We have worked with multiple remodeling companies in recent years, and our experience with Daniels Design was BY FAR the best. From start to finish, the customer service they provided is exactly why we chose to use a full service remodeling company.
They created a unique and sophisticated space out of an ordinary two-bedroom condo. I am absolutely thrilled with it!
This is our fourth project with them. At this point, not really willing to investigate other firms although Daniel’s may not be the least expensive option.
If we were to recommend we would explain the pitfalls of our time with the company. In fact, we have had that chance on several occasions. Construction process was smooth and relatively painless. Communication during construction process was above board. Beginning of process getting to construction phase was difficult, frustrating and at times seemed pointless. (Difficult = DD&R,inc seemed to pay little to no attention to budget constraints. Frustrating = time between meetings & communication was too long, First contact was made Nov. 11, construction did not start until July 5th. Pointless = While selection team was nice & crutious, prices were very rarely given, and most chooses had to be made a second time months later.)
The work was well done. The people were very responsive.
Great customer interface, information flow, high quality work, and high quality problem-solving for emergent issues that came up along the way.
We had a very positive experience with Daniels when they remodeled our kitchen, which including removing a load bearing wall. The whole team communicated clearly throughout the process and was always receptive to our concerns/feedback. The engagement was longer than we anticipated (largely due to covid supply chain issues), but the Daniels team was great at managing expectations. The team was meticulous during the design phase and it really paid off as the construction was on schedule and on budget and we absolutely love the job they did!
Daniels Design & Remodeling surpassed our expectations! Their expertise, experience, and professionalism from Ted to every employee or sub contractor were superb! Their attention to detail, communications and concern for the satisfaction of the homeowner eliminated the stress of our project. We are truly thankful to have such a great company in our area.
High quality professionals! Attention to the finest details. Excellent results due to extensive planning, focus, and commitment to excellence.
The Daniels Design Team did a great job incorporating many differing requirements into a functional design for our basement. This was a complete build out of over 1900 square feet resulting in a living space for our parents. The final floor plan maximized the use of space in an efficient and elegant manner. The supervisors on the Team stayed in constant contact with us as the project progressed and they immediately addressed issues when they occured. The Daniels Design Team and all subcontractors followed the prevailing COVID-19 guidance from the CDC and they were always careful about maintaing social distance and keeping the work space sanitary.
Excellent experience from start to finish. Very professional approach in planning, design, proposal options and construction management. All questions, issues and problems immediately dealt with. Great communication with us and among all team members and sub contractors. Very happy with completed project.
In fact I have recommended you several times already.
Daniels Design & Remodeling is reliable, thorough, and professional.
Easier Than Expected - We used Daniels Design & Remodeling before.
Additional Comments - Daniels Design & Remodeling provided an excellent expericence.
We are pleased with the overall experience with Daniels Design and Remodeling (DDR). We decided to use a design/build contractor since we wanted more than just a general contractor. The innovative designs and professional advice from the design team met our expectations. The building team followed through on the desired design plans and when challenges occurred, they resolved the issues in a favorable and timely fashion. Overall, we are pleased with the result and we would recommend DDR to others looking for a unique and customized design for your remodeling project.
Daniels Design and Remodeling working on two large projects with us. We would recommend them to anyone looking for a professional, trustworthy firm.
Problem Resolution - We were always pleased with the Daniels team's ability to quickly identify and resolve problems and they never hesitated to involve us in getting to the resolution.
Employees & Subcontractors - We enjoyed having them in our home and never had any concerns about entrusting our home to their care.
Our renovation with Daniels Design and Remodeling was a truly concierge experience. From the start of construction, the Project Manager and Lead Carpenter met with us weekly to keep us updated and answer all of our questions through project completion. Their attention to detail, excellent design and workmanship, follow through, and professionalism exceeded all of our expectations. We love our new kitchen, master bath and laundry room! Working with Daniels Design and Remodeling was a joy and we would absolutely work with them again in the future. They have our highest recommendation.
Additional Comments - We thoroughly enjoyed working with Daniels Design and Remodeling! Thanks for the excellent service and our new remodeled home!
Additional Comments - Daniels did a great job gaining an understanding of our design goals and incorporating them into the project. The end product is something we are proud to show to our friends.
Additional Comments - The onsite team could not have been better. All were very attentive to detail and gave me the sense my asset was in good hands. The railing modifications that Bobby Queen executed are really spectacular and drawn raves from all our friends who've stopped by. Michael is a very good communicator. He did an excellent job in keeping us informed on schedule and scope issues. Also, DD&Rs subcontractors were all very good. The electrical sub was particularly diligent in meeting our vision and very fair in pricing of the changes we threw at them. The painter was very very good as well.
Daniels Design & Remodeling are such a pleasure to work with. They did everything possible to ensure that our project turned it even better than we thought it would be. Remodeling is a stressful process, but Daniels made it as smooth as it could be. Any changes, questions, or concerns were addressed in a timely manner. Ted, Michael,Tony Greg and the entire team did a fabulous job. I couldn't imagine using anyone else.
We have done multiple projects with Daniels Design & Remodeling and we have always been happy.
Additional Comments - This is our second project with Daniel's and the results are as fabulous as the first.
Additional Comments - I am very satisfied with how quickly Daniels Design & Remodeling has gotten the work done. It looks great and I like it a lot.
Daniels Design & Remodeling does good work. They are trustworthy. I have used Daniels Design & Remodeling several times and I would use them again.
Daniels used project management tools to stay on time and on budget. Estimates of time and cost were reasonable and honored. We were very pleased with results and with the quality of service during the project.
Daniels Design & Remodeling, Inc. did an outstanding job of remodeling and updating our kitchen. Ted Daniel's crew covered every detail of planning, ensuring safety, dealing with subcontractors, fixing glitches, and trouble-shooting challenges. We've received numerous compliments on the workmanship and quality and were quite pleased with the results.
Daniels found an issue with my electrical systems that other electricians were not able to find. They resolved the issue quickly and affordably. Everything was painless and smooth.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Daniels Design & Remodeling, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys