The whole process was very smooth, great communication from everybody I dealt with. This is a room in my house that I will use over and over again. I highly recommend Bob and his team, Thank you Dream Spaces for a job well done!
Mike and Spencer were both very professional and listen to what was needed. I have already recommended Fresh Coat to my friend at work and my brother.
We were very impressed with the quality of the work performed and the quality of the people who preformed the work. Peggy did an excellent job with estimating. There were no deviations, and we didn't have to come up with any other money, which is unusual in this market. She was right on target. The... more
While Jenkins is very responsive to my calls, the subcontractor's quality of work was less than par.
The finished work is great. I did have some issues that needed to be taken care of. They handled the issues with such professionalism and courtesy. I really appreciate when they had Christian come out to resolve the issues. He did a wonderful job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dream Spaces as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys