We are very happy with our Buffington Home! The home turned out so well, and we continue to think "Is this house really ours?!" I had experienced people I trust check out the home and every one of them talked about how well the home was constructed. Any issues I had after we had moved in (not a lot and minor) were promptly attended to. Ricky was so helpful from beginning to end, and our construction manager, Grant, was amazing through the building process and after.
I have always admired Buffington Homes for the quality of its houses, designs, and craftsmanship, and I was genuinely excited about the prospect of purchasing my home with the Buffington brand. However, my recent experiences with some of the sales and operations teams have been disappointing. Their approach and communication are not reflecting the high standards and strong reputation that Buffington is known for. It’s unfortunate to see that the professionalism and customer care expected from such a respected builder are not consistently demonstrated by the team members representing the company. I truly hope this feedback is taken constructively, as I still believe in the Buffington Homes brand and want to see it uphold its commitment to excellence across every level of customer interaction.
I would recommend this group to anyone.
The overall quality is very nice, the process was smooth, and everybody explained everything they were doing all the way through, so there were no surprises.
Build quality is poor. Attention to details for a $1m+ homes is extremely poor
Challenging to understand pricing ahead of time to be transparent on final costing.
Buffington has been easy to work with, quick to respond, professional, and knowledgeable throughout the entire home purchase and build process. This is our first time building a new home so their partnership has made it a breeze and actually really fun!
Follow through on what you promised in terms of weekly calls and updates. Make sure you have the pre-drywall meeting. Ours did not happen. Have your contracted landscape/maintenance crew cut down the tall bushes around the water feature that is the front view of the neighborhood.
Overall very pleased with the process of lot selection, designing the home and the construction process.
Great quality and love the customization.
Granted our home is not finished so it feels premature, but if everything continues as it has been, I would be happy to recruit/ recommend others to Buffington communities.
It was a great experience. They showed strong professionalism, and they have excellent communication.
People, customer service, quality, timeliness, and respect - one star for each adding up to the 5 star review.
More attention to detail in the build phase.
Need deep inspection from Buffinton home during the progress of construction
I wanted to build my house with all knfomation at my exposure but i have not got a
I absolutely would recommend Buffington to a friend, and I already did to my parents who built a house too! Everything about Buffington is amazing from the emphasis on family to the expert craftsmanship of the homes they build. They really are setting you up to live a fairytale!
I am likely to recommend them to a friend because they gave great feedback while construction was being done. Both the field superintendant and project manager, as well as the salesman were great.
The build wend perfect. They actually finished the home sooner then we were told.
We had a wonderful experience from sales (Isaac Disney) thru construction (Zach). Both Isaac and Zach were professional, courteous, and always available to answer any questions we had. They were quick to correct errors and wanted to make sure we were satisfied with the construction of our home every step of the way. We felt they were always willing to go above and beyond in making sure we were completely satisfied customers. We also thoroughly enjoyed working with Sydney in Design. She was super sweet and helpful. Just a real joy to work with!
We would recommend Buffington to anyone looking to build a home.
It was a great experience.
We had an amazing experience working with Buffington. Everyone from our new home representative to our construction manager was very communicative and friendly. I don't think they missed a single detail on our home.
I felt like the finish work could have been better. Plus in the process of building my son pointed out there were warped boards used and they were replaced.
It has taken me from June until now to get some things corrected.
I appreciate Mike Sevoian for helping me.
He came to the cottage and went over the things that needed to be fixed. He stayed in touch with me and a couple of weeks later everything was corrected. I appreciate all he did in a timely fashion. Thank you!
I can't rate this statement until the home is completed and we've closed the sale/purchase.