We did not initially wish to post a review, but it has been requested with such insistence that we feel the need to oblige. Though the colors and the designs of the rooms match our original plan, nothing else went according to plan. From floods to poorly applied joint, toilets that needed to be replaced, damaged piece, and holes in the tilling... We do not feel that our project was treated with respect, particularly when it came to our concerns and requests that things be re-done. Additionally, the great many things that needed to be re-done were not re-done in a satisfactory manner. The manager was absent more days than he was present, and the workers were not given adequate directions. As always, there are things that were done very well, and things that were done poorly. However, things that were done poorly are unfortunately quite more numerous than things that were done well...
Recognized Excellence - I would like to recognize Dave.
Areas Of Satisfaction - They exceeded my expectations.
Additional Comments - I think they are wonderful and everyone should work with Dave.
Quality Of Materials - The floors were installed a week after everything else.
Areas Of Satisfaction - I was most satisfied with the workmanship quality.
Additional Comments - They renovated my first floor.
We were pleased with the quality of work completed by Bennington Builders. All the workers were extremely competent and polite. Extra care was taken to protect our floors and rugs while they work was completed.
Areas For Improvement - The job site could have been kept cleaner throughout the the work time.
Areas Of Satisfaction - The work was completed on schedule. All the work was done efficiently. We were informed in a timely manner of any charges for extra work or different materials.
Lead Source - We heard about Bennington Builders from our architect.
Communication - Dave always responded to my calls or emails in a quick and helpful way.
Areas Of Satisfaction - My job was very small and he did his best to work it into his schedule of much larger projects
Lead Source - I don't remember. Maybe direct marketing
Areas For Improvement - They could have better communicated the details of the project.
Areas Of Satisfaction - The overall quality of the project and finish were the most satisfying.
Lead Source - We found them on houze.com.
Areas Of Satisfaction - The advice given before the work was started, for example, better ways of doing something.
Lead Source - The president is a member of our church.
In general, the renovation was completed in a professional and timely manner. Employees were dependable and courteous. Problems that arose, including one unreliable subcontractor, were resolved quickly. Dave was willing to discuss ideas and find lower cost alternatives. I would recommend that if you have strong preferences for a product or design, you clearly state those and have them implemented as you wish. I have yet to call about the limited number of punchlist items, but expect them to be completed without problem. I would use Bennington Builders again for similar work.
We have hired Bennington Builders twice now. In both instances their work quality and performance was superb. We highly recommend Dave Bennington and his team.
Areas For Improvement - None
Areas Of Satisfaction - Quality of the end results, work ethic, experience, and costs.
Lead Source - Bennington was recommended by our architect.
Bennington Builders built us a fantastic new master bath. I would highly recommend them for any of your remodeling or home addition work.
They did a fabulous job all around!
Areas Of Satisfaction - The overall job and time management was great.
Lead Source - Our architect connected us with an agent.
Areas Of Satisfaction - I was most satisfied with Bennington Builders because they gave good advice and recommendations on materials. They have very nice subcontractors.
Lead Source - I heard about them because I got to church with them.
We have worked with other builders in the past and Bennington Builders put our trust back into quality of work and trust. They were so easy to work with and very professional! We will be using them again for future projects.
Lead Source - Referred from our landscaper
Areas Of Satisfaction - I was most satisfied with the quality! It was an outstanding experience. They know what needs to be done and are very professional.
Lead Source - One of our friends recommended Bennington Builders.
Bennington Builders worked with me to determine the scope of the project, made excellent suggestions, and did excellent work.
Areas Of Satisfaction - All of the work crews were hard working, pleasant, and highly competent.
Lead Source - A recommendation from an acquaintance with construction experience.
See the responses to questions 14 and 15 and Additional Comments below for a detailed discussion of Bennington Builders' excellent work.
Areas For Improvement - Bennington Builders never fell short of my expectations. In fact, Bennington Builders exceeded all of my expectations.
Areas Of Satisfaction - Dave Bennington and his crew exceeded all of my expectations. I n short, he and his crew were meticulous, efficient, highly skillful, prompt, patient, responsive, and polite. While renovating my condo, they kept dust and dirt to minimum. At the end of each work day, they neatly stored their tools and the construction materials. Dave and his crew did an excellent job of correcting a prior contractor and the original builder’s shoddy work.He has vendors with whom he has long-term, established relationships. The granite counter, flooring, carpeting, and plumbing fixture vendors that Dave recommended provided excellent service and high quality products. Dave only charged me for time and materials. Instead of charging a contractor’s markup, Dave arranged for me to pay the vendors directly.Dave has keen eye for design. With his guidance, I selected high quality, attractive granite counters, plumbing fixtures, bathroom lighting fixtures, laminate flooring, and carpeting.Dave and his crew did an excellent job of repainting the living room, stairway wall, foyer, dining room, kitchen, and bathrooms, repairing walls and ceilings, and installing shower tile. They finished many, many small repair jobs and improvements that I meant to complete, but never had the time to complete.See Additional Comments below for a expanded discussion of the work done. The Additional Comments provided specific examples of Bennington Builders' accomplishments.
Lead Source - Angie's List
Areas Of Satisfaction - Dave Bennington has done four projects for us over the last 10 years and has consistently done a top-quality job at the budget we set. He has.a passion for quality and practical craftsmanship, and is easy to work with.
Lead Source - Don't recall.
Dave Bennington clearly strives to produce the finest product his crew is capable of. He is on site and carefully manages each phase of your project. This is the second project Bennington Builders had completed fro us and we are very happy with the results.
Lead Source - Prior work
Lead Source - They were recommended to us.
They know what they are doing, have good quality work, and are very reliable. They always listen when I have a problem and solve it. They listen to what I want.
Employees & Subcontractors - I had a problem with a contractor. This was not with Bennington but with a subcontractor.
Areas Of Satisfaction - I was most satisfied with the crew's woodwork.
Lead Source - I heard about Bennington Builders from a recommendation on the Google group.
The end result what we wanted. I will warn consumers, unless you hire Bennington Builders up front to work with you to design the kitchen, don't expect anything but a cabinet installer and be treated like a second-rate customer.
Areas Of Satisfaction - The workmanship was great.
Lead Source - Our kitchen designer recommended them.
Dave Bennington offered up many cost effective suggestions that improved the overall outcome of the project. Dave and team thought out every detail and anticipated small issues with quality solutions. The tile work was impeccable with each cut and detail done with thought and foresight. As an executive of a national home builder I was particularly selective as to who would work on my project. After serving as my own project manager in the past, I was determined to outsource this one. I could not have chosen a better contractor than Dave as he managed every detail to deliver and even exceed expectations for quality and functionality.Perhaps the best surprise was how clean they all worked and how disruption was minimized throughout the process.
Areas Of Satisfaction - Dave Bennington offered up many cost effective suggestions that improved the outcome of the project. Dave and team thought out every detail and anticipated small issues with quality solutions. The tile work was impeccable with each cut and detail done with thought and foresight. Perhaps the best surprise was how clean they all worked and how disruption was minimized throughout the process.
Lead Source - Social Media
Areas Of Satisfaction - Great sub-contractors, who were so courteous and skilled. Just fabulous people to be in the house. Got it done on time, which was a primary reason for choosing them.
Lead Source - Friend
Bennington Builders renovated two bathrooms for us. They did excellent work. They kept the work site very clean. I would definitely recommend Bennington Builders to a friend or family member.
Areas For Improvement - They did a really good job.
Areas Of Satisfaction - I was most satisfied with the cleanliness and attention to detail.
Lead Source - I heard about Bennington Builders because they were recommend to me by a friend.
Areas Of Satisfaction - I was most satisfied with the timeliness of their work and that they kept stuck to the schedule.
Lead Source - I heard about them on Angie's List.
Areas Of Satisfaction - Yes, no hidden surprises
Lead Source - from a neighbor
Areas For Improvement - Bennington Builders didn't fall short of my expectations.
Areas Of Satisfaction - I was most satisfied with the end results, as well as their creative and financially effective solutions for my kitchen remodel.
Lead Source - I heard about Bennington Builders through a friend.
Areas Of Satisfaction - I was satisfied with every area of my experience.
Lead Source - I heard about the company through Angie's list.
Areas Of Satisfaction - Dave stuck by the time table, and when it didn't look like he would, he let me know.
Lead Source - Neighbors used Bennington Builders so I felt I could rely on them.
Top professional design and delivery team from boss to team members who know their stuff, build for long term and think in their client's shoes.
Areas Of Satisfaction - Partnership with Dave, input from Abigail, painting, kitchen building
Lead Source - Friends of them who had used them for their kitchen redesign
Lead Source - Angie's List
Lead Source - Through friends, Michael and Marissa Haynie.
Bennington Builders did a wonderful job on our kitchen. We are very pleased with it. While there was no way to make having no kitchen and having a lot of banging going on in our house utterly painless, they came about as close as possible. Very responsive, very careful. Highly recommended.
Areas Of Satisfaction - Everything was on time, very well done, and the way they kept the site clean was amazing. Overall about as painless as a kitchen remodel would be and I have recommended BB to a friend.
Lead Source - Angie's List.
Areas Of Satisfaction - All of the above.
Lead Source - Referral from a friend.
Areas Of Satisfaction - I was most satisfied with the expertise of the carpenter.
Lead Source - We went on a couple of sites that rate contractors, and we interviewed a few of them.
Areas Of Satisfaction - Easy communications. Clear explanations
Areas Of Satisfaction - The quality of the work, the communication, knowing where you stand as far as payments, know what exactly I'm being charged for.
Lead Source - Initially through AngiesList but then spoke with other homeowners who had used them.
Dave Bennington and his staff met and/or exceeded our expectations for completing a major kitchen and 2-bath remodeling project in our home. From start to finish, Dave made sure that our needs were met. He was prompt to remediate the few problems that arose . And, I always felt that we had a great partnership. I have recommended Bennington Builders to friends and will continue to do so in the future. If we have another project to plan, my first call will be to Dave Bennington.
Areas For Improvement - I don't have unmet expectations regarding Bennington Builders. They delivered on all promises in a very timely manner.
Areas Of Satisfaction - I appreciate how helpful Dave Bennington is in providing creative ideas and realistic information and feedback about our projects. He did not try to sell us things that we didn't need and helped us understand the reasons for not 'over-building' on our projects.
Lead Source - Advertisement for handyman services. We used the company to install an attic fan and then decided to work with them on a full kitchen and 2- bath remodel over the last 4-5 years.
Schedule - There were family and weather issues.
Construction Quality - I would give the workmanship a 3 1/2.
Trust - There are things that need to be fixed because of the settling which is normal so we will see how well they do.
Areas For Improvement - Bennington Builders did not fall short.
Areas Of Satisfaction - Bennington Builders really worked with us with our design and worked within our budget.
Lead Source - We heard about them through the internet.
Areas Of Satisfaction - I am most satisfied with the general quality of the work and that Bennington Builders met the timeframe.
Lead Source - We saw Bennington Builders on Angie's List.
Likely To Recommend - We were very pleased with Bennington Builders.
Areas For Improvement - The installer did a closet for us, and he knew the way one ought to be built rather than how my wife wanted it built. They got it straightened out though.
Areas Of Satisfaction - Overall, the workmanship was excellent, and the price was very good. We got a really good job for a really good price.
Lead Source - We found Bennington Builders on the internet and Angie's List.
Areas For Improvement - Bennington Builders did not fall short in any way.
Areas Of Satisfaction - I was very satisfied with Bennington Builders quality of work.
Lead Source - I heard about Bennington Builders through Angie's List.
Of all the contractors who bid on our kitchen remodel, Dave Bennington was the most knowledgeable about the residential building code and its implications for the scope of work. Dave made sure all the permits were in place and that inspections were performed promptly when needed. The project was started when planned and completed on-time and on-budget. The crew did an excellent job of protecting floors, controlling dust, and leaving the premises clean every day. The finished kitchen is much more functional than before and has drawn many compliments from visitors.
Areas For Improvement - A couple of items performed by subcontractors required correction. However, they were satisfactorily resolved except for one small appearance detail that most people will never notice.
Areas Of Satisfaction - Quality of work and desire to please us with the final result.
Lead Source - Referred by Montgomery Kitchen and Bath
Bennington Builder are great to work with. The quality of the work is outstanding. Dave works with you from start to finish to make sure your questions are answered and you have thought through all aspects of your design. We originally worked with him to renovate our first floor (Kitchen, dining and entry). We loved Bennington Builder's work so much that we decided to continue with a master bath renovation and an outdoor project. The outdoor project was to replace a deck, fix a brick patio and build a shed. We love the results!
Areas For Improvement - Bennington Builders never fell short of our expectations
Areas Of Satisfaction - They had creative ideas for our renovations. In the kitchen and bath, they came up with design recommendations that we had never considered and are very happy with. They were very responsive to any questions we had. The quality of the work is outstanding. Dave was great to work with and took a lot of time to answer questions and concerns that we had. He worked very hard to make sure we stayed on time and on budget even when we ran into unforeseen issues during the renovation.
Lead Source - Parents used Bennington Builders for two bathroom renovations. Also found them on Angie's List and they were highly rated on Angie's List.
Areas Of Satisfaction - Quality of workmanship and capability of foreman.
Lead Source - Word of mouth going back to a former customer of Bennington Builders.
Areas Of Satisfaction - All staff was great, advice was good.
Lead Source - Friend.
Quick response and resolution to questions and concerns from beginning to end. A quality job. Have already recommended him to two others and they too were pleased with the quality of his work.
Areas For Improvement - None
Areas Of Satisfaction - Quick response and resolution to all questions, concerns and problems
Lead Source - Angie's list
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Have any questions? Feel free to contact us. We will be happy to hear from you!
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bennington Builders, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
Have any questions? Feel free to contact us. We will be happy to hear from you!