Billy Dodd has done a great job on several different roof repairs and has always been very responsive.
The Echols representatives did a superb job on repairs as needed.
We really enjoyed working with the general contractor, Greg. He was very knowledgable while working with us on our home project.
Greg and CHAD have both worked on my roof in the last 4 years and both were friendly, prompt, very knowledgeable, efficient and reasonable.
Chad showed up when he said he would, got the job done quickly, and very well!
Used several times, always reliable.
They did a great job. They came when they said they would and even completed the job in one day. I was very pleased! They exceeded my expectations with the initial evaluation and their involvement with my insurance carrier.
They are very professional.
It is an excellent service.
Still to be determined. Had an intermittent roof leak. Billy Dodd and a crew of 2 fixed what he thought was the problem. Still had a roof leak after the first true test. Will see how the follow up repairs go and then wait to confirm that the problem is truly repaired before making my final judgement
Great service and communication.
Echols Roofing & Home Improvements was good and had a quick response.
They were very personable, friendly and knowledgeable.
They are great and we have used them on multiple occasions for over 20 years.
The work got done quickly, the service was good, and the price was fair.
The representative was very knowledgeable.
Always had positive experience and quality service
Echols Roofing & Home Improvements did an excellent job. I would highly recommend them.
They were very timely and professional when they came out! It was a small leak that did not require much, but he said there was a $200 minimum! They could do something with a smaller cost for 5 minutes!
It was amazing that they completed the job in one day - starting at 6:15 a.m. and worked the entire extremely hot day until 8:00 pm
Yes, would recommend Gregg Bennett to others.
I'm not in the position to judge the roofing job. I have no idea if it was done right or not.
I found Billy Dodd to be professional, extremely knowledgable, and not pushy.
I had a very easy and good experience.
Nick was very professional, prompt, on time, and answered all of my questions. He was always available or quick to return my calls and emails. The team he sent out was awesome! They were on time, they did the job well, and cleaned up behind themselves. I was very impressed!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Echols Roofing & Home Improvements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys