BuildSense exceeded our expectations at every level. We enjoyed the entire process from start to finish and are delighted with our final product. Professional, thoughtful, detail-oriented, and timely are just a few of the words that describe the elegance of their operation.
I loved working with BuildSense. I like the concept of a design-build firm. I was really impressed with how their staff works together.
It was a great experience and would do it again. I regret the timing of everything because I was caught in a transition and it didn't go very smoothly. Part of that was the billing process and there were lots of times when the billing was unclear. Every time I read it there was an error that was pointed out and corrected.
From the day we began considering building a custom home, BuildSense became a valuable resource for helping us consider our options and plan our project. Once our (very complex) project began, they executed every detail with terrific professionalism and meticulous attention to quality, communicating clearly with us throughout the process. We've enjoyed working with them tremendously.
BuildSense, as was L E Meyers, is top quality and professional. They are on the more expensive end of builders, but this is somewhat offset by the fact that they finish ON TIME and everything is done very well.
BuildSense made a this remodel as easy as possible. They delivered a beautiful design and they used only the best contractors. If only all remodels went this smoothly.
My house looks exactly the way it was drawn up to be. I am very pleased with the execution.
The owners and employees of BuildSense have high quality standards and are excellent communicators. We started with a creative vision of my project and developed it together. They strike a good balance between listening and fulfilling a client's wishes and bringing their own ideas to the table in order to improve the project. Their deep experience with similar projects was helpful and they always offered a number of possible solutions to problems that emerged, giving me some control over budget impacts. While the initial estimate was too low, once we had the contract in place and were rolling it was fairly smooth without big financial scares. Completion was a bit later than planned - as in so many construction projects - but I am highly satisfied with the result and love my new space. Their employees and subcontractors paid a lot of attention to detail and to doing it right. They were courteous and cooperative in terms of scheduling. Management of the construction process on site was excellent (important since I lived in the house during construction). Even after construction was complete they were always willing to address any lingering issues. Overall I highly recommend BuildSense for residential renovation or new construction projects.
In looking at my new veterinary hospital, you would not suspect that BuildSense had not yet designed and built several of them. They worked very closely with me to respond to my design requests for the renovation of a 1960's Post Office in a small town into a single doctor veterinary practice. Sometimes, the design was adapted as we discovered things about the building during demolition--such as the beautiful tongue and groove plank roof which became my exposed ceiling in the lobby. They guided me through the whole process from design to build and helped me make educated decisions based on functionality, energy efficiency, durability and cost. The end product is a wonderful, bright, well thought out space that enhances the overall wellbeing of my staff, my clients and their pets. Thank you, BuildSense!
Build Sense is a company you can trust implicitly not only to complete the project superbly, but also with integrity.
We enjoyed working with the BuildSense team. They were dedicated to our project, and we are thrilled with the outcome.
BuildSense was one of 3 contractors that we interviewed for the remodel of our home. Our original idea was to add an addition to provide a bathroom, a better functioning living room, and mud room for our family of 7. BuildSense was the only firm that really looked at how we were using the existing space we already had and offered ideas and options to optimize that space rather then adding square footage.They were great through the design phase, bringing new ideas to the table, listening to our input and feedback. Construction was done almost exactly on schedule and ended up being right on budget. And they kept fighting for the ideas we wanted, even when something was difficult or hard to find.We love our new space and how it reflects our character and works so well for our family. We'd highly recommend the entire BuildSense team.
BuildSense assisted us tremendously in designing, planning and building our condo upfit. it was a complex project with very high end finishes and required a lot of coordination with the building developer who had left major problems which had to be overcome to complete our project. Subcontractors were able to provide very high quality materials and workmanship.
L.E. Meyers Builders as professional, their workmanship was superb, and the experience working with them exceeded our expectations. We are very satisfied.
We love our new condo unit at 140 West Franklin in Chapel Hill largely because of the beautiful interior completed by BuildSense. They worked with us to understand the look and quality we were trying to achieve and delivered exactly what we wanted!
Areas Of Satisfaction - I was satisfied with the design and build. The wine cellar is breathtaking. They outdid themselves.
Lead Source - I found them online with Green Builder. I liked what I saw about their mission and values.
Additional Comments - They did a great job and we would use them again.
Areas Of Satisfaction - The communication back and forth was excellent. That was such an important factor with a project like this, and it was very well done.
Lead Source - I heard about them at the Green Home Tour.
Areas Of Satisfaction - I was most satisfied with my relationship with the onsite contractors and subcontractors. They were all very courteous.
Lead Source - I found BuildSense on Google Search.
Could not ask for a better group of people to work with in challenging conditions and challenging projects.
Areas For Improvement - Absolutely none.
Areas Of Satisfaction - Intelligent design.
Lead Source - Signage on trucks and website.
Areas Of Satisfaction - Quality of work, great design, good reporting system during project
We have recommended BuildSense several times since our project has completed and if we ever get to the point of building our own house, we would consider BuildSense
Expertise - I had a great feeling of confidence in the ability and experience of the buildsense team
Schedule - Timing was great, team was flexible to our needs, I'd say they went above and beyond deliver on time while working to our needs
Likely To Recommend - We have recommended BuildSense several times since our project has completed and if we ever get to the point of building our own house, we would consider BuildSense
Areas Of Satisfaction - Quality, Security, Cleanliness, overall professionalism of the team and how they presented themselves and showed tremendous respect for our home
This is the third house that I have built and I was extremely impressed by their level of service and the quality of the work. The process was seamless.
Areas For Improvement - None
Areas Of Satisfaction - I think there is real value in using a company that does the designing and building. They took my floorpan ideas and incorporated everything that I most wanted, including passive solar/high energy efficiency. The latter is entirely consistent with their overall philosophy. Cost estimates were made early in the process and the price never changed. The architect was on site a lot and we had regular meetings to assess progress. My concerns (very few) were always addressed in a timely manner. And the designer was always available when I needed advice in choosing fixtures or paint colors.
Lead Source - From another builder.
Additional Comments - I love my house, especially the low energy bills. I'd really recommend this design/build company.
Areas For Improvement - None - we have no complaints.
Areas Of Satisfaction - Very good communication and incredibly responsive whenever we had questions.
Lead Source - Through a friend.
All in all, the workmanship and responsiveness was excellent.
Ours was an extraordinary experience with Meyers Builders. They met and exceeded our expectations at every turn. Who ever heard of a contractor completing the job AHEAD of schedule (by two weeks!)? Communication was consistent, prompt and honest. The company also helped us discover things that improved the overall quality of the completed job. We cannot imagine what could have made us happier with their work!
Great company to work with. They are polite and courteous. They kept the work areas as clean as possible. They were in daily contact with us to address any concerns we had.
I am 100% satisfied with Lynchburg Roofing. They are the most professional that I have ever dealt with. I am glad we chose Lynchburg Roofing to replace our roof.
Jenkins Restoration was quickly to respond to the immediate need we had for Dry-out process and were sincere in addressing the restoration of our wet rooms.
All first class.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of BuildSense as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys