About this company
Easton Pool & Spa
We’ve been delivering fun to thousands of happy customers for over 35 years. As you’ll discover here at our site, a pool from Easton Pool & Spa is far more than just a pool. It’s perfectly designed and expertly built, with only you in mind, and it will transform your backyard into your very own resort. And because of the quality of our workmanship, it will continue to be a source of beauty and pleasure for years to come. So if you're as serious about your fun as we are, come on in and have a look around, we think you'll like what you see.
Types of work
GuildQuality surveys
Badges
Photos 2
Reviews 78
Recent reviews
S.M.M.
Additional comments
Areas For Improvement
Areas For Improvement - All went well
Areas Of Satisfaction
Areas Of Satisfaction - Customer service and closing crew were great
KEN P.
Have already recommended
Customer in PEMBROKE, MA
Areas Of Satisfaction
Areas Of Satisfaction - Very customer focused and knowledgeable. Subcontractors were all good. Their process seems to be organized and internal communication appears to be solid
Recognized Excellence
Recognized Excellence - I like Tara, Mike, and Matt all good
Customer in ATTLEBORO, MA
Areas Of Satisfaction
Areas Of Satisfaction - We are extremely pleased with the final product. The sales cycle was excellent and the 3-D design was an amazing tool to help us really picture it. The installation was as expected with just a 2-3 weeks delay due to contractors and another 1-2 weeks due to weather. Not bad at all. I am very happy with the end result and am would be a reference for any future prospective customers.
Recognized Excellence
Recognized Excellence - Mike Santel's service has been excellent. He makes himself available and replies quickly to questions. I believe he goes above and beyond expectations in providing service. Thank you!On the contractors side I was impressed with Matt Nelson and Jason Haddigan.
Customer in CHILMARK, MA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the staff and quality.
Recognized Excellence
Recognized Excellence - I would like to recognize Mike. He was exceptional.
Customer in WASHINGTON, DC
Current Referrals
Current Referrals - I have already given your name to several people, one who you are currently working with
Customer in Wrentham, MA
Areas Of Satisfaction
Areas Of Satisfaction - We were completely satisfied and impressed with the level of professionalism and expertise from all of the staff at Easton. From our initial consultation down to the start up, Easton staff was knowledgeable, pleasant and honest.
Customer in Plymouth, MA
Areas Of Satisfaction
Areas Of Satisfaction - I am the most satisfied with the design and the installation. It was all great and it looks beautiful.
Customer in Mansfield, MA
Areas Of Satisfaction
Areas Of Satisfaction - They did meticulous work and the product came out beautiful. They worked with me well through the design stage. When I called with issues they was out the very next day.
Customer in Norfolk, MA
Areas Of Satisfaction
Areas Of Satisfaction - Easy to work with and understood our needs and expectations.
Recognized Excellence
Recognized Excellence - Dave Hobaica was extremely responsive whenever there was a concern and couldn't have been easier to work with. We also thought Mike Hinchey from Guerrinis was spot on with his design and always provided great suggestions based in our need.
Additional Comments
Additional Comments - Thanks for the great work! We have been really enjoying it this summer.
Customer in Dover, MA
Recognized Excellence
Recognized Excellence - Dave is responsive and understands the customers needs. Jim in the Walpole store is very helpful.
Customer in Raynham, MA
Professional & Organized
Professional & Organized - I would give you a 5 if I could!
Recognized Excellence
Recognized Excellence - I would like to recognize Dave for his exceptional service, he was great. All of the people we interacted with were really terrific.
Customer in Mansfield, MA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the overall job. Everything went perfect.
Recognized Excellence
Recognized Excellence - I would like to recognize the owner, he was very professional.
Customer in San Francisco, CA
Areas Of Satisfaction
Areas Of Satisfaction - Great communication, quality and value.
Additional Comments
Additional Comments - Enjoying the pool very much anf looking forward to recommending Easton Pools
Customer in Pembroke, MA
Areas Of Satisfaction
Areas Of Satisfaction - What stands out to me the most is that for a job of this size and because we made several last minute changes, there were bound to be some issues. When an issue did come up it was addressed immediately.
Customer in Lakeville, MA
Areas Of Satisfaction
Areas Of Satisfaction - Dave did a great job explaining the process and what to expect as well as what our budget should look like even for things beyond just the pool. This was extremely helpful.
Recognized Excellence
Recognized Excellence - Terry did a nice job with the education on how to care for our pool and all the other important in doc training elements.
Customer in Buzzards Bay, MA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied that from day one to the end there was someone there to help me and answer any questions I had.
Recognized Excellence
Recognized Excellence - I would like to recognize Mike in service, Tara in marketing, Dave the owner, the office staff, Tyler and the guys who tested my water, and Matt in service for their exceptional service. The entire staff works together as team, and I really like the size of the company and that I get to know the employees.
Customer in West Bridgewater, MA
Recognized Excellence
Recognized Excellence - Mike Santell is fantastic. The guy who showed us how to work everything is also great.
Customer in Canton, MA
Sales Knowledge
Sales Knowledge - From start to finish and every step along the way, there was constant communication. I was never in doubt of where we were in the project and what timing was to completion.
Areas Of Satisfaction
Areas Of Satisfaction - Having never owned a pool, I was pleased that time was spent to go over the multiple options and spent on educating me to what was available. Post sale, every interaction with them is positive. From the opening and closing of the pool, occasional service call and interactions with the stores, I am always left feeling positive. They work real hard and being attentive and definitely work hard at keeping your business and showing their appreciation for being a valued customer.
Additional Comments
Additional Comments - All in all a classy, well run, well organized, customer-centric company. They are a pleasure to do business with and recommend them every chance I get. AAA+++
Customer in Hull, MA
Areas Of Satisfaction
Areas Of Satisfaction - They created the perfect pool for our home. There is no way I could have made all those decisions without help.
Recognized Excellence
Recognized Excellence - They are all very hard working and helpful
Customer in Norton, MA
Areas For Improvement
Areas For Improvement - Really everything ran smoothly as far as timetables, materials, workmanship, etc. I kind of expected some delays just because of the nature of the job but we never had any. We even pushed them a bit at the end, so we could open the pool for a family party. They got it done.
Areas Of Satisfaction
Areas Of Satisfaction - All areas were above satisfactory. From our first meeting with Dave til the pool being filled. Everything was top notch. They worked one on one with our Landscaper and that was a concern of mine as far as time tables go, but never a delay. And I guess thats what was most satisfying, Dave & Easton really laid out a plan for us & it was followed to the T. This was a stress free project, not sure many people can say that.
Additional Comments
Additional Comments - I should mention the Retail staff as well is very knowledgeable & can help with any water issues you may be experiencing.
Customer in Mansfield, MA
Areas Of Satisfaction
Areas Of Satisfaction - Clear timeline, providing options to select for stone, liner, pool equipment, etc. Also had terry come out and kick us off as far as the opening and he was awesome.
Customer in Princeton, NJ
Areas Of Satisfaction
Areas Of Satisfaction - They were professional and curtious from start to finish.
Customer in Hingham, MA
Quality Of Workmanship
Quality Of Workmanship - We are very proud of our pool area. The results exceeded expectations.
Areas Of Satisfaction
Areas Of Satisfaction - The final product is amazing. Our raised beam effect and cabana are the best.
Customer in Edgartown, MA
Areas Of Satisfaction
Areas Of Satisfaction - Having spent the past 18 months building a home I came into contact with many sub contractors. Easton was by far the most professional and responsive among all of the companies that I dealt with.
GuildQuality
Customer feedback report
