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Overall, we were very satisfied with the process. They were very flexible in terms of scheduling. We would recommend them to friends or relatives. I think that the overall quality of their product is very good.
They came out here in a timely manner. They looked at it, and they got the work done in the three days he told me they would. They also did their cleanup very well.
Very pleased with the work performed. Total interior/exterior painting of the house. Danny and Sarah are great to work with.
I was very satisfied with the work and accomplishment of the job. I believe it's a fair value and investment.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Decker Home Repairs LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys