Degnan Design-Build-Remodel of Madison

This was our family's second major house remodeling project with Degnan Design. Degnan Design has certainly become friends of our family. We will indeed work with them again in the future!

Areas Of Satisfaction

Communication was excellent in all phases of the project. Commitment to quality and meeting my expectations.

Remodeling Concerns

I was concerned about staying in my condo during the remodel. Degnan Design-Build-Remodel was flexible and worked with me to limit the amount of time I was without a working bathroom.I was concerned about marrying new floors with existing floors. The team listened and found a solution.

Additional Comments

I wish I had more remodeling to do! I would hire Degnan again and happily recommend without reservation.

Areas Of Sat: Design Selections Process

Discussing options and having that guiding hand was nice.

Additional Comments

Kelly the PM was great!!! We really enjoyed working with Kelly, was attentive to our concerns, and at times doubled back to help clean up vendor messes.

They just began the construction this week and they are very professional and they really take care of you if you have any concerns. They are very open to whatever you feel they need to do. I am working with Dave and he is really patient. I love him. He has great ideas. There is no finished product yet, but I am confident it will be a good one. The whole team is very professional. Abe is great, too.

Areas Of Sat: Design Selections Process

I enjoyed picking out the colors, the wood, and the tile

Lead Source

My husband's previous coworker had their basement remodeled. He suggested the Degnan's because they do a great job. My husband chose them because he did not want the headache of looking at other companies.

Additional Comments

We are happy.

Extremely professional, left our house clean when they were finished and the work was of amazing quality.

Areas Of Sat: Design Selections Process

Picking out the flooring, cabinetry, bathroom fixtures and all of that kind of stuff. Andrea made it fun and we ended up picking things we never would have on our own and absolutely fell in love with all of it.

Areas Of Satisfaction

Responded quickly to punchlists, questions, and concerns. Job site was always clean-up at end of day, for the most part were very mindful about working around us living there.

Remodeling Concerns

The only real concern was the ability to continue to live around the space being built. Degnan Design-Build-Remodel did a great job making sure everything was still accessible as possible.

Additional Comments

We are very happy with the addition and the finished look of the outside and inside.

The entire staff at Degnan Design was professional courteous and absolutely wonderful to work with. Not only did we have a great team work on our project we made some new friends from the staff at Degnan which is 100% spectacular. We can't say enough wonderful things about the experience we had with Abe, Anthony, Kelly, PJ, Michael and Andrea.

Areas Of Satisfaction

Staff was professional, spectacular, wonderful to work with and the design team took the time to ensure we had all aspects covered. Kelly was a rock star on the job and has stopped in multiple times to see how we are doing. Anthony followed up and even stops to say hello. The lady who did the painting 'holy cow' what a great job and she took the time and effort to ensure everything was done perfect. Abe and Lisa have been, are and will be wonderful people for ever. The addition is just what my wife wanted.

Remodeling Concerns

Issues/Concerns at the start: Would it be done in time for the graduation party, how much of a mess would we have to clean up and would the lawn be in since we had 100's of people coming to our house. Degnan Design did a great job of communication and working to ensure we were ready for the graduation party.

Our experience with Degnan has been phenomenal! We wanted an outdoor living solution to replace our existing deck that mostly went unused due to the amount of sunlight (and resulting insects) in that area. We struggled to find a contractor that would help us find the right solution and provide real value to justify the investment into the project. Instead we would receive vague generic designs, incomplete proposals, and delayed responses. Then we found Degnan and it truly was a night and day difference. Throughout the process every member of the Degnan team showed attention to detail and a commitment to making this project special, and realize our dreams. In addition they are very well organized, and provide excellent tools for communication and access to all facets of the project. We noticed this difference immediately from our very first call with Abe. He listened carefully to our objectives, described the process they follow and why they think it's better, and he was immediately up front about fees and costs. In addition to being a great designer, Andrea was always full of awesome ideas, and really helped us narrow down the multitude of options and selections that otherwise would have been overwhelming. She made the process feel effortless and enjoyable. When we finally got to the estimation phase, Anthony provided in-depth explanations of every facet of the project, and showed a focus on quality that gave us a great deal of confidence in the end product and plan. Each step of the way Abe remained involved, frequently offering good advice, and always checking in, making sure we were happy with how things were going. We have just recently started the construction phase, and PJ and the carpentry team have also been great to work with. We can’t wait to see the end result.

Customer Suggestion

Just keep doing what you are doing.

Areas Of Sat: Design Selections Process

The end to end experience, and that Andrea really helped guide us through a the numerous choices available and ensuring that everything fits together.

Lead Source

We found Degnan first on Angies List, but it was really the website that drew us into making that first call.

Areas Of Satisfaction

Courteous attitude of workers. Everyone was friendly with our family and our children.

I really enjoyed working with Degnan and am extremely happy with the completed project. I interviewed several contractors and chose Degnan because I felt comfortable that Abe and his team would not only provide quality work, but would listen and work with me as a partner in the project. The team's communication skills exceeded my expectations. I had never remodeled before, but have built several homes, so I know the process can be a bit stressful. Dave, Anthony, and PJ kept me well informed, answered all my (sometimes dumb) questions, gave honest advice, and were a real pleasure to work with. They're not only professional, they're all really nice people. My condo turned out beautifully! I would work with Degnan again and recommend them without reservation.

Areas Of Sat: Design Selections Process

Working with Dave was a lot of fun. Can't believe I'm saying this but picking paint was actually easy...I really dreaded it. The rooms look amazing! The entire selections process was well organized and logical. I never felt pressured or that I couldn't change my mind.

Additional Comments

PJ was great to work with! I felt badly for him when he had to deliver less than awesome news but he was always professional and I knew it would all be taken care of so I didn't worry. Michael was pleasant to work with as well. He always texted when he was on his way up. He did a nice of cleaning up at the end of the day.Overall, it was a really good experience and I would do it again! Suzanne

Due to our experience from day one through post-project wrap-up, we have already recommended the Degnan team to several friends and acquaintances. At the initial meeting, before we even decided to hire them, Abe was already suggesting creative solutions to the challenges of our dream project that other contractors either refused to discuss or tried to talk us out of. Every employee or sub-contractor on the job was courteous and professional. Any issues or questions were addressed quickly and professionally by Anthony, even in the days and weeks beyond project completion. We couldn't have asked for a more stress-free experience and are delighted to enjoy our beautiful new spaces daily!

Areas Of Satisfaction

We knew we were hiring a premiere Madison-area builder to ensure a quality product. We are happy with the quality of design and workmanship. All of the new areas look like they should have always been there and add so much beauty and value to our home! We knew Abe personally, but met his team because of this project. Every Degnan employee was professional, personable, and went out of their way to make our experience a good one. They are not just quality contractors, they are all-around good people!

Degnan Design Builders provided two possibilities to provide the best kitchen that would fit with the rest of the house, increase the usable workspace, and improve the lighting. Removing the peninsula and changing to an island design that fits the space and feels natural is amazing!Our project was completed in ‘record’ time with minimal disruption. All project and trades-people were extremely professional, asking questions, explaining alternatives and responding to all of the little things that come up in a project this size. We can now enjoy our kitchen every day!

Schedule

I would give them a 5.

Communication

I would give them a 5. They were really good.

Problem Resolution

I would give them a 5.

Areas Of Satisfaction

I was satisfied with how they dealt with the vendors and how they kept the job site clean. It was clean every day. They finished in 3 weeks. That was amazing.

Additional Comments

They exceeded our expectations in almost every way. I would recommend them for any remodeling project. I have seen their other work. The planning stages included explaining all options and alternatives, including how it would affect the finished design, function and cost.Any unforeseen questions were met as opportunities for our input. Anthony, PJ and everyone were amazing!

We had an outdoor job that couldn't be done during the winter months. While we were waiting for the job to start, Degnan kept us up to date as to when it might start and throughout the work with emails.

Areas Of Satisfaction

We hired Degnan to repair a leaking roof over the front porch. Not only did they fix the leak, but they studied the situation and made changes to the original design to make sure it wouldn't happen again.

Remodeling Concerns

Our concern was to repair a leak, but they went beyond that with improving the original design so the problem would not come back.

Abe and his crew are conscientious and dedicated.

We heard from various friends that Degnan was the best to work with regarding any home remodel. We had a significant bathroom issue and wanted it be remedied correctly. We met with Degnan directly and were extremely happy with this professionalism and attention to detail. He kept to our budget and timeline with minimal disruption. We will be using them in the future for our other home projects!

Areas Of Satisfaction

They are prompt. Extremely professional. The project manager Anthony was top notch.

If I ever need to have anything else done, I'll go to Degnan.

Areas Of Satisfaction

I was most satisfied that they did their work well, and that the man who worked here was very easy to get along with. It was like having my son here. It was really nice.

Remodeling Concerns

As long as they were doing it, I didn't have any concerns.

Areas Of Satisfaction

I was most satisfied with my kitchen.

All of the people working directly for Degnan or for the subcontractors were friendly and professional. Virtually everything turned out at least as well as we had hoped it would, and in a few instances, even better than we expected.

Areas Of Satisfaction

We thought that the workmanship on all of the work was first rate. The painting, carpentry and flooring all turned out very well.

Remodeling Concerns

Most of the work was "cosmetic" but the flooding that we had experienced in the basement, prior to the remodeling, was a big concern. We weren't sure that the "fix" would be effective, but heavy rains this spring, before the ground melted, provided a great test and our basement remained dry.

Degnan is the best contractor I have ever dealt with in my life and I have had a lot of rental property.

Areas Of Satisfaction

I was most satisfied with all areas.

Areas Of Satisfaction

Anthony and Andrea were excellent at listening to us and providing professional and timely replies. We very much appreciated their expertise.

Easier Than Expected

I knew him. I expected it to be easy and it was.

Areas Of Satisfaction

I was the most satisfied with the ability to talk to the owner of the company if I had questions. He responded promptly. He was very accessible.

Remodeling Concerns

My house was built 50 years ago and it is an unusual design. My major concern was if they would be able to make decisions as close to the original design as possible.

Degnan Design Build staff are top notch. They are supportive, professional, and honest. They presented design and construction options clearly and encouraged us to ask many questions along the way. As a result, we felt confident that we were making the right project decisions that fit within our budget.

Areas Of Satisfaction

clear communication, courtesy, attention to detail, timely follow-through

Degnan was wonderful to work with and brought our vision to life!

Areas Of Satisfaction

I was most satisfied that they were able to come up with a design that exceeded our expectations.

Remodeling Concerns

We had never done a major remodeling project before. We didn't know the timeline or anything and they were very good explaining how it would work and explained why they were doing it as they were doing it.

Areas Of Satisfaction

Degnan followed up on repeated quality issues with the new door until it was resolved to our satisfaction.