They were fantastic. I can't speak highly enough about their professionalism, answering questions, and all of those good things.
Value - Totally.
Likes & Dislikes - I don't dislike anything. They did a fantastic job and they added a ton of living space.They listened to what we wanted in terms of what we envisioned for the project, fantastic.
Recognized Excellence - I would like to recognize Joe, this was his first project by himself and he did a fantastic job.
Areas Of Satisfaction - They met and exceeded all of our expectations.
We have worked on many projects with Carmel Builders and have always been extremely satisfied. We have in the past and continue to recommend them to our clients.
Carmel Builders is dedicated to customer service and ensuring that the client is happy with their workmanship and provide all the necessary support that goal requires. I have used Carmel for two projects at my home--a mudroom and the conversion of a screened porch to a year round room. I could not be happier with the results of both projects.
Areas Of Satisfaction - The commitment to ensuring a quality product and making the client happy are the areas that stand out and make for an exceptional experience.
Areas Of Satisfaction - I was most satisfied with the overall experience! It was excellent!
Areas Of Satisfaction - I was most satisfied with the level of communication. They always kept us informed about what was going on and when things would be done. Even after the house was completed and they had to come back and adjust things, they were always very good about communicating.
I would recommend them to anyone! They were very professional and they treat you like family!
Likely To Recommend - Definitely! I would recommend them to anyone! They were very professional and they treat you like family!
Areas Of Satisfaction - I was most satisfied with the overall completion of the job.
We have now used Carmel Builders for 4 projects, both on the interior and exterior of our home. Trust, workmanship, and a fair value are the reasons we kept coming back to Carmel Builders.
Areas Of Satisfaction - I was very satisfied with my fireplace project. Everyone was polite, on time and kept the worksite as clean as pissible.
Recognized Excellence - Louis was great about coming and checking on the project almost daily.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Carmel Builders Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys