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AJ Perri has taken wonderful care of our 100-year old home. We inherited quite a quirky bit of HVAC and plumbing, and the technicians are always very kind and patient in assessing and fixing these quirks. We also have an indoor-only cat, of whom the technicians are always very conscious, which remin... more
Overall good quality of work and satisfied for my cost. Communication within departs (sales - installers) could have been improved.
We are very pleased with our newly rebuilt deck. Everyone we worked with throughout the process was quite professional and we love the result. We highly recommend this company.
They were great. They did my job in a timely and professional manner. I am happy with the outcome, and I would highly recommend them to others needing painting done.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of BENCHMARK BUILDERS LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys