All of the staff we have encountered have been so commented to satisfying our expectations in finding the perfect home!

This wouldn't be any different than most builders. But if you not around to keep an eye on the build there are things that may get overlooked or done correctly if you're not there to point them out as the build goes along.

Great people from the top to bottom!

We have enjoyed working with all Buffington employees and continue to be satisfied with the design and construction decisions.

We had a great experience and are very happy with our new home.

I have no hesitation at all in recommending them, as they have been so good throughout the whole process.

The process was smooth throughout. We had a short timeline between final walkthrough and closing and they tackled everything quickly. Very impressed!

We've had a great experience working with Buffington, and our warranty representative Mike Sevoian and the various Buffington trades.

House was not completed to the standard. Paint was sloppy, final touches sloppy. Unwilling to fix.

I would encourage everyone to have a relator in their corner. Ours was incredibly helpful when the Buffington rep couldn't keep things moving.

Beautiful homes, great construction, friendly and knowledgeable staff.

Buffington is a good company that delivers!

The on-site staff were generally helpful; however, there were several concerns from the beginning:

The call center experience was not collaborative and often felt transactional rather than supportive.

Scheduling design studio appointments was consistently difficult and lacked flexibility.

There was a significant lack of transparency regarding community-related aspects. In particular, many homeowners were disappointed to learn about the adjacent chicken farm situation, as this was not clearly communicated during the plot selection and booking process.

Post-purchase quality issues have been observed, including excessive squeaking throughout the home and concerns that the bathtub may not have been installed properly.

Had an in person meeting at every major milestone plus Friday status calls. Sydney in the design studio was awesome to work with and very helpful. Lastly, the inspection and final walk throughs went smoothly as there were little to no call outs.

More attention to detail on the finish work would save more time throughout the 60 day warranty process

Lovely neighborhood, great location.

Ricky Shade and Dakota Loving are absolutely wonderful to work with!!

We would recommend, but would mention that any design upgrade has a huge markup and will add $30,000 - 100,000+ more to the cost.

Great house; very happy with quality. Only issue we have is the Ozarks Electric box being 1 foot from the driveway that was poured after Ozarks placed it there. Driveway should have been adjusted to accommodate that. I have been parking my truck over on that side and hitting it with my door everytime I open the door out of safety because my guests will hit the box when pulling in or backing out. I don't want to cause major injury or damage or cause a power outage but this should have been addressed before the driveway was poured. I couldn't test this out until after closing due to the wooden temp fence that barricaded the driveway. I reached out and met with Ben who punted to Carl and Carl met with me in person. After some deliberation and a 2nd appeal by me, I was told nope; nothing we are going to do because it's just too complicated of a process. I want a resolution. I am awaiting a decision from AR public service commission for further direction and then will send a letter to Buffington for a final appeal. Please make this right. None of you would want an electric box dangerously located ONE foot from your driveway.

We are very happy with the experience from beginning to end.

Mike handles everything amazing! We have moved 20 times. This is the best new home warranty we have ever dealt with.

Disappointed on the mark-up on items. Refrigerator for example that costs $3300 and being charged $6500 is ridiculous. When I inquired I was told, “well the $6500 price includes delivery and installation.” I bought the same fridge from Metro and paid $3000 less, including delivery and installation. The minimum quality and amenities that come included and then the very limited options, even for a spec home, are disappointing.

Very much.

The process was very organized and professional.

The people we have worked with are awesome and they believe in the quality of the homes they design, build, and/or sell.

Overall, we feel like it was a 5-Star experience. The few things that had to be dealt with that weren't 5-Star could have happened in any situation of building a house.