They were professional and well educated in the products offered. They did my install in a timely manner. I am very happy with them.
I have a skip sheeting roof and no one else would put solar on there and they did. They were fast, efficient and it worked out great.
We loved dealing with Mark and all the office staff. They were kind, knowledgable, efficient and conscientious. The installers worked with us to make sure we were happy with the placement of the panels and configuration of the wiring to the control panel. We could not have had a better experience.
I was satisfied with their scheduling. They were able to fit me in with a pretty short notice which was great.
I have recommended the company to my friends and I will continue to do so.
Project went smoothly.
I think it was easy to communicate with them whether it was phone or email. They seemed to respond very quickly.
Customer service with sales and office staff needs improvement. They only deceased my price when I showed them their competitors price. The office staff was pushy, telling me daily that they needed my payment when it was already sent and received. Plans to where the solar was going to go was scribbled onto a google map, and when we asked for more professional plans they didn't provide them.
We will recommend Aztec to all our friends
Kenny was the technician who actually put everything in and he was very thorough, really listened to me about centering the screen, and did a great job when he had to come back. He was fabulous. I would also recognize Maria. She was the representative that signed me up in the beginning. I appreciated her honesty when she looked at my electric bill. I originally wanted to explore solar but when she looked at my bill my savings would be minimal and would really not be offset by the expense putting on solar. That is when I suggested the whole house fan and that was a great solution.
I was really happy with the technician who did the installation. He did a great job. He upsold the system and did a fantastic job. I was happy with his level of knowledge and customer service.
They were very pleasant to work with and it was an enjoyable experience.
Sales personnel knowledgeable and easy to work with, workers were professional. Love my panels! Thank you Aztec Solar
I don’t know if my solar panels are heating up my pool enough highest heat temp never gets pass 82
Best customer service from techs and reception !!! They help me with no issues when I need telephone support !! Thanks Aztec !!!
Great service , employees we’re polite and know there job did not have to babysit them . Service is always efficient.
Workers were great. Inverter is not. We do not zero out as we were lead to believe.
Yes
I have no complaints. You were attentive, knowledgeable, and accurate.
Very impressed. Very professional. Did a great job.
The crews were fantastic. They did two installations and were top notch. Only positive things to say!
Yes. They Did an excellent job!
They were superb. We're in a new home and there has been a lot of construction. Out of everyone they were the best in timeliness and work done.
This was a very good experience for us from the estimator through the installer. They did what they said they would do and on time. We are very happy with the quality.
Love their sales folks, installers even better. The only thing I would have asked for that would have made my experience over the top is that someone make contact after all the work to confirm the system is working up to the specifications. As a layman, I have no idea if the system is performing as expected!
The crews were excellent and we are totally satisfied with the installation.
Aztec Solar did a great job.
The salesman, Ken, was awesome. He kept us informed during the entire process and gave us a great price, too! He even got our system installed early when they had a cancellation on another job. The installation team was fast and neat. The system has now been in for a year. It has worked amazingly well at keeping the pool nice and warm. We used the pool well into October. We have had no problems with the system snd have needed no service calls.
All the staff at Aztec Solar were terrific. Everyone was courteous and provided excellent customer service. Ken was our personal agent and he was phenomenal. He followed through and followed up with everything he said he would do.
Great customer service!
Very satisfied with their work and follow up. I have no problems with them at all.
They did a very professional job and exceeded all expectations.
From the initial time I contacted Aztect Solar they had the best customer service and were super helpful and honest.
Great customer service.
I had a great rep. Jack was wonderful and was patient and understanding. He did not make me feel pressured and explained everything to my satisfaction.
The system was installed in early spring and after installation, a tech went through a brief summary of operation (10 min max.). When asked 2 months later--once it was time to set and use the system--if someone (at their convenience) could stop by and review the systems settings I was told they would be happy to stop by for a fee of a couple hundred bucks. Installation of a $10,000 system and not willing to do a 15-minute follow-up to installation so the system could max its capability. That was after the competitor's proposal was the basis of these guys increasing there initial size quote to meet the real needs of the system. There is a reason Aztec is number two. Am I satisfied with their system designed by the other guys? Yes! Am I glad I had the other guys quote the job? Extremely Glad! Do these guys qualify as a good system with capable installers? Yah. Did they close the deal? No. Is it worth a call from the owner? Hell NO. Will I recommend them? Sure, After the other guys.
I am disappointed that my daily monitoring apps are not working like they did initially.
This is the most professional company out of all the ones we interviewed for Solar. Highly recommend them for their knowledge, service and expert attention to detail from the day we met Marie Fitts, Sales Account Mgr. to the final inspection with Kim Welch and Eric. Forty two panels later, we are "off the grid" with PG&E!
They have a great product.
I would recommend Aztec Solar but I didn't really like my salesman Lloyd! He was fine at the point of sale but, when there was an issue with the permit...he was not so eager to help. BLYTHE WAS THE ONE THAT CAME TO THE RESCUE AND MADE ME FEEL BETTER AFTER LLOYD DISMISSED ME SO RUDELY AND PROMPTLY.
We love Aztec..
Kept to schedule. Responded quickly to questions.
I think the "2" rating answers for itself.
System is complicated to turn on and off
OK company one of last resort, it's a must control of every detail do not count on them
Quality service! Professional team! Enjoying the warm pool this season!
I met with Jack to go over our needs. Jack explained everything in detail and worked with us on the price. I mistakenly gave the install team the wrong paint to paint the pipes. At no additional cost, the install team came out a second time to paint the pipes the correct paint color. I would recommend Aztec Solar to others. Aztec Solar is a local business and it is nice to support local businesses.
This is our second time using them and they did a great job both times.
This is my third time using them and I have been fully satisfied every time.
They completed the job in a professional manner.
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