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The paint job looks great. It is awesome to have a fresh, new feel to the walls and ceilings of my house. I had them do stripes in the kids bedroom and they look great. They didn't pay attention to detail as much as I would have liked, but they are will to keep coming back to fix even the small t... more
They did a great job on the carpet, I was not happy with the measurements. I had two rooms, different areas of exposed carpet and yet they charged the same amount for each room. I was happy with the cleaning service.
I used Oak Crest because Jerry McElroy is a Brother Mason and Thomas Rove is very knowledgeable and is working with my insurance Company directly to make sure my home is like it was before the Hurricane. it;s nice have someone see over your investment as i work and can't meet every sub-contractor al... more
Teena and her team were beyond awesome!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of East Hill Building & Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys