We looked at many new home builders in our search. The quality and service and trustworthiness of Cothran is unbeatable.
My experience was very transparent with Cothran Homes and I got what I thought.
The purchase has been well handled. I feel confident in the team that I am working with.
The floor plans, building materials, and customer service we've received from Cothran Homes have far surpassed those of the two other builders from whom I've bought homes in SC.
We enjoyed our interaction with the Cotheran staff. They were all very professional and responsive. So far, after one month, we have been very happy with all the results of the construction. Everything turned out great and we were thrilled to get into our home one month earlier than expected.
Christine made this experience extremely easy and was there to answer our questions the entire time.
Any questions that I had throughout the process were answered in a timely manner.
Cothran Homes provides outstanding support. I felt that the service was exemplary.
The house has been great, and everyone at Cothran Homes has been wonderful. If there were any issues, they took care of them right away.
Cothran Homes has made the entire home buying process so easy; they build a magnificent product.
If we have issue, it’s addressed right away. Thomas was there and took care of it right away.
The Cothran Homes builder is nice, and we like the construction and amenities.
Quality and price were very fair. Company is very easy to work with.
Connie Ketchum was wonderful to work with.
18 months after building a townhome with Cothran Homes – we experienced two water spots from a roof leak on the upstairs bedroom ceiling after a rain storm. I called Cothran who hid behind the 1-year warranty and also the HOA. They said the roof is the responsibility of the HOA. I called the HOA who immediately sent a roofer. The roofer reported no evidence of water leaking from the roof, however, it was 10 days after the leak happened. The HOA was quick to take the position that there was no problem and dismissed the issue. We had the same roofer come back when it was raining who identified two different leaks – one around a vent pipe and another area where they replace some shingles.
The bill was $600, which the HOA refused to pay since thy did not approve the roofer returning a second time. The builder has also gone silent on my email communications.
For those prospective customers considering Cothran Homes, I would think twice. It is unfortunate that Cothran took this position, but if this is how they treat new customers with this issue then you should consider another builder. There are builders out there who stand behind their work.
Cothran Homes is a quality builder, and they are attentive to customer needs.
Cothran Homes provides an exceptional service and high quality product.
Great process from start to finish!
The convenience and proximity of the shopping centers to the community are very decent. It is very commuteable. From this standpoint, I rate them a five.
We love Christian and Matt; they are the best of the best. This is our 2nd home with Cothran Homes, and we chose them again.
I also recommended my brother who is also buying a unit in the same complex.
Overall a well built home.
Builders have a poor reputation for follow through and follow up. Shortly after moving there were a number of items that required a resolution. After initial meeting, there was zero contact. In addition, I recently passed my one year in house. There is supposed to be a follow up. I have not been contacted yet. All in all disappointing.
Everything went smooth.
They've been really great to work with and really responsive.