Feedback for #1:
They did a good job, but there were some things that happened that I didn't like.
Cherry Roofing Enterprises, Inc is friendly, provides great service, and has great pricing!
They were speedy, practical, and addressed all our issues. It was just a repair job and wasn't too complicated, but they were very accurate in their work.
Quite pleased with Cherry Roofing! Much better than the previous company we used.
I noticed some of the tiles on the roof weren't completely set. I can see them from the driveway. They aren't flushed with the other tiles. I did mention it to them. They really didn't give me an answer, and it wasn't resolved.
As a realtor with 30 years in the business, I know a multitude of contractors. However, Cherry Roofing exceeds all that I have ever dealt with. They are exceptionally professional and unconditionally reliable. I highly recommend anyone wanting to use a serious, professional, and competitive company to give Cherry Roofing a call.
Cherry roofing is a company with integrity, they did a quick clean job and came back two years later for warranty work which was a small job but important to us.
They were on time, and they did what they said they will do. They didn't sleep on their job. Likewise, they come in, do their job and out. Furthermore, they were professional. Everything went pretty smooth. The owners (the wife included) and staff are nice as well.
They are very nice people and cleaned up well.
Their professionalism and understanding standout!
They were very responsive, on time, and had great workmanship.
The job was done well.
Cherry Roofing Enterprises was professional, on time, and got the work done correctly.
Very professional and did work in a timely manner at a fair price.
They entire roofing team is very professional. The office is very exacting and their work is first rate.
I would recommend Cherry to a friend with suggestions how to require supervision and inspection.
I was very please with the workmanship, cleanup, and everything they did for me. Cherry Roofing Enterprises keep in communication with my insurance company in regard to the permit, invoices, and inspections. I was very pleased with how my project was handled.
Excellent customer service,superior quality and very trustworthy company. The roof looks terrific and no issues. Highly recommend
We had an issue when Cherry Roofing fixed my neighbors adjoining roof. In order to remedy the situation Cherry Roofing worked with me and remedied the situation to my satisfaction though it was an out of pocket expense to them. This reflects integrity and a dedication not only to their particular paying customer but to the community at large. Though I was not the customer I'm able to recommend Cherry Roofing as a company with integrity and a dedication to quality as well as customer (and non-customer) service.
The process was simple and Bobby explained what would need to happen, and gave me options with recommendations. He partnered with us on the best option. The workers showed up on time and finished the repairs that day, and cleaned up everything.
GREAT SERVICE-GREAT WORK-PLEASANT-RECOMMEND HIGHLY
They came on time. Worked hard and efficient to get the job done.
Cherry Roofing has been nothing but honest, hardworking and lives by their word. I have referred them to the owner of the commercial property that I manage for other properties that he owns.
Budget - Yes, Cherry has stayed withing the agreed budget always.
Clean - We had a little mishap and a bucket of sealeant was dropped on our stairs. Cherry took it upon themselves to clean and pressure clean the stairs to ensure everything was cleaned up properly!
Safe - Yes, have had no issues.
Communication - Cherry is easy to contact. You can call or email even text if needed.
Quality Of Materials - Everywhere we have had leak issues has been repaired. So we are happy with what they are using.
Quality Of Workmanship - I have never called them out to readdress any issues that were problematic. That for me tells you they get it done right the first time.
Professional & Organized - Yes, Cherry is very professional and organized. If something happens, they make good on what they do and you receive emails of appointments.
Schedule - Yes, Cherry arrives when they schedule. No issues.
Sales Knowledge - Yes, Tim has been very helpful to get us where we need to be and always a phone call away.
Recognized Excellence - Tim has been nothing but an honorable person that lives by the code as his word is his bond. That goes a long way!
Areas For Improvement - I haven't had any real issues so I cannot comment.
Areas Of Satisfaction - The honor system is the best thing ever and speaks volumes. Louder than anything that any one can advertise.
Additional Comments - I can whole heartedly say that Cherry Roofing has been the best roofing company that I have had the pleasure to work with in 16 years. You will not go wrong.
I was very happy with their work, and I have recommended them to a few people already.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cherry Roofing Enterprises, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys