We are practicing social distancing, educating our team about proper hygiene, and wiping surfaces of their vehicles regularly. We do not need face-to-face contact with clients to perform estimates or services.
We love the gutter guards that we got! The two installers were great and everything went really well!
Last night was the first time it has rained since we got them, and we are extremely pleased and happy with them.
Our salesman, Ken Newman was fantastic!
Recognized Excellence - BJ and Zeke were both awesome!
Areas Of Satisfaction - professional and great work!
This is the second home I put these gutters in. We love them.
Recognized Excellence - The gentleman who installed the gutters did a phenomenal job. He was great to my children who were in his way at times, and he was very professional. It was amazing that he was able to do the entire job himself.
They were awesome. I couldn't have gotten better service. They customized everything for my house. The crew that did it was fantastic.
Recognized Excellence - Terry was fantastic. He kept me updated and they did great quality work. Everything was customized to my home. He was a really good worker and representative of the company.
Areas For Improvement - They were very busy and it took a while to get them in here. It was not any fault of their own. The industry is crazy right now and everyone is busy.
It's all solid.
Ken is an excellent salesperson and Terry who was the foreman on the job site was incredible. He was very helpful and knowledgeable. He made me feel comfortable about the product I purchased.
Recognized Excellence - Terry did an excellent job for us.
Recognized Excellence - Terry and his assistant were excellent in the installation and clean-up. They were very respectful of my property and listened and explained any concerns I had.
Schedule - We had to reschedule a few times due to weather.
Recognized Excellence - The salesman I worked with was very professional, got us the information we asked for, and was very good about following up with us.
No complications. They delivered what they sold me. Installation was quick. It's been raining ever since, and so far, no problems.
Recognized Excellence - The president of the company came out and gave me the estimate, and the installer--Jason or Josh, I'm not sure--explained everything and did the whole job by himself, so it wasn't a bunch of wasted labor.
Areas For Improvement - Nothing has fallen short as of yet. It's been raining ever since, but so far, so good.
Additional Comments - I recommend them to friends. Their price was better than the other two quotes I got. Everything went well.
The service personnel were very professional and knowledgeable and the quality of work was outstanding.
People are very friendly , professional and I would recommend them to friends and associates . Thanks for a job well done!
Areas Of Satisfaction - They look great and sturdy
They did a great job.
Recognized Excellence - Your salesman was wonderful and so was the installer. Knew their product and were very professional. Will highly recommend
Areas Of Satisfaction - They replaced gutters and everything was satisfactory.
Areas Of Satisfaction - They did a beautiful job. It looks like a brand new home.
The workers are very, very professional when they are on the job, and they are very meticulous about their job.
Recognized Excellence - I would like to recognize the salesman Ken. This is the second time we have used the company. I recommend the company to everybody I speak to.
Areas Of Satisfaction - I was most satisfied with the installation. They did an excellent job like they always do when I have used them.
Additional Comments - I recommend them to everyone. When people see my gutters and ask, I tell them where they came from and who to contact.
Recognized Excellence - Rhett, (sales consultant), was very professional, answered all our questions, and helped us to understand Carefree Gutter Guard’s product and installation process which made it an easy decision to choose this company over 3 other companies we had received quotes from. Terry, the crew boss of our job was very informative and helpful throughout the installation when an area of roof rot was noted. The crew members were professional and respectful, kindly going above and beyond their job, utilizing their leaf blower to clear our entire 3 car driveway of leaves after an especially windy night before the day they arrived to do our job. Molly, (office staff), arranged for our job to be put on hold and then completed a week later, after our roofer could repair the roof rot.
Additional Comments - It was a pleasure doing business with this company. Wish all companies provided such a quality product and great service like Carefree Gutter Guard.
Problem Resolution - Had no problems Great product and work crew
Recognized Excellence - Your whole crew was outstanding
Areas Of Satisfaction - Carefree Gutter Guard definately met my expectations by impressing me with the timliness of their work and great workmanship.
Recognized Excellence - Ken and Terry and all of the install guys!!
Areas Of Satisfaction - All areas exceeded my expectations!
Additional Comments - Highly recommend to family and friends for both quality and price!
Areas Of Satisfaction - I’ve had these gutter for over 15 years and strongly recommend them to anyone... Bigger Much better than the tiny Leaf Guard on the market Love Them!!!
I think the Carefree Gutter Guard is easy to deal with. They did a superb job. Terry kept me informed along the way and it was excellent. I would use them again.
Areas Of Satisfaction - The gutters are fabulous. They really really really look good. Terry was very helpful and did a great job. Carefree Gutter Guard went out of their way to do an excellent job with my house.
Most satisfied that Barry came and took a look at our project himself to be sure that they would be able to do a No. 1 job on our bath. It shows me that they care that the job is done right. They added a special touch by sending us large plush towels after the completion of the job as thank you gif... more
They completed a big project very fast and very clean!
What a great experience we had with our designer, Patti. Going in, we had good ideas, we thought but, Patti helped us visualize them and turn them into a much better design. In the end, we were able to get a photo-realistic design of our new bathroom as if it were already completed. Highly recommend... more
The carpet cleaning is fast, the carpets are clean, smell great. I would highly recommend to anyone who wants great cleaning of area rugs.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Carefree Gutter Guard as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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