We were kept informed weekly as to the progress of construction and the date of closing by Ron and Grant.
Sales staff is not good. They are rude. Hard to deal with. Doesn't take notes while buyer is giving specifications. Doesn't accept mistakes and thus no room to amendments. Design studio teams are not helpful even. No notes taken during visits and many mistakes in contract documentation. Hard to find issues hidden in large documentations.
The quality of the house and the organization & speed of the Buffington employees is great.
The base price is the base. Everything else costs, so some of the things you are going to want are going to cost.
The total cost of your house may be greater than you anticipate.
Although I'm very satisfied with the service and responsiveness by the Buffington warranty Department, I'm disappointed with the quality of materials that Buffington uses in order to cut corners and maximize their profit with their base models. I would advise my family and friends to check out other builders first and try to get better quality for the same price
They have been very cooperative and handled everything professionally.
I would recommend because of their reputation for quality, their very detailed milestone process, quick build, and the great people that I worked with throughout the process.
The Buffington Team - particularly Jillian, Zac, and Ben are attentive and always willing to help. They made the buying and move in process very easy.
The process was easy and streamline
First, as a company, they actually need to fulfill their word. They need to stand by their work.
Grant and Ron were a great team and took good care of us every step of the way to make sure we had an enjoyable experience.
Easy to work with
With caveats regarding issues mentioned in construction quality
The homes are of great quality.
The house that I am currently living in has had more problems with it than I would have expected for a new build.
They are very easy to work with, great response and quick action for any issues.
We had a great experience with Buffington. Everything went smoothly with no issues. It is obvious that Buffington takes pride in making quality homes and they care for their buyers.
I have had a great experience with team Buffington. The entire process (contract signing, design, construction and closing) was seamless and the team was ready to help at any stage for questions I had. As a first time home owner, I’ve enjoyed building my home with Buffington and would recommend anyone in NWA to choose Buffington.
Already have a friend and his daughter buying houses!
I would definitely recommend in the NWA area, 4.5 starts for sure. On-time or early delivery. There is little room for improvement as it looked like they in a rush to complete the house/community as quickly as possible and mising some fine details.
Everyone at Buffington was so helpful and quick to respond to us when we had any issues or problems, both during our build and afterwards.
I was provided false information multiple times during my purchase process. The first major issue was being shown the wrong lot and this not being corrected until almost closing.
The user experience and customer service are exceptional. All the commitments were fantastic and delivered in a timely fashion.
Overall, this experience has been
I have had the worst experience building with Buffington. I have had issues with the relators deciding