"Tell me that your remodel was actually a pleasant experience without telling me it was actually a pleasant experience." Answer: Carey Bros.
This team of experts are the salt of the earth working and
I loved working with Carey Bros form designing through completion of work everyone on the team was great to work with and responsive to questions.
Yes, we are very happy with the total experience. All the workers very good The contract was easy to follow and always felt in good hands with experienced people.
They are wonderful people to work with.
The quality is great, but it is expensive.
They arrived on time, did an excellent job, and left the work sight as clean as it was when they arrived.
Carey Bros. has completed remodeling and repair projects on our home since 1995. They do excellent work and I recommend this company highly.
My project was complex for its size, and it wasn't easy to find contractors to bid on it. Carey Brothers handled it with ease. They dealt with my insurance company, hired consultants, managed sub-contractors, and interpreted my preferences with an apparent effortlessness that only experienced, attentive, high caliber professionals could. In the end, they delivered great results, excellent value, and, more importantly for a homeowner who expects to be around for several more decades, peace of mind from knowing that the job was done right.
Communication - We heard from James at least twice a week. If he wasn't there he would call & leave a message. He always responded immediately.
Areas Of Satisfaction - The quality of workmanship exceeded our expectations. The book that he presented us with had instructions on how everything was going to go during the process, the way they were so meticulous..they were wonderful.
Additional Comments - Carey Bros. Remodeling is a top notch company to deal with. From start to finish, there is not one thing I can think of that I was dissatisfied with.
Thank you! Easy people to work with.
Recognized Excellence - Carol Carey for her knowledge and suggestions. Matt Keesis, his work and reaction to our needs and everyone who worked on project.
Awesome work, very professional
Likes and Dislikes - Matched everything perfectly, they went above and beyond my expectations
Areas Of Satisfaction - Promptness. When they said they would be there they were there.
Additional Comments - We had the pleasure of working with James and Morris Carey for a major renovation of our back yard. From the very beginning, they were very personable and made us feel comfortable. They are knowledgeable, trustworthy, accommodating, reliable, and very creative. One of the many positive things we noticed right away was that no matter how chaotic our yard looked while they were here, they would clean up and put tools away in the evening before they left. We had several conversations and they would listen carefully. We realized that because whatever design they presented to us always contained our personal preferences. They gave us options and have a network of professionals they can recommend for special projects. By the middle of our project, we were practically finishing each other’s sentences. Whenever we spend time in our new backyard, we feel like we are on vacation somewhere special and our conversation always includes our appreciation for them and their creativeness. We have other projects in mind and plan to call them when we are ready to proceed. Vic & Irene Gonzales
Recognized Excellence - James and Morris were both great.
Areas Of Satisfaction - They did everything efficiently and preplanned. There were no problems.
Areas Of Satisfaction - They were very professional and communicated well with us.
Additional Comments - The company was fantastic. I told them I wished I would win the lottery so I could have them back again to fix the rest of my house. They were very personable and I felt safe with them in my home. I have zero complaints and that says a lot in this day and age.
Areas Of Satisfaction - I was most satisfied with their reliability and they always kept us informed. They showed up when they said they would and never left us hanging or waiting for them.
Carey Bros are very ethical, and we have been pleased with their work. They back up their work with a 5 year warranty. They will repair things at cost. We are glad to recommend them to other people who are thinking of remodeling their homes.
Likes and Dislikes - I really liked the quality of the work that was done.
Recognized Excellence - I was very happy with Matthew the project manager. He explained the details of each project before starting. All work was completed on time. I felt the many projects added value to my home. The doors I had put in added beauty and comfort. Matthew responded quickly to all communications.
Areas Of Satisfaction - The general professionalism of the entire company and its personal. My doors were exactly what I imagined.
Additional Comments - Best experience I have ever had with a contractor company. Honest and great results.
I was very satisfied with the Carey Bros. If a problem came up I knew they would see it through to my satisfaction
Recognized Excellence - Carol was very helpful and could find the articles that I was looking for and even drove me to meet and choose the glass for my cabinet. Matt was also helpful and true to his word
I would recommend them to everyone!
Clean - All their entry & exit areas were covered. All work areas were cleaned before the left daily. Great.
Recognized Excellence - Matt, project manager.
Areas For Improvement - They didn't fall short in any way
Areas Of Satisfaction - All!
Likes and Dislikes - Love everything.
Additional Comments - From design to completion they were great.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Carey Bros. Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys