The work they did at my home was very professionally done. They are at the top of my list for customer service.
Noah and his crew
The crew was great. Communicated very well, very personable and very respectful of our privacy and property
Professionalism of the crew Honesty in the assessment by Matt of what was needed to take care of the issue the correct way. Way the crew respected our property and clean up after.
Yes, I will absolutely recommend the company and their level of professionalism!
It only took the Manager, Matt, five minutes to locate my problem. He could have easily sold me a more expensive remedy if he wasn’t honest! Instead he located the issue and it was resolved quickly, efficiently, and cost effectively!
From the Project Manager, to the installation men, as well as the owner, the level of professionalism was stellar. So much appreciated at a time of stress!!
Totally respectful and only took a fraction of the time to repair, after having to fix another company’s mistake!
Very clean when the men left.
In all areas from coming on time, recommending a remedy, and quick resolution of my problem. Priced right too.
They exceed my expectations.
Matt and Noah did a great job.
Met my expectations. I have high expectations
Inclusive of women and diverse people. Felt respected and listened too, also with their staff.
Great workmanship, hardworking and knowledgeable employees--best construction company I've ever worked with. I've used them twice and will again.
Matt and everyone involved with the job at my residence. Watch Kim on the evacuator--what a show.
Gary J. Basten Construction Inc did a very good job. They picked up after themselves, and they were very nice.
To be able to talk to the supervisor. I was working with Matt, but I did more so with his foreman, the foreman was on top of everything.
Gary J. Basten Construction Inc exceeded my expectations.
I already gave cards out to a few people.
I would like to recognize the crew that came out for exceptional service; I believe their names were Noah and Kim.
I was very pleased with Gary J. Basten Construction Inc.
Pump is now quiet thanks
Matt was knowledgeable & told us what was wrong & what needed fixed.
Noah did a great job, he was very polite and he did a good job at keeping me informed. I was very impressed.
I was most satisfied with the fact that they were the only people to figure out what my problem was and solve it.
I would like to recognize Matt and Cubby.
The on-site crew was exceptional. They were friendly and efficient. They maintained a clean project work site and left the project area better than when they began. This was a very positive experience!
The young woman was very communicative regarding all aspects of the project letting me know what their approach was. She was efficient and focused. She and her partner completed the project (which I was told would take 3-4 hours) in a little over two hours.
We are delighted with the results of the work.
Not at this time.
Matt Buchholz was outstanding.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gary J. Basten Construction Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys