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It was just a wonderful experience. They did everything that needed to be done correctly and they made sure that I was satisfied after the work was done and during the time it was being done. They did an excellent job.
Cody Freeman from Georgia Water and Fire made the best experience for me.
Two projects completed, one house, exterior and interior. It was a large job, Fresh Coat Painters were superior to ANY OTHER paint company we have used in last twenty years. I have no problem in using them in future for any painting needs.
Mike the manager was professional, and their custom paint job was excellent!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cross & Sons Plumbing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys