My expectations were exceeded with the customer service and quality of the workmanship of Champion Windows. I love the windows and would definitely recommend them to anyone.
LeafGuard of Seattle does professional work. It was top quality and the gutters are fantastic. They did a wonderful job and I love the extrusion machine.
Our countertops turned out beautiful and we are finally enjoying our kitchen. Thank you
WES came out to look at our gas heater which was not functioning at the time. The technician said the problem was with the thermostat and, since I just had a new thermostat installed by another company, that I should call them to fix it. After contacting the other vendor and having them come out,... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Clear NRG as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys