We closed our office and all staff are currently working from home.
We are offering online meetings through Zoom. When a rep is at a home, they are wearing a face mask, practicing social distancing and using gloves and/or hand sanitizer to prevent the spread of germs. Staff is communicating through email, calls, and video conferencing and discussing changes regarding the progression of the virus, orders from governors in each state we work in, and good health practices.
They went out of their way to get everything covered under insurance and any issues that came up they took care of without delay.
The project from beginning to end with an emphasis on sales, Zev Guttman was excellent, The contractor/installers were excellent. The outside shingle delivery was sloppy and left debris down my driveway. Everything was done in a professional like manner from removal of the existing roof to the new roof and final clean up.
Great job on my roof but two of my neighbors had their roof replaced by Guardian and had issues.
Guardian Home Improvements did a wonderful job. I appreciate the work. Pablo did a fantastic job; the house looks wonderful. The roofing crew did a great job as well.
Family and friends really like our new siding. The workers did a great job..
I would definitely recommend Guardian Home Improvements to a friend.
I was very very pleased with the quality of service from beginning to end with Guardian.
Guardian Home Improvements did a great job! They were professional, they were in and out quickly, and they cleaned up 100%.
Everyone at Guardian was easy to work with. Talented, professional and fast installers. Top quality materials. I got a new roof and gutters for the cost of my insurance deductible. I already recommended Guardian to two of my neighbors who will be getting new Guardian roof soon. I would 100% recommend Guardian to anyone.
They did a fantastic job, were on time, and a pleasure to work with!
Guardian is professional,prompt & they just simply do what they say they are going to do.
They mean business, and are committed to their words. They handle your project is a professional way, and leave you fully satisfied when they're done.
Mr Rich especially. He's a real simple professional, dedicated and result oriented, and also Mr. Goodman who is very punctual with time and appointments. He is a professional who makes sure everything is done well to the customer's satisfaction.
Out of the roofs being replaced in our neighborhood I noticed a huge difference with guardian verses other roofing companies in our area. Guardian was so proffesional. They did not place the materials on our roof beforehand like other companies were doing , the tarped the entire house to catch debris which none of the other companies did, there team worked fast and also sent someone later to do additional sweep for nails with out asking ...the went above and beyond! Thank You Guardian! You stand out above the rest !
Great job and follow through.
Great service and quality installation on all items. All questions were answered quickly and expertly by the business office.
I felt Zev was excellent representative of the company and am I pleased with the work and advice he gave.
QUALITY PRODUCTS AND SERVICE
The service was outstanding and I loved the quality of the work.
The quality of workmanship and the work ethic from both crews who came out to my house. Roofing and siding.
I was most satisfied with all areas, they were on time/schedule and were professional.
They did a terrific job!
Joel Davis, for his professionalism,customer service skills, follow through from start to finish of project. Good communications skills throughout the project.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Guardian Home Improvements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys