Drury Design Kitchen & Bath Studio

Schedule

We encountered unexpected plumbing issues that delayed the schedule. Other than that, the schedule moved along according to plan.

Sales Knowledge

Our designer, Linda Larisch, came with a wealth of knowledge of all the small things that have to be put together to pull off such a project. Whenever we encountered an issue she was right there exploring the options, discussing with the contractor, discussing with the behind-the-scenes Drury staff.

Recognized Excellence

Linda Larisch, of course, but we would be remiss not to recognize as exceptional Israel Correa and his staff who had to execute the plan -- which they did beautifully.

Areas Of Satisfaction

Exceeded expectations in three ways. 1)Everyone had a great deal of patience during the condo's project approval process! 2)We were not geographically undesirable to your suburban firm -- everyone made an effort to be at the condo before, during and after the install. We never felt that the staff was in a rush to get back to the suburbs. 3) There was no "nickle and dimeing" once the contract was signed and a change order executed.-- we paid what the contract/change order stated and not a penny more, so it was a very transparent process.

Why Drury Design?

I liked what I saw online and what I heard as I checked references from others who had used Drury's services

They gutted my kitchen in 1992 this is our second time around it lasted beautifully but it was 25 years old and they updated it and did a beautiful job.

Recognized Excellence

I would like to recognize Jennifer Krol for her exceptional service.

Areas Of Satisfaction

They came in and refurbished a kitchen that they did 25 years ago. The wood floors look good and the cabinets look brand new. They accommodated us and it looks like a brand new kitchen.

Additional Comments

Gail did our kitchen and 3 bathrooms 25 years ago and they are a wonderful company to work with.

Areas Of Satisfaction

Gail and her team couldn't be better.

Why Drury Design?

Best designs, responsive, reliable

Recognized Excellence

Alicia Saso is always excellent to work with, she respects your time, watches the budget, has a great eye for detail and is a great designer. She listens to my opinions and is a true professional.

Why Drury Design?

Years in business, Gail, Trust

Recognized Excellence

I worked with designer Alicia Sasso and she was very professional and very detailed. She was also very patient with us in making decisions. Tom was the person that did most of the construction on the project. He was very polite and reliable. His work is amazing. I would definitely do another project with the both of them on the team.

Areas For Improvement

I can not think of any areas where they fell short

Areas Of Satisfaction

If there was a problem it was always addressed immediately

Design

The design is great

Why Drury Design?

I like the process Drury Design takes with clients from beginning to end. The computer visual of the project really helped me in deciding to go forward with the project because I liked it so much

Additional Comments

It was a great experience all together.

We used them for the design of our kitchen about 10 years ago. We called them back in a couple of years ago for some updates and both times were great.

Recognized Excellence

Gail Drury was phenomenal with the designs.

Additional Comments

Drury Design really listens patiently and use their skills and experience to customize plans for customers. We appreciate how they took our thoughts and gave us suggests and ideas that we would not have done on our own. It was well worth our money.

Their initial design process was amazing from start to finish. The contractors that came in were extremely professional throughout the whole process.

Recognized Excellence

I would like to recognize​ Janice.

Areas For Improvement

Drury Design Kitchen & Bath Studio did not fall short of my expectations​.

Areas Of Satisfaction

They did a fantastic job overall.

Drury Design Kitchen & Bath Studio really exceeded our expectations. We are extremely pleased with the outcome. We would work with them again and highly recommend them to anyone else.

Recognized Excellence

Everyone was outstanding! Janice Teague was outstanding to work with. She really listened, was patient, understood our style and preferences and did a great job at recommending things that fit us and met our needs. Everyone on the job site as well had great attention to detail. Nothing was too small to point out to them or notice on their own to take care of. They really wanted it to be excellent for us. They did a good job.

Areas Of Satisfaction

Going through and picking out all of the materials and colors, up to the very end, you are just hoping that everything looks beautiful and flows with the rest of our house. It turned out very well! We have hosted a couple of large gathering over the holidays and got a lot of great compliments on it.

Design

Definitely!

Additional Comments

It was fun, start to finish! For some people, it can be really stressful, but it was not for us. We really enjoyed the whole process. It has been really good. Their follow up afterward has been great, and they have been very attentive and responsive in helping us with the punch list items. Nothing is too small for them to care about!

I would highly recommend Drury to anyone. Actually a few of my friends have used Drury in the last few years due to my recommendation. They were also very pleased with the work and are happy with their choice.

Expertise

They are experts in all fields of design .

Construction Quality

The construction is of high standard and quality.

Communication

Drury was always there to answer questions and concerns on a daily / weekly basis. They will fit your needs.

Clean & Safe

They always kept our projects as clean as possible .

Employees & Subcontractors

Alicia is an amazing designer. Rick W. Is always there to help when needed. A wonderful and professional team.

Value

Drury uses excellent companies therefore you get very high quality.

Trust

Drury has remodeled my two bathrooms and kitchen along with refinishing all our wooden floors and installing a gorgeous fireplace mantel. They are the only company we use when we remodel . They are the best !

Areas Of Satisfaction

Every aspect from the beginning design to the final completion is done to perfection.

Additional Comments

We have been extremely happy with all of our Drury Design projects.

Recognized Excellence

I would like to recognize Gail for her exceptional service.

Recognized Excellence

Janice Teague, Rick and Dan made it a wonderful experience.

Areas Of Satisfaction

Superior customer service and design. We had a challenging townhouse location for the tradesmen to deliver to the unit.

Design

We love our kitchen and the design. It is where we spend the majority of our time.

Additional Comments

Absolutely a wonderful experience and we are loving our kitchen. Next project will be bathrooms.

Recognized Excellence

Yes! Alicia Saso is an amazing designer who designed a dream kitchen for me! In addition, she was an exceptional communicator, responding instantly to my questions, ideas and concerns. She was on top of every detail and doesn't forget anything!! She also is very personable and empathetic and was able to review and allay my doubts (aka "talking me off the ledge") about my choices in a methodical, authoritative and reassuring way. She really knows what she is doing and pointed out things I wouldn't have thought of... when I was looking at door styles and gravitated towards one, she pointed out that the glaze would hang up in some of its many crevices, making the overall look too busy. We picked a simpler door style. That is just one of many, many such pitfalls she pointed out and helped me to avoid. She was so fun to work with and has a great personality. I can't say enough good things about her. She bent over backwards to make sure everything was to my satisfaction. All her recommendations turned out to be tasteful, practical and perfect. People who come into my kitchen are absolutely blown away by it.

Areas Of Satisfaction

As mentioned in #14, I have years of dealing with contractors and designers and Drury has surpassed them all. In terms of the design quality, materials quality, reliability of the design process and construction schedule, resolution of problems, feedback, responsiveness and communication, Drury is unique in the industry. I appreciate that a model is in place to plan thoroughly, execute according to the plan and resolve problems. I appreciated the responsiveness to every call, email and concern. I felt like I was the only job you had and that is how every customer wants to feel. Also, I should point out that Israel and his team were superb, reliable and fastidious. My neighbors all commented how they laid down tarps in the hall anytime they moved something and the management office was shocked at how quickly my job was done compared to other projects in the building. (BTW the office asked for all the info on Drury, Alicia and Israel to recommend to other residents thinking of remodeling.) Anyone who is remodeling for their first time and picks you will be spoiled. I think I appreciate your efforts even more given my years of experience in the construction world.

Additional Comments

I am so happy with my new kitchen, thanks to Alicia, Israel and the team at Drury!!! As my daughter said when she saw the kitchen, "Why didn't you do this sooner?"

Areas Of Satisfaction

I was most satisfied with their thoroughness and professionalism of their process. I liked being able to see everything in writing before they started.

Areas Of Satisfaction

I am most satisfied with the choice of material, design and helping me narrow my selections down so I was not wasting my time.

I would recommend Drury Design to anyone who is willing to pay for outstanding design, close attention to detail, consistent follow-through and exceptional project management.

Sabatini Remodeling (Sonny and Jeff) made Drury Design's project. They were clean, efficient and easy to communicate with. Being a contractor (commercial) myself I appreciate professionals and they were great!

Drury was outstanding and we certainly would not come back to them two more times if we hadn't thought so. They have responded very well with everything.

Construction Quality

I wish I could give them a five.

Employees & Subcontractors

These guys are amazing!

Areas Of Satisfaction

I was most satisfied the quality of the work, everyone they sent to us was outstanding. The guys are not only tremendously talented but just very nice people.

Lead Source

I heard about Drury Design Kitchen & Bath Studio because I grew up in Glenellen and I knew they were located there. I had a friend of mine that had been doing a renovation and I asked him who had done the work.

Additional Comments

Very thrilled.

Everything exceeded our expectations, from the design, the prompt completion of the work, the professionalism of everyone involved, the experience was as good as we could ask for.

Areas Of Satisfaction

The originality of the design overall (and the way that design turned out in reality).

Happy from the beginning of the dream stage of this project until its completion. Everyone was very professional and the results were outstanding. We have a kitchen that we love and enjoy being in. The heart of our home is now the pride of our home as well.

Areas Of Satisfaction

I was most satisfied with Gail Drury. Her expertise, constant support, and attention to details were particularly outstanding.

We loved working with the Drury Design team and our kitchen designer, Janice. We had a great experience!

Areas Of Satisfaction

Construction and daily cleanup was very professionally performed

Areas Of Satisfaction

Great at making sure everything was done correctly and did everything to make sure I was 100% satisfied.