beat them all hands down.

We have already recommended HIVEX to our neighbors and friends!

Sales Knowledge

Sales Knowledge - Jess S knows everything about HIVEX off the top of her head! She is very knowledgeable about what they can do and their prices.

Communication/Response Time

Communication/Response Time - Bob S (project manager) was very easy to communicate with and helped any time small issues came up.

Hivex did an excellent job.

Quality Of Workmanship

Quality Of Workmanship - Very stellar

Problem Resolution

Problem Resolution - Only “problem” we had was a paint discolor in the bathroom, which was taken care of quickly.

Professional & Organized

Professional & Organized - From start to finish, Nate was on top of it through discussions in person and text.

Sales Knowledge

Sales Knowledge - Michael showed up on time - which is importantly to me - and went over every detail of the project.

Communication/Response Time

Communication/Response Time - Nate was spot on with all communications during this project. He is truly an asset to HIVEX!

Additional Comments

Additional Comments - I will be recommending HIVEX to all of my neighbors and friends that are looking for a high quality basement remodeling / finishing company to satisfy their needs.

The goodness began with the estimate, 15 minutes after entering my basement I had a printed estimate that never changed. Their organization, planning and implementation was like a choreographed production. Always on time and on point!

Quality Of Workmanship

Quality Of Workmanship - It was obvious from the beginning that each crew were experts in their craft!

Problem Resolution

Problem Resolution - Bob Salo, the job supervisor was excellent with tremendous customer service skill. He made everything happen, gave me weekly schedules and dealt with all issues.

Professional & Organized

Professional & Organized - They have basement remodeling down to a science and made many helpful suggestions that I would never have known or thought of.

Sales Knowledge

Sales Knowledge - As I mentioned above the estimate was complete in minutes and never changed. The had a very state of the art system for the estimate.

Communication/Response Time

Communication/Response Time - Bob Salo the project manager also got back to me in minutes!

Additional Comments

Additional Comments - I would highly recommend this company to any one as the did a fine job that I am extremely pleased with.

They have been great to work with, communicate well and have been really accommodating.

HIVEX were far and away the best basement contractor we spoke with about our basement project. They were incredibly responsive, very open and detailed with their plans, and accurate - we were exactly on time every step of the way!

Problem Resolution

Problem Resolution - We had no major complaints, but every minor complaint was immediately followed up with the exact resolution we asked for.

Professional & Organized

Professional & Organized - Well above many other contractors we've worked with.

Communication/Response Time

Communication/Response Time - Constant communications

Best experience with a contractor. They were polite, accesible and answered all of our questions.