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I was so pleased to finally come across a reputable and honest company in the Brothers ...that just do gutters. The workers were professional and courteous at all times. I was completely satisfied and they cleaned up afterwards.I will recommend them to all my family and friends.
I called in the evening during a very bad rain storm. They were willing to send a technician out that night. I thought it was unsafe and setup the appointment for the next day. I was very impressed with there willingness to respond right away even though the weather conditions were bad.
I have used the Brothers that just to Gutters twice now, and both times have been EXTREMELY satisfied. My husband quickly pointed out that I forgot one part of the house - so I guess I will be calling them again to finish off all the gutters at my home!
Very professional and courteous!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Genesis Pro Painting & Restoration Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys