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The people came in and gave a great presentation. The product lived up to everything that was expected, the product was incredible, and there was no extra clean up on my end. They lived up to everything that was promised and we were extremely happy with it all.
Guy didn't perform job and his equipment was not working. Despite this, he wanted to charge me.
I have used A.J. Perri at least 10 times and every time they give absolutely great satisfaction. They do it right and they do it the first time without screwing it up. I had one scheduling problem that was my fault but they still do it on time and right.
Very pleased with the workmanship of the installers and with the product.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Genesis Pro Painting & Restoration Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys