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HRS displayed excellent workmanship and professionalism. I would have no issues referring them. Thank you Steve and your crew, Tom M.
I am very happy with their workmanship and the time frame.
The only professional individual that treated us fairly, nicely, and that made sure we were okay was Josh. If it wasn't for Josh I would have sent you guys away. We feel that we are overpaying for something that isn't complete. We still have issues. The quality of the work is unfair. Instead of havi... more
Tam failed to caulk the outside of the last window they installed and the caulking on the remaining windows leaves much to be desired
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of G.F. Roofing Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys