Have you had work done by Excel Homes? Let everyone know about your experience by leaving a review!Leave review
All aspects of our roofing experience was handled professionally and timely. We are very happy with the finished product.
We thought they did a great job. They were very professional and we are very satisfied with project. They did an extremely good job.
They were wonderful. Got me in when they said they would, finished the job when they said they would, and for the price we agreed on. Jerry was great!
Rob Johnson and the project manager were great.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Excel Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys