We love the gutter guards that we got! The two installers were great and everything went really well!
Last night was the first time it has rained since we got them, and we are extremely pleased and happy with them.
Our salesman, Ken Newman was fantastic!

Recognized Excellence

Recognized Excellence - BJ and Zeke were both awesome!

Areas Of Satisfaction

Areas Of Satisfaction - professional and great work!

This is the second home I put these gutters in. We love them.

Recognized Excellence

Recognized Excellence - The gentleman who installed the gutters did a phenomenal job. He was great to my children who were in his way at times, and he was very professional. It was amazing that he was able to do the entire job himself.

They were awesome. I couldn't have gotten better service. They customized everything for my house. The crew that did it was fantastic.

Recognized Excellence

Recognized Excellence - Terry was fantastic. He kept me updated and they did great quality work. Everything was customized to my home. He was a really good worker and representative of the company.

Areas For Improvement

Areas For Improvement - They were very busy and it took a while to get them in here. It was not any fault of their own. The industry is crazy right now and everyone is busy.

It's all solid.

Ken is an excellent salesperson and Terry who was the foreman on the job site was incredible. He was very helpful and knowledgeable. He made me feel comfortable about the product I purchased.

Recognized Excellence

Recognized Excellence - Terry did an excellent job for us.

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Recognized Excellence

Recognized Excellence - Terry and his assistant were excellent in the installation and clean-up. They were very respectful of my property and listened and explained any concerns I had.

Schedule

Schedule - We had to reschedule a few times due to weather.

Recognized Excellence

Recognized Excellence - The salesman I worked with was very professional, got us the information we asked for, and was very good about following up with us.

No complications. They delivered what they sold me. Installation was quick. It's been raining ever since, and so far, no problems.

Recognized Excellence

Recognized Excellence - The president of the company came out and gave me the estimate, and the installer--Jason or Josh, I'm not sure--explained everything and did the whole job by himself, so it wasn't a bunch of wasted labor.

Areas For Improvement

Areas For Improvement - Nothing has fallen short as of yet. It's been raining ever since, but so far, so good.

Additional Comments

Additional Comments - I recommend them to friends. Their price was better than the other two quotes I got. Everything went well.

The service personnel were very professional and knowledgeable and the quality of work was outstanding.

People are very friendly , professional and I would recommend them to friends and associates . Thanks for a job well done!

Areas Of Satisfaction

Areas Of Satisfaction - They look great and sturdy

They did a great job.

Recognized Excellence

Recognized Excellence - Your salesman was wonderful and so was the installer. Knew their product and were very professional. Will highly recommend

Areas Of Satisfaction

Areas Of Satisfaction - They replaced gutters and everything was satisfactory.

Areas Of Satisfaction

Areas Of Satisfaction - They did a beautiful job. It looks like a brand new home.

The workers are very, very professional when they are on the job, and they are very meticulous about their job.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesman Ken. This is the second time we have used the company. I recommend the company to everybody I speak to.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installation. They did an excellent job like they always do when I have used them.

Additional Comments

Additional Comments - I recommend them to everyone. When people see my gutters and ask, I tell them where they came from and who to contact.

Recognized Excellence

Recognized Excellence - Rhett, (sales consultant), was very professional, answered all our questions, and helped us to understand Carefree Gutter Guard’s product and installation process which made it an easy decision to choose this company over 3 other companies we had received quotes from. Terry, the crew boss of our job was very informative and helpful throughout the installation when an area of roof rot was noted. The crew members were professional and respectful, kindly going above and beyond their job, utilizing their leaf blower to clear our entire 3 car driveway of leaves after an especially windy night before the day they arrived to do our job. Molly, (office staff), arranged for our job to be put on hold and then completed a week later, after our roofer could repair the roof rot.

Additional Comments

Additional Comments - It was a pleasure doing business with this company. Wish all companies provided such a quality product and great service like Carefree Gutter Guard.

Problem Resolution

Problem Resolution - Had no problems Great product and work crew

Recognized Excellence

Recognized Excellence - Your whole crew was outstanding

Areas Of Satisfaction

Areas Of Satisfaction - Carefree Gutter Guard definately met my expectations by impressing me with the timliness of their work and great workmanship.

Recognized Excellence

Recognized Excellence - Ken and Terry and all of the install guys!!

Areas Of Satisfaction

Areas Of Satisfaction - All areas exceeded my expectations!

Additional Comments

Additional Comments - Highly recommend to family and friends for both quality and price!

Areas Of Satisfaction

Areas Of Satisfaction - I’ve had these gutter for over 15 years and strongly recommend them to anyone... Bigger Much better than the tiny Leaf Guard on the market Love Them!!!

I think the Carefree Gutter Guard is easy to deal with. They did a superb job. Terry kept me informed along the way and it was excellent. I would use them again.

Areas Of Satisfaction

Areas Of Satisfaction - The gutters are fabulous. They really really really look good. Terry was very helpful and did a great job. Carefree Gutter Guard went out of their way to do an excellent job with my house.

Recognized Excellence

Recognized Excellence - Sales Rep was great and his word and guarantee was honored to every aspect of jpb

I have already done that. We are very satisfied with the service. The workmen were very nice. We are happy we got it done.

Respectful

Respectful - They were very courteous.

Additional Comments

Additional Comments - We have recieved a lot of compliments.

Recognized Excellence

Recognized Excellence - We were actually on vacation at the time but the installer did call a few times to let us know he was beginning the work and the progress of the project. Rhett Siezega, our salesman, was nice and did a good job.

Only suggestion is to plan an extra day for any required rotted/damaged fascia board replacements by a licensed carpenter, AFTER old gutter tear-off and before new gutter installation. The gutter installers are not qualified nor equipped with the PVC boards and miter/table saws to properly perform this task. Fascia board repair/replacement is a foreseeable part of a gutter job on an older house, and the installation crew should include a carpenter who is equipped to do it, or the homeowner should be advised to contract the job to a qualified carpenter.

Additional Comments

Additional Comments - Overall -- Good Job!

We are very satisfied and have already recommended Carefree to our neighbor!

Expertise

Expertise - Our installer Terry explained what he was going to do and took care of all the details including thorough cleanup.

Sales Knowledge

Sales Knowledge - Rhett is great! He answered every question we had... he knows his stuff!

Recognized Excellence

Recognized Excellence - Molly made sure our job got scheduled just when we needed it. We appreciate the great service.

Recognized Excellence

Recognized Excellence - We have been very happy with our sales rep, Ken Newman. The lead installer and his team are wonderful and can be counted on.

Recognized Excellence

Recognized Excellence - I would like to recognize the work crews. They were really good guys and were friendly. They finished the job quickly and did not stretch it out all day long.