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The technician/gentleman was very nice, helpful and professional. I did not go down stairs and lookfor shoe covers, etc.
Steve Harris is very professional and I am very pleased with him. From day one, I felt like I wasted time with other people. I should have hired him right off the bat. I had estimates cheaper than him, but I wanted a quality job done. The way he presented himself when he came to do the estimate was... more
They're good guys. They did a great job.
We were extremely satisfied with the installation of our new deck installed by My Deck. It's only been up for a month, and we've received many compliments on it already. The sales team was great, very low-key, and their suggestions on decking material and railing met our needs exactly. The person... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Double R A Construction Corp. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys