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What was sold to us is what we got. The product looks outstanding on our house. The key benefit is not having to find that contractor every 4 to 6 years and having to go through all of that effort. With Rhino Shield you do it once and focus on other things instead of having to paint a house. It was... more
Outstanding. They set the bar for customer service.
We have used Brother that just do Gutters three times for different areas of the house. They show up when expected and do the work on time. We used to have issues with water in the basement and logged gutters. They have solved all those problems.
Joshua Hetzler General Contractor was very knowledgeable and professional. I would use them again.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Better Air, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys