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We only had one issue, a bush was damaged from falling shingles. The contractor was going to make restitution on that. Other than that everyone was very professional.
I got 3 quotes. Joyce was a little higher but the product was 100 percent better than anything else I was shown. The installers were beyond great and everyone who contacted me was extremely professional and well informed.
I have never had to deal with a personal fire. They were right there as the fire was being put out. I was stand offish at the beginning. As a retired fire-fighter I did not know that I was going to feel so vulnerable. They were a good sounding board. I was grateful. They were able to shoulder the bu... more
We experienced a home fire and during the restoration process that lasted nearly 6 months, Jenkins made sure to continually keep us in the loop and treated us like family during the entire process. Our family highly recommends Jenkins Restoration.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Central Piedmont Builders Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys