Challenging to understand pricing ahead of time to be transparent on final costing.

Buffington has been easy to work with, quick to respond, professional, and knowledgeable throughout the entire home purchase and build process. This is our first time building a new home so their partnership has made it a breeze and actually really fun!

Follow through on what you promised in terms of weekly calls and updates. Make sure you have the pre-drywall meeting. Ours did not happen. Have your contracted landscape/maintenance crew cut down the tall bushes around the water feature that is the front view of the neighborhood.

Overall very pleased with the process of lot selection, designing the home and the construction process.

Great quality and love the customization.

Granted our home is not finished so it feels premature, but if everything continues as it has been, I would be happy to recruit/ recommend others to Buffington communities.

It was a great experience. They showed strong professionalism, and they have excellent communication.

People, customer service, quality, timeliness, and respect - one star for each adding up to the 5 star review.

More attention to detail in the build phase.

Need deep inspection from Buffinton home during the progress of construction

I wanted to build my house with all knfomation at my exposure but i have not got a

I absolutely would recommend Buffington to a friend, and I already did to my parents who built a house too! Everything about Buffington is amazing from the emphasis on family to the expert craftsmanship of the homes they build. They really are setting you up to live a fairytale!

I am likely to recommend them to a friend because they gave great feedback while construction was being done. Both the field superintendant and project manager, as well as the salesman were great.

The build wend perfect. They actually finished the home sooner then we were told.

We had a wonderful experience from sales (Isaac Disney) thru construction (Zach). Both Isaac and Zach were professional, courteous, and always available to answer any questions we had. They were quick to correct errors and wanted to make sure we were satisfied with the construction of our home every step of the way. We felt they were always willing to go above and beyond in making sure we were completely satisfied customers. We also thoroughly enjoyed working with Sydney in Design. She was super sweet and helpful. Just a real joy to work with!

We would recommend Buffington to anyone looking to build a home.

It was a great experience.

We had an amazing experience working with Buffington. Everyone from our new home representative to our construction manager was very communicative and friendly. I don't think they missed a single detail on our home.

I felt like the finish work could have been better. Plus in the process of building my son pointed out there were warped boards used and they were replaced.
It has taken me from June until now to get some things corrected.
I appreciate Mike Sevoian for helping me.
He came to the cottage and went over the things that needed to be fixed. He stayed in touch with me and a couple of weeks later everything was corrected. I appreciate all he did in a timely fashion. Thank you!

I can't rate this statement until the home is completed and we've closed the sale/purchase.

The lot booking and contract signing amount is 4% of the property cost, which is quite high

Knowing this is in the mid-progress survey, I have nothing bad to say so far. This has been a pleasant and professional experience up to this point. Our cabinets and trim was installed this week and we are excited to see the rest of the house come together.

We love the people-Jackelyn Cepparo, our sales professional and Jason Woods our GC. Both have been amazing with the constant communication of ‘next steps,’ and the resolution of any issues.

My husband and I chose Buffington homes because we felt the quality of the finish work met our standards. We are relocating from out of state and needed a company we felt we could trust to produce a finished product equal to their homes we walked through.

The whole process was amazingly smooth. Jamie and Rob were a dynamic duo who knew everything going on and helped guide us throughout. They were very responsive to inquires, requests, etc. The new home is beautiful and we’re thrilled to move in and be part of this close knit neighborhood.

We have experienced issues from start to finish, still even now. Starting with a “dry closing” because the fence wasn’t done. Were promised we would still receive our keys even with dry closing but they refused to release them. Had to wait hours at the title office while that was figured out. We have been promised new sod for months now, haven’t heard anything again. It is dead and or destroyed (in the front ruined by the trades walking/driving through it). Now, we have just spent money to buy grass seed and fix it ourself. The outdoor fireplace was not properly constructed or even completed before we moved in (we only just learned about this 2 weeks ago). Warranty department is wonderful though. Apparently notes were left to make corrections/fixes on fireplace by the tradesman before the house was complete but it was never done. Waiting to hear from masonry people and gas plumbing person for outdoor fireplace, still haven’t called. 4 neighbors have shared about similar issues regarding sod and incorrect items in construction. Jillian is amazing and is one of the only reasons this whole process wasn’t even more of a nightmare. She and the warranty department get all the praise.

We chose Buffington because we loved the homes and trusted your reputation.
Before closing on Lot 30, we raised several issues — flooring, patchy paint, poorly finished cupboards, and a misaligned kitchen island — but they were not addressed.

We were also told the nearby chicken farm wasn’t operating, yet we regularly experience strong odors that keep us and our young children indoors.

We truly want to keep our trust in Buffington, but we need these concerns resolved to protect both our home and your reputation.

We felt like we knew what was going on each and every step of the way. We never felt blind about any step of the process, and felt we could trust the answers provided to us. Mostly, we believed that Buffington would stand by what they said.

Ricky and Jason were awesome to work with. They helped us during each step.

We are thoroughly enjoying our new home! It is so comfortable and fits us well! In

Beautiful home, great process

I am afraid to recommend McKissic society to my friends because of poultry. For a moment think about the smell instead of going with city permissions. If corresponding authorized person can sit out and have a sandwich you will be able to understand why I mentioned like this. Apart from this society I will be happy to recommend any other Buffington homes society to my friends.

Great location and building process smooth

There is no quality in anything you have build here. No quality of work at all. Within 1 month f our stay I have to reach out to your warranty team about several different issues and all they say is ‘This is not covered’ I guess this should be your tagline now.

We are so excited about our new home! Not only was it completed on schedule, but it is also a beautiful and high-quality house. Grant was the real MVP throughout the entire process - he was very communicative and knowledgeable! We trusted our house was in good hands.

As a first-time home buyer, I have had an excellent experience with Buffington Homes, starting from selecting my lot, designing, and closing on new home. Grant was a wonderful support throughout the entire process of building my house and patiently answered all of our questions. Grant and Ron were in touch with us for the entire time, and made sure to deliver the home on time.

I’m highly likely to recommend Buffington Homes to a friend.

Jackie, as the New home specialist, was responsive, considerate, and ensured we had a smooth and informed process throughout.

Rob, the field manager, was incredibly thorough and took pride in the build quality — even the inspector was impressed! Overall, it was a seamless and wonderful experience with a truly professional team.

You guys did an amazing job.

Jackie and the team made finding the right home super easy, and answered all my questions. I feel like she went above and beyond to help. Then when it came to building Logan was always there to point me in the right direction and help out when ever needed. The willingness of the team to make sure I was happy with my purchase speaks volumes about the company.

Overall, I love my home! The process started off extremely slow, and it was really difficult just to get an appointment to discuss my options. But once we were able to connect directly with the builder, things improved significantly. We started receiving weekly updates, which helped keep everything on track. Shoutout to Grant, true rockstar I would want to have on my team!

It would be hard to recommend them because of the quality of the build and some unfinished items as far as things not delivered.

From day one, the building process has been one of the smoothest we have experienced. Buffington is professional, communicates well, and does high quality work.

The entire team from sales, design, builder, etc were all professional and pleasant to work with. They were very flexible as well and was thorough on any follow-ups. My new home is a spectacular end product.

During the closing day, there was literally no information on what the next steps. While making the initial contract, the experience has been very unpleasant, and I already escalated this sales head. Since Agent could be a little more professional while speaking, especially for first homebuyers, who are moving new to this area.
Find the construction support from Ben was OK. We still have some construction support that could have been better.

Good communication, good reputation, great quality

We loved the tracking feature on the Buffington website as well as the convenience of their warranty process. So far, we are loving our beautiful new home and could not be happier. We are so thankful we chose Buffington to build our dream home for us. We recommend them to everyone we meet and brag on the team constantly. Thank you, Buffington!!

We are so thankful we built with Buffington Homes!

The first time I met Jillian (our realtor and main contact during the build process) was during the NWA Parade of Homes at the model home at the Cottages Neighborhood. I instantly liked her and felt at ease. After my husband and I met with her to go over the building process, we were confident she would do a good job for us. And she certainly has! She has been attentive and responsive to our every need.

We decided to build in the Parkside neighborhood as it would be the best fit for our family. She worked hard to help us feel comfortable with the entire build process. We appreciated all of her fast responses and updates as the home was getting completed.

After Jillian got the ball rolling, we were introduced to Sydney and Ashley at the design studio. They took extra good care of us while we picked out all our interior options and asked them A LOT of questions. They were patient and helpful through it all. That made our design appointment so much fun, and it went smoothly getting everything picked out.

After the home was in the building phase, we were introduced to Zach, our construction manager. Zach is very kind, attentive, and eager to do a great job. He answered all of our questions and helped us with lots of inquiries and items that needed attention. We have been pleased to have him our on team! He continues to be a great help to us as we figure everything out in the new house.

We loved the tracking feature on the Buffington website as well as the convenience of their warranty process. We went with one of their recommended lenders, too (Hero Mortgage) and had a great experience with them. So far, we are loving our beautiful new home and could not be happier. We are so thankful we chose Buffington to build our dream home for us. We recommend them to everyone we meet and brag on the team constantly. Thank you, Buffington!!

We were kept informed weekly as to the progress of construction and the date of closing by Ron and Grant.

Sales staff is not good. They are rude. Hard to deal with. Doesn't take notes while buyer is giving specifications. Doesn't accept mistakes and thus no room to amendments. Design studio teams are not helpful even. No notes taken during visits and many mistakes in contract documentation. Hard to find issues hidden in large documentations.

The quality of the house and the organization & speed of the Buffington employees is great.

Although I'm very satisfied with the service and responsiveness by the Buffington warranty Department, I'm disappointed with the quality of materials that Buffington uses in order to cut corners and maximize their profit with their base models. I would advise my family and friends to check out other builders first and try to get better quality for the same price