We are so excited about our new home! Not only was it completed on schedule, but it is also a beautiful and high-quality house. Grant was the real MVP throughout the entire process - he was very communicative and knowledgeable! We trusted our house was in good hands.

For start to finish the team at Buffington has been great to deal with!

As a first-time home buyer, I have had an excellent experience with Buffington Homes, starting from selecting my lot, designing, and closing on new home. Grant was a wonderful support throughout the entire process of building my house and patiently answered all of our questions. Grant and Ron were in touch with us for the entire time, and made sure to deliver the home on time.

I’m highly likely to recommend Buffington Homes to a friend.

Jackie, as the New home specialist, was responsive, considerate, and ensured we had a smooth and informed process throughout.

Rob, the field manager, was incredibly thorough and took pride in the build quality — even the inspector was impressed! Overall, it was a seamless and wonderful experience with a truly professional team.

You guys did an amazing job.

Jackie and the team made finding the right home super easy, and answered all my questions. I feel like she went above and beyond to help. Then when it came to building Logan was always there to point me in the right direction and help out when ever needed. The willingness of the team to make sure I was happy with my purchase speaks volumes about the company.

Overall, I love my home! The process started off extremely slow, and it was really difficult just to get an appointment to discuss my options. But once we were able to connect directly with the builder, things improved significantly. We started receiving weekly updates, which helped keep everything on track. Shoutout to Grant, true rockstar I would want to have on my team!

It would be hard to recommend them because of the quality of the build and some unfinished items as far as things not delivered.

From day one, the building process has been one of the smoothest we have experienced. Buffington is professional, communicates well, and does high quality work.

The entire team from sales, design, builder, etc were all professional and pleasant to work with. They were very flexible as well and was thorough on any follow-ups. My new home is a spectacular end product.

During the closing day, there was literally no information on what the next steps. While making the initial contract, the experience has been very unpleasant, and I already escalated this sales head. Since Agent could be a little more professional while speaking, especially for first homebuyers, who are moving new to this area.
Find the construction support from Ben was OK. We still have some construction support that could have been better.

Good communication, good reputation, great quality

From the initial planning stages to the final walkthrough, the Buffington team was responsive, organized, and attentive to detail. We felt well-supported throughout the entire process. I appreciated the clear communication and the willingness to address questions or concerns promptly. Overall, I’m very satisfied with my experience! Special thanks to Grant and Ron!

We loved the tracking feature on the Buffington website as well as the convenience of their warranty process. So far, we are loving our beautiful new home and could not be happier. We are so thankful we chose Buffington to build our dream home for us. We recommend them to everyone we meet and brag on the team constantly. Thank you, Buffington!!

We are so thankful we built with Buffington Homes!

The first time I met Jillian (our realtor and main contact during the build process) was during the NWA Parade of Homes at the model home at the Cottages Neighborhood. I instantly liked her and felt at ease. After my husband and I met with her to go over the building process, we were confident she would do a good job for us. And she certainly has! She has been attentive and responsive to our every need.

We decided to build in the Parkside neighborhood as it would be the best fit for our family. She worked hard to help us feel comfortable with the entire build process. We appreciated all of her fast responses and updates as the home was getting completed.

After Jillian got the ball rolling, we were introduced to Sydney and Ashley at the design studio. They took extra good care of us while we picked out all our interior options and asked them A LOT of questions. They were patient and helpful through it all. That made our design appointment so much fun, and it went smoothly getting everything picked out.

After the home was in the building phase, we were introduced to Zach, our construction manager. Zach is very kind, attentive, and eager to do a great job. He answered all of our questions and helped us with lots of inquiries and items that needed attention. We have been pleased to have him our on team! He continues to be a great help to us as we figure everything out in the new house.

We loved the tracking feature on the Buffington website as well as the convenience of their warranty process. We went with one of their recommended lenders, too (Hero Mortgage) and had a great experience with them. So far, we are loving our beautiful new home and could not be happier. We are so thankful we chose Buffington to build our dream home for us. We recommend them to everyone we meet and brag on the team constantly. Thank you, Buffington!!

We were kept informed weekly as to the progress of construction and the date of closing by Ron and Grant.

Sales staff is not good. They are rude. Hard to deal with. Doesn't take notes while buyer is giving specifications. Doesn't accept mistakes and thus no room to amendments. Design studio teams are not helpful even. No notes taken during visits and many mistakes in contract documentation. Hard to find issues hidden in large documentations.

The quality of the house and the organization & speed of the Buffington employees is great.

Although I'm very satisfied with the service and responsiveness by the Buffington warranty Department, I'm disappointed with the quality of materials that Buffington uses in order to cut corners and maximize their profit with their base models. I would advise my family and friends to check out other builders first and try to get better quality for the same price

They have been very cooperative and handled everything professionally.

I would recommend because of their reputation for quality, their very detailed milestone process, quick build, and the great people that I worked with throughout the process.

The Buffington Team - particularly Jillian, Zac, and Ben are attentive and always willing to help. They made the buying and move in process very easy.

The process was easy and streamline

First, as a company, they actually need to fulfill their word. They need to stand by their work.

Grant and Ron were a great team and took good care of us every step of the way to make sure we had an enjoyable experience.

Easy to work with

With caveats regarding issues mentioned in construction quality

The homes are of great quality.

The house that I am currently living in has had more problems with it than I would have expected for a new build.

They are very easy to work with, great response and quick action for any issues.

We had a great experience with Buffington. Everything went smoothly with no issues. It is obvious that Buffington takes pride in making quality homes and they care for their buyers.

Already have a friend and his daughter buying houses!

I would definitely recommend in the NWA area, 4.5 starts for sure. On-time or early delivery. There is little room for improvement as it looked like they in a rush to complete the house/community as quickly as possible and mising some fine details.

Everyone at Buffington was so helpful and quick to respond to us when we had any issues or problems, both during our build and afterwards.

I was provided false information multiple times during my purchase process. The first major issue was being shown the wrong lot and this not being corrected until almost closing.

Overall, this experience has been

I have had the worst experience building with Buffington. I have had issues with the relators deciding

I have been a builder and involved in contracting for 40 + years. I can say Buffington Homes is the best that I have ever been around or involved with.

Building with Buffington was the best decision my husband and I made when we decided for a new home.

Jackie was wonderful to work with and Grant was also. I would refer friend to Jackie

I was very nervous about buying a new construction home after living in my current home for over 20 years. I was pleasantly surprised at the solid build quality of my new home, the thorough communication I received during the buying process, and the prompt attention and follow through I have received for any issues that have come up post-move in. I would highly recommend Buffington Homes!

Absolutely not. See additional comments

The quality is good.

Make sure your employees are well trained and know what they are selling. We are spending million dollars on the house, make sure right information is shared in the first place.

The sales process was very misleading and they did not deliver the property months after the original quoted date, costing me tens of thousands of additional dollars.

Buffington homes construction process is fully organized and made things easy for buyers. All the teams are very knowledgeable.

The initial design session and into build was a great experience. After moving in there were couple of issues that Buffington did NOT resolve.

The quality of construction and attention to detail was top notch.

Everyone was knowledgeable, helpful, and kept us up to date on the progress of our house as we lived out of state.

The Buffington Homes quality was very good. However, the quality was reduced, or I would give it a 5. It is not up to the Buffington Homes standard.

The process to buy our home was very tedious. We reached out our very first time without a realtor and the doors to open the model home were closed. Therefore we tried to get in contact with the person listed in the stand up brochure and a lady said she was too busy and couldn’t help us because they were about to go to an Arkansas game. Once we were able to come with our realtor and visit the premises again, the model home was open and an invitation to discuss the sale was offered by Ron.