They installed and maintained a pool for me. They were easy to work with, and they listened to us. They designed a pool that fit our budget and what we were looking for. I'd give them an A.
They put in an in-ground pool and a spa. The quality of the work was good. I would say the ongoing service has been good as well. I'd say they're an A.
It was a new pool; it was in-ground, three-and-a-half feet in the shallow-end, down to 11-feet in the deep-end. They were really good at letting us know what to expect, when the money was due, and when decisions or selections were due—so there was really no surprise. I would give them an A+; I was very happy with their work. They were very professional, just very good, and I’m very likely to recommend them.
They installed and maintain a pool. There's nothing I didn't like about working with them. They were very sharp and put a good package together. I'd give them an A.
They installed and maintain my pool. They're just very knowledgeable about pools and the staff—They did beautiful work. I'd give them an A.
They put our pool in. They built our pool, and they service it once-a-month. I liked pretty much everything about them; they had good pool designs and they were good to work with. They built us a beautiful backyard, and are pretty good about getting out here if we have a problem. I'd give them an A. I have recommended them—about two times.
They built the pool from scratch. They stayed on task and on schedule, and we were pleased with the result. I'd give them an A.
Their main guy, their main connection with us, David, was very communicative; he didn't talk to me like I was an idiot, but he explained things in terms I could understand. They repaired my roof, painted the inside, and repaired inside damage from the tree falling on the house. They also replaced our gutters, rebuilt our shed from the ground up, and they replaced fencing—so they did a lot of work for us. It was a very large tree. I'd give them an A+ across the board. We did come home after our camping trip to find that, after they had sanded and painted, that there was dust everywhere—but the second we said something about it, they came right in, and they cleaned everything from top to bottom. They really were excellent; the communication was fantastic. We had a lot of trouble with our first company; we dropped them and used this one instead.
DUPLICATE: Good people—consistent, reliable. They do my weekly lawn maintenance, and they've done some landscape installation. They have done hardscaping actually, with stones put in, like, a dry creek bed. I'd give them an A.
They're just very dependable. They do lawn care for me, maintenance basically—mowing the lawn, trimming, and blowing the leaves, that kind of thing. They deserve a B+.
I like a lot of things about them. Virtually everybody on their staff was good. Kelly did some design work for us that we thought was fantastic; Adam kind of implemented that and really got a lot of the design put in; he was in charge of the crew that built it. Of course, Roger was overseeing everything—terrific. They're thoughtful, too; they think about what you tell them and try to incorporate that into the design, but they still remain flexible. I can't say enough positive things about them. They have done an extensive amount of work—landscaping, hardscaping, plant installs, tree work—gosh, I can't even recall it all—they've touched virtually every aspect of our yard. They're A+; I have recommended them multiple times already. This is the kind of guy Roger is, he's doing some work for a college of mine right now and, of course, at Christmas time he always gives everybody some little gift. This guy is one of the best guys that I've ever met in my life—Terrific guy.
Mostly They did an outdoor patio, a fireplace, and a living area for us. I liked that they fit us into the schedule; this was the best part. The negative experience was after they put us on the calendar; they did one day of work in the yard, and then we didn't hear back from them for about a week. They were supposed to finish it that week. I was pretty much told that a customer that was spending a lot of money needed something finished, so they took care of them first—which was pretty much telling us that since we weren't spending $500,000 that we got bumped from a schedule that we had already been put on the calendar for. They did a good job; the work they did was good. The customer service was certainly lacking, though. I had to stay on top of them the whole time, like asking them when they were going to be here, and when they were going to do things. I felt a lot like I was managing the project myself—so that was not a good experience. The craftsmanship was good, but the delivery and the customer service were not. I would grade the overall experience with a B.
I was really impressed by this pool company and the employees. I had an in-ground pool built and 4 years later it still looks like new. Have had no problems whatsoever with the pool or equipment. The owner and the employees are very good at what they do. When you spend your hard earned money on something you plan on using with family and friends you need to pick a company that will do whatever it takes to make your experience great. With that in mind if you are looking for a pool company then choose Atlantis Pools & Spas.
They were awesome. They were A+. They were punctual and everything was professional. The quality of the work was exceptional, and on top of that, they were very personable. The work was great. They did a pool for me. I would give them an A+ overall. I would definitely recommend them.
I think the quality of the work stands out to me. They did a pool install for me. Overall, I’d give them a B+.
I like the quality of their work. They built a new pool for me. They’re also doing maintenance for me after the fact. They’re servicing the pool. Overall, I’d give them B+.
They’re a great value and straightforward. They build really good pools. They've built two for me. I would give them an A for my overall experience with them. They still take care of my pool.
They were excellent. I think Bruce, the owner, and his team do amazing work. They did pool construction and install for me. Overall, I’d give them an A+. I had seven of my friends who have had pools built by them based on my recommendation.
I liked the responsiveness. They did an install for me. I would give them an A- for the overall experience.
They've always been very good, but we have some issues that didn’t get resolved while they were here. Something’s happened with our equipment that they need to come back out and look for. I would give them a B for our overall experience so far.
They put a pool in for me. They were phenomenal to work with. I liked the individual focus and care that they gave. They were supportive through the entire design process. From not knowing anything about having a pool installed, they took us through every step, explained everything very clearly, and made sure we were comfortable with it before they did anything. I would give them an A+ for the overall work they did for me. I have recommended them multiple times already.
My experience with them was excellent. When he designed our pool, he did an amazing job. The customer service was excellent. We had zero complaints. They’re an A+ company.
They resurfaced and rebuilt the spa for me. They did a very nice job. We had one thing we’re going to have them back to address, but I’d say ninety-eight percent was absolutely great. I’d give them a B+ for my overall experience.
Their attention to detail stood out for me. They did a pool installation for me. Overall, I’d give them a B.
They did a great job in building a pool. Overall, I would give them an A for my experience with them. I think they were on point with everything connected with the pool building process.
They’re important. They installed a pool and they do pool maintenance. I would rate them as an A for my overall experience.
They put in a pool for my mom a few years ago. She got the pool done right after my dad passed away, so I was kind of the second person talking to them about getting the pool done. The guys were really awesome to talk with. Everything they said they were going to do, they followed through with and more. We were really satisfied with everything that they did. We didn’t have any issues at all. They earned an A+. We enjoyed having them do our pool.
I had a pretty positive experience. Overall, I would give them a B. They did a pool install for me.
Customer service stood out to me. They built and maintain our pool. Overall, the grade I would give them is A.
They have excellent service and they did everything that they had stated in the scope. They were true to their words. They did a great job—A.
They installed the pool and they do the maintenance on it. I like that they have a quick turnaround time. I would probably give them an A- overall.
The pool turned out wonderful. Overall, I would give them a grade of B. They have been really good about coming out if I needed something.
They were very punctual and completed the job on time. They installed a pool for me. I’d give them an A grade.
They went above and beyond for pretty much everything that they do. They've done both installation of our pool and regular maintenance of the pool. They definitely get an A, and I recommend them all the time.
They put in our pool and it’s pretty much self-sufficient. We’ve had no issues and both my sisters put in pools at the same time, and they've both had major issues. We’re very, very happy with Bruce and his crew. Overall, I’d give them A+.
They were very thorough about following through. If I did have any concerns or anything like that, they were pretty good about getting back to it pretty quick to help take care of any issues. It was a streamlined process. They did an install for me. I’d rate them as an A.
I think the quality of work was very high. They installed a pool for me. I’d give them an A for the overall experience I had with them.
I’m not exactly sure what her position is, but Kelly has been excellent throughout the entire process. She’s been helpful. Whenever I contact her, she’s quick to contact me back. Any issues that we’ve had, she’d rectified the situation in a timely manner. She’s been excellent. They built our pool. My husband says we would give them B- overall. Customer service has been great. Micah, who was the designer, was excellent as well. Micah and Kelly were both excellent to work with.
I’m happy with all the work they did. They’re a great company. I have absolutely no complaints with them. They did a refinishing of the plaster and my maintenance for a couple of years. I would definitely recommend them.
I didn’t like the way they handled the issue. It was far from perfect. They did a pool and spa for me. I have a beautiful pool, but it was the process was the worse. I still have a leak in my spa that they didn’t fix. They don’t take care of their business. I will not use them again. I don’t think I could tell anybody to work with them because if there is a problem they don’t address it. The lady who work with them, Kelly, is awesome and some guys are super good. However, the owners are not nice. My husband and I are very disappointed. I would give them a D overall. I would probably not recommend them.
I liked everything about them. They were very personable. From the planning of the pool, which we had never done that before, all the way through the job, they were able to help us plan it and look at how it was going to fit in the yard. He took us to all types of different pools they had in the community that we could look at. It was good—A.
They did our pool about four and half years ago. I would say they were honest and the work seems to be really good quality. Overall, I’d give them A. I really had no problems with them. I recommend them all the time.
I think they fulfilled their promises and did it on time. They installed a pool for me. I’d give them an A for the overall service.
They do quality work. They were always here. Once they started with the project, they kept going. We didn’t put in a new pool; we redid an old one. Sometimes that can be worse than putting in a new one. We’re satisfied. A for them.
They installed my pool about seven or eight years ago, but they've done maintenance here and there. I’d give them A for my overall experience.
They were very easy to work with and they finished the job on time. They put the pool in and they've been maintaining the pool. They deserve an A. I have already recommended them several times.
It was reasonably good. I do have some problems and I haven't been able to get any response from them ever since. The installation went on time and reasonably well. I did have one problem with the fella who was doing the deck work. I thought they overestimated the amount of square footage of the deck. They wanted to charge additional money for the deck. They were building the deck around the pool and installing the pool. I'd give them a good but not excellent.
Atlantis Pools came out to build me a swimming pool. It was a quality product, and they’re an A-grade company.
Atlantis Pools was awesome. I have a sloping backyard, so I have retaining walls that are all custom stonework. The pool was custom stonework, too. Atlantis took care of the hot tub, the decking, and all the drainage from the sloping in the backyard—all of that. I found them through a referral. I'd give them an A for excellent work.
We've been using them for several years, and we like them. They sure are good—we've been very pleased with them. When we first moved here, we had to try several different companies, and we weren't very happy with some that we tried. We've been with Atlantis Pools almost the whole time we've been here, so they've definitely done a good job.
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