This group of guys are amazing. From quality customer service to a perfect ending result in each job. Excited to have family over hanging out in the sunroom. Matt Gates has the head of his company screwed on tight. Any more work I need done will be through them!
This was a repair job from storm damage. All work was done quickly and properly
I am very pleased. The workers were extremely courteous and friendly. They even went out of their way to do a little bit more then I expected. The communication was probably the best I have ever had from a contractor working at my house.
Menolds and all of the sub-contractors did a great job. I was impressed by their cleanliness and their timeliness. Brian ran the show and he was beyond professional and courteous. My wife and I are extremely pleased.
They were on time, very professional, and did a great job. I barely noticed that they were here. They were very personable and thought about whether they would be an inconvenience to me during the project.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ELITE Construction Systems as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys