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I think the installer did a great job under adverse conditions. It was raining and I thought he may quit and come back to finish up but he kept on working right through it.
I had one window that the whole window moved up and down when locked. A rep came and indicated the window could be fixed but in two weeks I have not heard back form Window Source on what will be done with the window. I hope someone will call this week.
I have not heard one word from anyone as to my satisfaction. Rusty said he would be at my residence on the day of installation - I have not seen or heard from him since the sale. The installers were very professional and courteous.
Don't use this company.
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