Echols Roofing & Home Improvements was prompt, courteous, and very reasonable!
Timely and efficient. Well organized. Excellent cleanup.
They are very good people to work with. They do an excellent job! The worksite/home space is always cleaned and maintained after they leave.
Experienced, communicative, clean, safe, efficient... the value is there for the price.
They did good, quality work. They were on time and everything looks great.
Sebastian was great! We interviewed your major competitors, but chose Echols because Sebastian presented a more practical, cost-effective approach to address our needs and he clearly had the expertise and integrity (the latter being very important) to deliver on his proposal. We especially appreciated that he would be handling the installation himself, as opposed to your competitors who each sent a salesman to make the proposal and then planned to turn the work over to someone else whom we hadn’t met. Echols’ approach is much more professional. We are happy to say that Sebastian’s work was outstanding, it was a pleasure working with him, his integrity and expertise was reflected in everything he did, and he was an excellent communicator. As an example, a sliding door (to go with our french door) was placed on backorder by the manufacturer, but Sebastian kept us well apprised of the various changes in delivery schedule without our ever having to call him. Very impressive! We would certainly use Echols again (and most definitely would request Sebastian as the master carpenter)! Based on our experience, we will be happy to recommend your company to our neighbors and friends.
Yes, we would recommend Echols and have in the past. By the way - the address shown on your message is wrong. We do not live at 5080 Wilbanks Drive - it is 5880.
They provided excellent service, and they were very quick. They did what they said and were very prompt. I was very pleased.
Easy to deal with, fair price, I liked the people they sent to my house and I am very happy with the quality
AC was very knowledgeable and professional. The whole crew did a great job. I plan to use Echols again for future home improvements.
We love Echols Roofing and would use them again!
We highly recommended Echols! Echols put the roof on our house, resided our fire place, installed gutters and a few other side projects. All of this was done with excellent workmanship. We have been especially impressed with their customer communications, from the home office ( thank you Mark and Mona) to the men who show pride in their work( thank you Chad, Luis and David) you guys did a great job! We really appreciate you all!
Work requested and quoted was work 99% delivered.
I had no negative issues with Echols. These folks communicate effectively and keep their word.
They were on time and did a quality job.
They are responsible, come when they say they will and do the job correctly. The people are very nice.
I have known the company for years and years, and they have always been great to work with. I am happy to recommend them family and friends.
Echols did a great job replacing my roof. Even though it was not a big job, I felt like they treated me, and the project, with the same respect and professionalism they would have for a larger project. Everyone delivered on what they promised with no surprises or delays - and they knew exactly how to resolve the problems I was having have with my roof. Great people to have on my property and very competitively priced.
Professional crew, always on time, always courteous.
They did a good job!
As far as I can tell, everything was done really well.
The job was completed in a very professional manner.
Billy was great and easy to work with. The team was very fast and professional.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Echols Roofing & Home Improvements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys