System Pavers did an excellent job for us. I gave them a very basic idea of what I wanted, i.e. "a curvy pathway all around the house" and they took it from there. Colby did the initial design, John did the ground layout and managed the project. and both were very professional, helpful, and resposi... more
The initial installation was done in a timely manner. However, follow up with problems has not been.
Very satisfied with my new roof and Solatube. Wish I had added more than 1 tube. They are awesome.
There were some problems when it came to scheduling, both the initial visit for measurements and the final visit for delivery. Both dates AND times were changed due to unforeseen delays. Sometimes life just gets in the way. How can you prevent the delivery truck from not showing up on the date it wa... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Clear NRG as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys