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Thank you, Troy!
I hired a local decorator to assist me with a home remodel in 2008 and she was OK. I had no idea that Kohler did these services but I am extremely pleased with the results that Tracey produced for me on my master bathroom remodel. The whole process was amazing and she is very talented. It produced a... more
Fresh Coat Painters of Richardson were GREAT to work with. They gave me all my options, took time to walk me through them, and delivered an excellent customer experience and paint job. They showed up exactly when they said they would, and cleaned up everything each evening. Also the price was reaso... more
General contractor didn't come to my house to check on the project unless an exchange of money was to take place. He was quick to show up then. A week long job turned into almost 8 weeks and we are still making touch-ups from poor workmanship. Contractor didn't communicate with his workers on what n... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of California Pools - Austin as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys