Design options on website. This was the only layout we found that was like we wanted
Big windows & large lot.
Great design and layout but horrible tile and paint contractors. Would prefer a few more options like insulated attic decking and buyers input with contractors.
The neighborhood made the difference in my decision to buy a Buffington Home.
We are very satisfied with Buffington Homes, including their management and construction.
I was most satisfied with working with everyone in the office. They are wonderful and very helpful. The house beautiful.
This is not an indictment on Britton or Kristi as we were very happy with them and they did the best they could. With that being said we had to fight on numerous exterior issues with our house and the common response was that the house was "built to plan." Britton's manager, who we never met, made decisions on our house with no regard to our point of view. We had issues with the size of a front pillar, stone going to our roofline, and railing on the back patio. Every issue was met with a response of "built to plan" even though no other house in the entire neighborhood was built to this plan. Our house stands alone with its current pillar size in the front and is the only house in the entire neighborhood that is not stoned to the roofline. We also have a 2 foot drop from our patio to our yard. We did not qualify for a railing because our patio is not raised 30 inches from the ground. 24 inches is a large drop especially considering we have an 8 month old son who is becoming more mobile every day. I guess I shouldn't have expected anything to be different as Buffington's margin and bottom line is more important than the satisfaction of their customers. I'm certain this will fall on deaf ears as we have already paid for our house and Buffington will continue to build hundreds of houses through this year and beyond.
Andrew did an excellent job!
The overall appearance of the finished product is excellent!
I would recommend Buffington Homes by their design and functionality of the home.
I was most satisfied with the design and how it is structured.
I was most satisfied with how everyone was really nice and professional.
So far, the home seems very good and the quality of construction appears to be solid. Ron and Jason have been very pleasant to deal with and very helpful.
The communication was amazing. The sales rep and superintendent of our neighborhood have been absolutely wonderful to us, and they kept us updated; they stuck to the timeline, and it's a beautiful end product!
It was honestly a wonderful experience! The design center experience was easy, and the communication was amazing.
When my drainage and grading concerns are addressed, I will leave a higher score. We really like the house itself.
The buying and closing process was very easy. We enjoyed working with Kelley.
Overall, it is a beautiful home and very well built.
My home is beautiful but it was not finished when I closed. My punch list is still not finished and we moved in 3 months ago. The paint does not fully cover the dry wall above the kitchen cabinets and on the ceilings where a repair was made. The back patio door is still not painted. Getting in touch with the construction supervision is difficult. Also the back yard which was supposed to be groomed and seeded is not smooth and was full of rocks when we moved in which I thought would be taken care of. However, everybody has been extremely nice. The warranty department was on top of things.
Buyer beware! Get everything in writing. One of the best things we did, was the initial meeting for construction was leave with a copy of the documents....I took pictures because they do not allow you to leave with a copy. I referenced these documents each time we had an issue. Document everything, because they don't and they will bait & switch.
It's a beautiful home and they finished on time, maybe a little early.
I was most satisfied with the attention to detail on the building process.
I have no comment.
Quality has gone down with time. Their image whatever used to be has only gone down. Parks at brighton, Bentonville pays three times POA/HOA compared to surrounding communities and services and amenities received are far lower than any surrounding community.
I am most satisfied with the initial picking of designs and the selection of add ons. It's pretty streamline. Also the quality of the build has been good so far.
Our salesperson was up front, she followed through, and stayed in touch with us to let us know where we were with everything, She was very prompt.
I was most satisfied with their pre-sale steps, everything was covered and they were flexible with changes.
I heard about Buffington Homes through family, they built a neighborhood near them and I was impressed with the work.
In general, we had an average experience. We weren't happy with the timeline and the lack of inner organization and quality of work throughout the process. We are happy with the house overall.
I was satisfied with the uniqueness of the floor plan.
The customer contact through the sales office was excellent. Terrah did a fabulous job transitioning into our sales contact as Miriam transitioned out of the role. She answered our questions in a timely manner and keep us updated on the progress towards the closing. She has maintained a communicative role with us, post closing, and is a valuable asset as a personable and knowledgable sales representative. Plus, she is always smiling and is very pleasant to interact with. Additionally, we have experienced a very high degree of professionalism and promptness with the punch list items and have been impressed with the expeditious timeline of completion. Most of the items were done within days of notation and the followup has been refreshing.
We are very pleased with our home and will recommend our community to anyone who will listen!
The only thing that fell short of our expectations was a timing issue. It was due to rain though and not a fault of Buffington Homes of Arkansas.
I was most satisfied with the workmanship.
My real estate agent referred Buffington Homes of Arkansas to me. I described the kind of quality of home I wanted, and he told me oh you want to use Buffington Home.
We are really happy here and plan to make this our forever home.