Amazing work, fantastic people, communication was terrific throughout entire construction phase, and afterwards. HIGHLY recommend this company!!
The best experience we could ask for. We knew exactly what was going to happen and when. Such a smooth process for such a big task. Would highly recommend.
They did a great job in our budget. We have encountered issues afterward but Backyard Amenities has always helped correct with a quick turnaround. I would recommend them!
The whole team at Backyard Amenities did an excellent job designing and building our backyerd paradise. Our pool looks and feels like a private resort. The owner, Brad, was always available to ensure we were satisfied.
This has been the best home project we've experienced to date! Brad and his team communicated well, responded quickly to our questions, informed us of the schedule, and completed the project in record time! I could not be any happier. Our pool is absolutely beautiful!
I think that they did a great job and did it quickly. I was very surprised because I've heard bad stories about how long it takes, but they did it quickly and responded to all of my questions. I'm very happy and have recommended them.
The owner Brad was very easy to get a hold, he answered all questions honestly and everything was planned to perfection.
I thought all employees of Backyard Amenities exceeded all expectations of what a pool company is supposed to provide.
It was a very pleasurable experience working with Backyard Amenities and I have shared this with friends and coworkers.
Backyard Amenities did a fantastic job. They are very professional, high quality, and surprisingly very fast.
They exceeded my expectations across the board. I didn't expect this level of quality.
Jody and Brad were very quick to answer texts, concerns, and the few minor things that needed improving.
They did not fall short of my expectations; they were pretty awesome.
The communication exceeded my expectations. They would text me back in one minute, so communication was outstanding, which is important!
I would like to recognize Jody and Brad for their exceptional service.
They did exactly what they said they were going to do, the service was exceptional, and the product was great. I couldn't have asked for more than what they did.
One the most Professonial company I ever done business with
I’ve know brad for a while and have had a great experience with him and his staff.
The company is very professional, they did everything they said they wuld. My wife and I are happy with outcome. Brad and his crew are outstanding . I would recomend to anyone, their reputation proceeds them.
I would like to recognize the job foreman.
This a ten plus.
They were absolutely wonderful and got everything done faster than expected.
This is the best company that I have ever worked with. They went above and beyond and exceeded everything we were expecting.
I already did! They installed pool for my friend.
Brad and the team at Backyard Amenities made building a pool so easy and seamless. We love our pool!
I was most satisfied with their knowledge and the time it took them to complete it.
I would like to recognize Jody for his exceptional service. Any time I called (even if he didn't answer) he would call me right back and answer my questions. His staff is very knowledgeable and nice when I go to pick up pool supplies. They have good customer service.
I was most satisfied that they finished the job early.
After a long 9 months of rebuilding our home after Harvey. We decided to add a pool to our home. It was a refreshing experience working with Brad. They always came exactly when they said. Work was completed beautifully and with constant communication. Least stressful thing I’ve ever done. I recommended them to anyone I can! If you want a pool hands down do with backyard!
I was most satisfied with the design of the pool, we had some requests and Brad met them exactly as we wanted.
This was the second pool Brad has built for us one in 2003 and the other in 2018. Brad and his brothers were raised from a young child to work and to help others. Between Brad and Jody they get the job done and always answer any question you have. Backyard Amenities is the BEST.
Mary Ellen was is a very professional saleswoman. Shaun did a great job on a very difficult second floor installation at our beach house. This was our fifth Rainsoft system and second system from Quality Water. Good company...
I'm well satisfied with MaxHome
I am very happy with my standby generator purchase and installation from Quality. My sales rep (John) was very polite and knowledgeable and was not pushy. Priscilla in scheduling was always pleasant and more than helpful, explaining processes and keeping me informed (hope she is being paid well). A... more
When I walked in the house, I saw and felt the difference. Every time I walk in now, the windows are probably the best thing I've done in the whole house. I'm very satisfied.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Backyard Amenities as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys