Janice Teague, Rick and Dan made it a wonderful experience.
Superior customer service and design. We had a challenging townhouse location for the tradesmen to deliver to the unit.
We love our kitchen and the design. It is where we spend the majority of our time.
Absolutely a wonderful experience and we are loving our kitchen. Next project will be bathrooms.
Yes! Alicia Saso is an amazing designer who designed a dream kitchen for me! In addition, she was an exceptional communicator, responding instantly to my questions, ideas and concerns. She was on top of every detail and doesn't forget anything!! She also is very personable and empathetic and was able to review and allay my doubts (aka "talking me off the ledge") about my choices in a methodical, authoritative and reassuring way. She really knows what she is doing and pointed out things I wouldn't have thought of... when I was looking at door styles and gravitated towards one, she pointed out that the glaze would hang up in some of its many crevices, making the overall look too busy. We picked a simpler door style. That is just one of many, many such pitfalls she pointed out and helped me to avoid. She was so fun to work with and has a great personality. I can't say enough good things about her. She bent over backwards to make sure everything was to my satisfaction. All her recommendations turned out to be tasteful, practical and perfect. People who come into my kitchen are absolutely blown away by it.
As mentioned in #14, I have years of dealing with contractors and designers and Drury has surpassed them all. In terms of the design quality, materials quality, reliability of the design process and construction schedule, resolution of problems, feedback, responsiveness and communication, Drury is unique in the industry. I appreciate that a model is in place to plan thoroughly, execute according to the plan and resolve problems. I appreciated the responsiveness to every call, email and concern. I felt like I was the only job you had and that is how every customer wants to feel. Also, I should point out that Israel and his team were superb, reliable and fastidious. My neighbors all commented how they laid down tarps in the hall anytime they moved something and the management office was shocked at how quickly my job was done compared to other projects in the building. (BTW the office asked for all the info on Drury, Alicia and Israel to recommend to other residents thinking of remodeling.) Anyone who is remodeling for their first time and picks you will be spoiled. I think I appreciate your efforts even more given my years of experience in the construction world.
I am so happy with my new kitchen, thanks to Alicia, Israel and the team at Drury!!! As my daughter said when she saw the kitchen, "Why didn't you do this sooner?"
I am most satisfied with the choice of material, design and helping me narrow my selections down so I was not wasting my time.
I would recommend Drury Design to anyone who is willing to pay for outstanding design, close attention to detail, consistent follow-through and exceptional project management.
Sabatini Remodeling (Sonny and Jeff) made Drury Design's project. They were clean, efficient and easy to communicate with. Being a contractor (commercial) myself I appreciate professionals and they were great!
Drury was outstanding and we certainly would not come back to them two more times if we hadn't thought so. They have responded very well with everything.
I wish I could give them a five.
These guys are amazing!
I was most satisfied the quality of the work, everyone they sent to us was outstanding. The guys are not only tremendously talented but just very nice people.
I heard about Drury Design Kitchen & Bath Studio because I grew up in Glenellen and I knew they were located there. I had a friend of mine that had been doing a renovation and I asked him who had done the work.
Everything exceeded our expectations, from the design, the prompt completion of the work, the professionalism of everyone involved, the experience was as good as we could ask for.
Happy from the beginning of the dream stage of this project until its completion. Everyone was very professional and the results were outstanding. We have a kitchen that we love and enjoy being in. The heart of our home is now the pride of our home as well.
I was most satisfied with Gail Drury. Her expertise, constant support, and attention to details were particularly outstanding.
We loved working with the Drury Design team and our kitchen designer, Janice. We had a great experience!
Construction and daily cleanup was very professionally performed
Great at making sure everything was done correctly and did everything to make sure I was 100% satisfied.