The work done by G and S was excellent. The communication by the owner and head contractor was not great. I understand many people have communication issues with contractors and that's the norm, but for the amount of money spent, basic communication would be expected. Not looking for a lengthy email, just tell me when someone may be showing up.
The G & S team were great to work with. The kitchen remodel exceeded our expectations.
I have and will continue to recommend G&S to others and in fact are having someone come to my home tonight
This is our 3rd project with G&S Remodeling Services. We are very pleased with all of the work that has been done. The project has extended a little longer than we anticipated, but the reason is that we've had some supply chain issues which were beyond their control.
I will definitely recommend G & S Remodeling Services. Gordon was wonderful and made the whole process so seamless.
We do not have any hesitation at all recommending G&S Remodeling Services to anyone.
Have used G & S many times and always very happy.
G & S is now my go to for all my remodeling needs.
G & S Remodeling Services provided prompt, courteous remodeling of an upstairs bathroom. The work was done in a timely
manner and cleanup was great. We were kept involved in the day to date decisions therefore the results are exactly as we had wanted. The results look and work GREAT and exceeded our expectations. We are happy!
They were very professional, thorough, and patient with all of our questions.
Everything was smooth from start to finish.
Professional throughout the renovation project. And professional and responsive in follow up conversation. We would use G&S for future projects.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of G & S Remodeling Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys