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We found Taylor Construction very professional, honest, and efficient. Taylor's representative was a joy to work with. We feel like they exhibited a very high quality of workmanship. We have great windows now.
The entire process was a total pleasure, from getting the estimate to a color consultation all the way up to paint day. I could not be happier with the efforts of all involved or the results.
Jenkins Restorations was reputable and reliable. Daniel is an asset to the company. We need more service oriented people like him in all industries!
Russell helped me out from the beginning and he made the sale happen.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of BGM Restoration LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys