We love their work and the entire team we worked with. We felt listened to and they felt more like a partner in the project than contractors.
We would recommend the Built Square for any complex project. They addressed all our concerns, and issues; were very helpful in assessment of the situation and finding the best solution. We would give the company five stars, if the project would be finished on time. That being said, we understand that Build Square doesn't have full control about time constrains of other contractors and companies they have to cooperate with.
Built Square worked through the challenges of a remodeling project with good communication and timely solutions. They went out of their way to accommodate us during Christmas and have it ready for that time.
I've used Built Square for numerous projects including several bathrooms, bedrooms, and exterior work. Divven and Rick are a great team and I'm really happy with the final product.
We really enjoyed Built Square's approach and are very happy with their work on our basement renovation. We talk with a lot of contractors before finding Built Square. They work to get you want you want within your price range, from overall design down to finishes. Nathan, Rick, and Alex are great to work with and care about their customers. Highly recommend.
Great company to work with. My project had a few bumps along the way, but the team ultimately came through and did a great job.
Built Square completed a custom remodel of our master bathroom in 2018. The price was based on a fixed price bid with allowances for the fixtures and electrical work; the final price was within budget. Nathan and Jeff were friendly, honest, and easy to work with. They developed a plan consistent with our design ideas and accommodated multiple changes throughout the project. Jeff, the project superintendent, met with us weekly and did a good job of explaining what had happened since the last meeting and what to expect for the coming week. He also explained the cost implications of any decisions we were asked to make.
We had a great experience with everyone at Built Square and came out with a beautiful kitchen (along with a new set of stairs and french door in the dining room)!! They paid extra attention to the details, which there are a lot of in our 1908 crafftsman. Highly recommend these guys,
I have worked with Built Square on two projects on my house. Built Square did great work both times. Looking forward to the next project with them!
We were so pleased with our Built Square experience. Our contract, Nathan, and site lead, Enrique, were both extremely professional and a pleasure to work with. Nathan is beyond organized and very committed to having a positive experience with his clients. Enrique was prompt, thorough, meticulous, and a pleasure to have in our home on a daily basis for more than 6 months!!
Built Square took fantastic care of us throughout our 9 week kitchen remodel, communicating with us each step of the way with weekly meetings, photo updates and emails/calls. Remodeling is known to be stressful, and my anxious husband and I were expecting an unpleasant experience with lots of expensive surprises. This was not the case with Built Square. Every employee was friendly, competent, patient with us, professional, and always willing to address any concerns we had. The budget was respected and staff would make great recommendations when decisions were hard to make. We are thrilled with the end result and plan on using Divven and his team for future remodeling projects.
Excellent work and excellent communication.
After some bad experiences with contractors on previous home renovation projects, I had just about given up on the possibility that any experience with a contractor could be a positive one. And along came Built Square. I hired them for a bathroom renovation, and could not be happier with their professionalism, level of expertise, and quality of work. Costs were also reasonable well worth the end result. I would strongly recommend Built Square to others for home renovation projects.
I am beyond satisfied with the quality, expertise and professionalism of Built Square, their workers, and sub-contractors. We did a full kitchen remodel and some other work around that house that included matching century-old woodwork and flooring. The project was finished ahead of schedule and the quality of the work and craftsmanship was above and beyond what I had expected. Not only that, they kept the place clean each day. I highly recommend working with Built Square!
I worked with Built Square on a bathroom remodel and was happy with all aspects of my experience with them. Nathan did the most thorough walk through and upfront discussion of any of the contractors I obtained bids from and this attention to detail carried through the entire project. In particular, I appreciated the ongoing communication so that I understood the status of the project and any potential issues, working with Nathan on choosing fixtures and design, and how the job site and my home was kept clean and tidy.
Finding a reliable, detailed, and honest residential general contractor is extremely challenging in this busy market. Built Square delivered best/highest value via workmanship and timely completion of my remodeling job.
Built Square exceeded expectations and we have a beautiful new bathroom and electric upgrades. Nathan and Enrique were great to work with and we will be calling on them in the future!
They did an excellent job! I'm very happy.
Built Square is Awesome, we did renovations long distance and it went absolutely great. We would have weekly meetings and it was very well organized, and detail oriented. We got everything done we needed to and it was just awesome. I would highly recommend them to anyone who is looking to do a renovations, whether they are in Seattle or somewhere across the world. They took great care of us and we can't say enough about the job they did for us.
They did beautiful work and I highly recommend working with them again.
Built Square completed a bathroom remodel and remodel of our family room and bedrooms. We had a tight timeline and they were thorough in planning such that we hit the timeline as planned. The quality of their work is superb and they helped us realize our dream bathroom and house. My house is beautiful and I'm happy to come home every day and see the work that Built Square did.
Built Square was extremely good to work with. They were incredibly well organized and everything was set in place well before the project started. We were assisted in picking out all the fixtures and tiles which made it easier for us. I would highly recommend them to anyone.
There were fabulous to work with.
Divven spent considerable time with us at the start of the project to brainstorm multiple layouts for our bathroom remodel. His creativity and design ideas gave us a finished project we would never have envisioned ourselves. The communication throughout the project was great and the quality of work excellent. Our project superintendent, Rick, was considerate with our time, space and family schedule. He made suggestions that improved the finished project. I would definitely use Built Square in the future.
They are fantastic. They are high profile and credible. They are friendly and service oriented. They have a great interface with the building in which we live. They gave us a truly incredible experience in a non incredible world.
Built square is very professional from start to finish. I was an absentee owner, and they were very thorough in keeping me informed. There attention to detail was excellent along with the selection of contractors. I would highly recommend them for any projects.Jeff P.
This was our first remodeling experience after having lived in our 1912 home for 12 years. Although we had ideas of our own, we relied on the expertise, experience, and vision of our contractor probably more than what was usual for a job of such scope (total remodel of kitchen and master bedroom, adding bathrooms/utility rooms which required extensive re-plumbing and re-wiring). There was some miscommunication about what we wanted (re-flooring a hallway), and some unexpected surprises that had to be addressed on the fly, and we couldn't move back in as soon as we would have liked, but the overall experience, and the final product, was excellent. Nathan and his crew were always pleasant and helpful and offered suggestions as needed, and any change to the original scope of the project was discussed with us at length, including costs and schedule.
We've owned more than half a dozen houses and condominiums over the years and have employed many contractors but none of them came close to the professionalism, care and good cheer of the Built Square team. Nathan helped with ideas, advice and recommendations from start to finish, was always quickly available, kept the schedule and costs in line with the budget, and had easy and cheerful solutions for the inevitable surprises. And his team members were craftsmen who clearly took pride in perfect work. There was no punchlist; that sums up the project. .
Based on our experience with Divven and Built Square with our bathroom remodel I would highly recommend Built Square as contractors. We were away for much of the work but communication through Divven was flawless, making sure we were kept appraised of everything and full of helpful suggestions when deciding on details. We have high standards for the quality we expect and they were met without question. Anything that was not quite right was fixed promptly and we couldn't be happier with the end result. All the employees were professional and courteous and Divven was an exemplary project manager. I would use Built Square again and don't hesitate to recommend them.
Built Square was a pleasure to work with! They did an amazing job on our remodeling project! We love our new bathroom and our expanded living room. They had excellent communication skills and worked hard to get everything done just right. Everyone on their team was wonderful! Truly an exceptional company!
I was so impressed with Built Square's work on my kitchen, that I had them back a year later to remodel our basement. Nathan and Divven are polite and professional and met with us regularly to keep us updated as the projects unfolded. And I cannot say enough positive comments about their staff! Never in my history of remodels have I ever experienced such efficient, knowledgeable, tidy and friendly workers as I did with Nathan's crew. We would be happy to have them back to work on our future projects!
Areas Of Satisfaction - Communication was excellent. We had some unexpected issues with our remodel, and he did a good job communication and working through those.
Areas Of Satisfaction - Very organized, courteous, professional and trustworthy.Everything was clear and fair. Subcontractors were of highest quality.
Additional Comments - Great job! Would use them again without considering other contractors.
I am very pleased with the experience I had with Built Square. They provided excellent work in a professional and thoughtful manner. We loved working with them and are happy with the finished results.
Areas For Improvement - We had a few challenges along the way and I thought they dealt with them in a professional and thoughtful way.
Areas Of Satisfaction - I was most satisfied with Built Square's communication and organization. They established weekly meetings with documentation of our plans. We had a plan to follow and look at and we sat down every week to look at it. It worked extremely well and helped with cost management.
Construction Quality - Enrique did a great job, especially with the drywall.
Problem Resolution - Kudos for working with us to make a mirror fit onto a wall that ended up being smaller than anticipated by cutting it down. Also, thanks for offering a discount on the grout since it ended up being installed before we had really made a decision on what type to use.
Areas Of Satisfaction - The quality of the work was great. Enrique was very helpful in making suggestions and offering advice. All of the subcontractors also did a great job.
Areas Of Satisfaction - I was satisfied with the quality and their interactivity with us was very good as well.
Areas Of Satisfaction - Communication, for the most part. Creativeness, willingness to work with the customer, and let the customer do some of the work. Great organization and presentation.
We worked with Built Square to plan and construct an addition to our house that solved critical structural issues, added useful space and increased curb appeal for our home. They had helpful suggestions and provided an efficient structure for managing their work. I plan to hire them again.
Areas Of Satisfaction - They had a well organized plan and change order process that minimized the possibility of contract disputes and addressed important issues timely.
Additional Comments - A great group to work with.
Diven was great and very responsive to any questions or concerns, and his calm demeanor, accommodating and can-do attitude was appreciated.I recommend Built Square without hesitation.
Areas Of Satisfaction - The finished product was really nice. They were all around great. I was very pleased with their attention to detail, if I requested something to be addressed, it was.
Areas For Improvement - nothing I can think of
Areas Of Satisfaction - careful attention to detail
Nathan was really great to work with on this project. He was very conscious of the budget constraints we were under and delivered a remodel that really looks great and accomplished our goals. Thank you to the Built Square team!
Areas Of Satisfaction - Communication and meetings were consistent and productive.
Great firm to work with. Fair pricing, quick response to problems. High quality work overall. Have recommended them to friends. Nathan Werner is a good contractor.
Areas Of Satisfaction - Built Square's own crew are top-notch from demolition to framing to finishing. Very responsive to fix problems and finish punch lists. Fair pricing and clear communication on change orders. Good firm.
I worked with Divven Browne, one of the partners. He gave me a bid that was detailed but had some allowances in it for things that I hadn't decided on or wanted to consider later. The project was pretty much completed on time and within our budget parameters. I am happy with the quality of the work and felt that Divven was very responsive to my questions/needs/concerns as they arose. Much of the project involved supervising/managing the subcontractors and I was happy with their work. When I wanted to include other names on one part of the project Divven was willing to make calls and get bids from them and we ended up choosing one I had suggested with great results. Although I worked with a designer, Divven and his lead carpenter had valuable suggestions along the way that we incorporated. Customer service was terrific with excellent communication via phone/ emails and regular weekly meetings. Divven also maintained very good documentation with detailed accounts of ordering and expenditures. I would definitely recommend them to others! contemplating a remodel.
Areas Of Satisfaction - Communication was great. I thought they were also flexible in both scheduling and working around around some of my needs and also were willing to consider other subs when I had other names to offer. (mainly for the granite fabricator). Also, I worked with a designer and they were respectful of her comments/questions/ suggestions and incorporated some of her ideas as well as taking time to include her in discussions and emails. Divven did a good job with the subs and I'm happy with the results.
Areas For Improvement - None. Our expectations were consistently exceeded.
Areas Of Satisfaction - The attention to detail that Divven Browne brought to the project. It was impeccable.
Areas Of Satisfaction - Skill and quality work by employees and subcontractors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Built Square as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys