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I am generally satisfied with Window Nation. Their follow up after they put the windows in and when we were seeking a quote for additional windows fell short of my expectations but I liked that the quality is what they said it would be.
Absolutely a seamless process from start to finish. They were trustworthy, fair, professional, always on top of things. The price was fair, they stayed with the appraiser, they stopped by daily to check on work. We recommend them to EVERYONE.
They were friendly and seemed to do a quality job. They did a good, quality job.
The contractors that installed our wood flooring were nice but not detail-oriented. First, they stored the boxes of wood flooring in our living room and dented our floor as a result. That floor is also new; my husband installed it himself last year and the dent is noticeable as it's right when you w... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Decker Home Repairs LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys