Full Circle Restoration & Construction
Customer feedback report for

Full Circle Restoration & Construction

Full Circle Restoration & Construction

For over 2 decades, we have proudly served our customers with immediate 24/7 response, handling small residential jobs & large and complex commercial, institutional & industrial projects. Show more

For over 2 decades, we have proudly served our customers with immediate 24/7 response, handling small residential jobs & large and complex commercial, institutional & industrial projects.

Full Circle is an EPA Lead-Safe Certified firm & is a member of the American Bio-hazard Recovery Association with training and certification by the National Institute of Decontamination Specialists. Our Estimators and Project Managers are seasoned professionals averaging over 20-years in this industry… Some even carry insurance adjuster licenses to provide a better level of service to all parties involved in insurance claims.

Our management team continually participates in training in order to stay on top of the ever changing industry-related technology and protocols. Some of the training includes areas such as: OSHA safety training, water damage mitigation, applied structural drying, smoke-soot odor removal, lead remediation, blood-borne pathogens, hazard communications, respiratory protection, lock-out/tag-out awareness, confined space ops awareness & many more…

Our team is trained and experienced handling the specialty situations of insurance claim-related catastrophes, disasters & emergency mitigation and remediation services including:
• Water Extraction & Structure Drying
• Fire Mitigation
• Mold Remediation
• Storm Damage - Tree Removal
• Roof Tarping & Emergency Board-up
• Damage Clean-up
• Demolition & Debris Removal
• Content & Inventory Mgmt.
• Haz-Mat, Bio-Hazard, Trauma, Crime/Death scene clean-up
• Reconstruction & Restoration

Our trained personnel use state-of-the-art technology to mitigate and remediate efficiently and effectively…
• Xactimate –most recognized insurance industry-approved estimating software
• Infrared thermography & Boroscopy
• Hydroxyl & Ozone generation/safety
• High-performance commercial/institutional dehumidification equipment
• Tremendous assortment of small/portable, truck-mounted & tractor-trailer-mounted large-scale desiccant-based structural drying equipment
• Capable of satisfying, estimating & scoping from the smallest to largest-scale & most complex insurance claims & projects

Full Circle is a licensed, insured & bondable general contractor with expertise extending across many business segments & environments including:
• Residential & Condos / Multi-family
• Hospitality & Assisted Living
• Health-care – Hospital - Medical Office
• Small Business & Retail
• Commercial - High-rise/Class-A Office
• Industrial / Manufacturing – High-tech
• Institutional – Educational - University
• Municipal & Governmental
• Sporting & Entertainment Venues

Full Circle supports a broad spectrum of customers and third-party commercial clients including:
• Single-Family Residents
• Condos &Multi-Family tenants
• Commercial tenants
• Commercial Building Owners
• Property Managers & Engineers
• Corporate Risk Managers
• Insurance Companies & Claim Adjusters
• Insurance Brokers & Agents
• First Responders - Law Enforcement, Fire & Medical Examiners

For over two decades Full Circle Restoration and Construction Services, Inc. has been a trusted service provider of high-quality, disaster response and recovery, remediation and reconstruction services to many of Atlanta’s commercial and institutional leading organizations in a variety of environments.

Full Circle is certified by the Clean Trust, an IICRC program (Institute of Inspection, Cleaning and Restoration Certification) a professional standards, certification and protocol developing body.

Full Circle follows and delivers cleaning and remediation services based on IICRC protocols, standards, training and certification and follows OSHA safety guidelines and rules by regulatory agencies.

Who is the IICRC & What is the S500 Standard?
The Mission of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries. The IICRC serves as an independent, certification body that sets and promotes high standards and ethics, and advances communication and technical proficiency within the inspection, cleaning and restoration industries. The IICRC also ensures that when consumers hire a cleantrust-Certified Firm or technician, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry’s “standard of care.”

Introduction to ANSI/IICRC S500 Water Damage Standard / Protocol
ANSI/IICRC S500 - Standard and Reference Guide for Professional Water Damage Restoration – 2006
The IICRC Standard for Professional Water Damage Restoration (ANSI/IICRC S500-2006) is a procedural standard. It is based on reliable restoration principles, research and practical experience. In addition, there has been extensive consultation and information obtained from numerous sources. These sources include, but are not necessarily limited to, the scientific community, the international, national and regional trade associations serving the professional disaster restoration industry, chemical formulators and equipment manufacturers, cleaning and restoration training schools, restoration service companies, the insurance industry, allied trades persons and others with specialized experience.

The Standard and Reference Guide (S500) is intended to provide information about the restoration of water-damaged structures and contents and to assist individuals and entities working in the water damage restoration industry in establishing and maintaining their professional competence.
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Types of work

Water damage & mold remediation 474
Storm damage restoration 468
Fire damage restoration 468
Home replacement 467
Tree damage restoration 467
GuildMember since 2005
Guildmember since 2005
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
20 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
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Professional & Organized
Full Circle Restoration & Construction was professional and organized.
92%
Schedule
Full Circle Restoration & Construction adhered to our agreed upon schedule.
88%
Budget
Full Circle Restoration & Construction stayed within our agreed upon budget.
91%
Construction Quality
I am satisfied with the quality of materials and workmanship.
92%
Clean & Safe
The job site is kept clean and safe.
95%
Employees & Subcontractors
The employees and subcontractors of Full Circle Restoration & Construction are professional and courteous.
96%
PM Professionalism
[PROJECT MANAGER] is knowledgeable and professional.
97%
PM Communication
[PROJECT MANAGER] communicates with me effectively.
92%
PM Problem Resolution
[PROJECT MANAGER] addresses and resolves problems effectively.
93%
Overall Experience
Full Circle Restoration & Construction delivers an exceptional customer experience.
95%
Employees Professionalism
The employees of Full Circle Restoration & Construction are professional and courteous.
97%
Post-job Clean Up
Full Circle Restoration & Construction left my home clean after the project.
97%
Likely To Recommend
I am likely to recommend Full Circle Restoration & Construction to a friend.
97%

What does this data mean?
All project locations are approximate

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Full Circle Restoration & Construction using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Full Circle Restoration & Construction

4325 River Green Parkway, Suite 150,
Duluth, GA
www.fullcirclerestoration.com (770) 232-9797