Excellent workmanship and extremely professional staff!
In 3 years of home ownership, Artisans of Atlanta is the only contractor someone has ever recommended to me, and it is with great joy that I share that same recommendation with you!
I've worked with a lot of different companies and these guys were great. Always courteous, professional and willing to work with me and my ideas. Will definitely use them again.
I have recommended them to several people. Actually, I didn’t have to recommend them. So many neighbors watched our house being renovated/second story added that they contacted Matt themselves.
We have thoroughly enjoyed our new bathrooms this past year. Even though we had problems with missed deadlines for completion date and missed communications related to our architectural plans, the final product is beautiful and very functional. Artisans of Atlanta did a good job overall.
We were absolutely so happy with the quality of workmanship! The whole team was a joy to work with and we love our new kitchen!
Our kitchen remodel went very smoothly. The subcontractors that Artisans used were excellent. They arrived when they said they would, preformed top quality work, and kept the work site clean. The owner, or a representative of Artisans, stopped by the site every day to make sure that project was going as planned. The project was competed in the time schedule promised. My kitchen is now a show piece of the house.
We were delighted with the professional performance of Artisans of Atlanta. Their workers were the cleanest and most polite of multiple contractors we have worked with. There was no foul language and all not only were competent, but were excellent craftspeople.
Matt was very easy to work with. He always took the ideas from my wife & I and made them possible. He and his team truly wanted us to be happy with their work and make our dreams come true.
I was referred to Artisans by a neighbor. They were honest, reliable and the staff that they brought in were of the same caliber. Our on site manager was the best. He kept all of the subcontractors in line and treated this renovation as if it was his own home. He is a keeper and we will use Artisans again.
Great company that does exceptional work. Highly recommend!
Ours was a challenging project especially due to the need to have the work stop and start around our schedules. Matt and all of his crew really care about doing excellent work and making sure that you are completely satisfied. We were delighted with the outcome.
Value - Not only was the initial quote for the work very competitive, the handling of allowances and progress payments was very professional and easy for us.
Likely To Recommend - Without any hesitation or reservation. Ours was a challenging project especially due to the need to have the work stop and start around our schedules. Matt and all of his crew really care about doing excellent work and making sure that you are completely satisfied. We were delighted with the outcome.
Excellent work and would hire them again. I also would recommend them without hesitation.
Areas For Improvement - None. Matt was an excellent communicator and kept in touch with me on any changes or budget overruns.
Areas Of Satisfaction - Most satisfied with the fact that they kept to their word on timing of the project and completion. Excellent communication about budget matters and changes. Organized invoices that were easy to follow on what had been done, how much it come in over/under the budget. All of the subcontractors did excellent work. I have to commend especially the tile guy because he was working over the Christmas holidays to get the floor laid to keep it on schedule.
We have used Artisans of Atlanta for two major and 1 minor renovation projects, and they have always been responsive, professional. Even more importantly, if there is a problem they always correct it right away and respond quickly to our requests. I recommend them very highly.
Areas Of Satisfaction - Responsiveness, problem solving, care they take to do jobs right.
Communication - I felt this was a particularly strong characteristic of Matt and the team. Great communication every week and as issues surfaced.
Areas Of Satisfaction - 1.) Matt Johnson did a very good job of supervising/managing/coordinating the project. We have a very high comfort level working with Matt.2.) The quality of work performed was outstanding and we are very happy with the overall project.
Areas Of Satisfaction - We're very satisfied with the project as a whole.
Areas Of Satisfaction - Working with Marc Tyson during the design phase was a pleasure. He is very knowledgable. His enthusiasm and attention to all those hidden details really show his passion for the process. He wants the job done right and to the customers satisfaction. The subcontractors and crew are all professional and courteous.
Areas Of Satisfaction - Communication, follow through, personable and professional demeanor.
Areas Of Satisfaction - I felt that all the workers were great and did a perfect job. I respected ther feedback when I asked qiestions.
Areas Of Satisfaction - Matt Johnson and Aaron their professionalism and their attention to detail.They responded to our needs and questions.
Areas Of Satisfaction - The design and budget Artisans of Atlanta, Inc. offered worked well for us.
We've had them do 3 major remodels in our house. We have recommended them to 2 people that have used them and one other person that they're working with now.
Schedule - Sometimes they're done ahead of time.
Communication - Extremely good communication, they do listen when you ask questions.
Clean & Safe - I've never had any work done as beautifully before. They clean
Likely To Recommend - We've had them do 3 major remodels in our house. We have recommended them to 2 people that have used them and one other person that they're working with now.
Areas Of Satisfaction - All areas, we're pleased with everything they've done.
We live in an old home in Avondale Estates and we needed to replace quite a few windows. They were very professional and very timely. I'm a very particular person and they suited my needs. I have recommended them to numerous people. Everyone who came into my house, I trusted completely.
Areas Of Satisfaction - I can't pick one thing I was so pleased with everything. I don't care when I called Matt, he said he would take care of it today and he did. I strongly recommend them. I'd give them 10 stars if I could.
Lead Source - We put a $100,000 terrace in once and although I interviewed several people for the job, I settled on Artisans of Atlanta and I am so pleased I did. Whenever I need them for another project, there is no doubt who I will call. They can do anything.
Areas Of Satisfaction - Detailed construction and well-designed solutions
Artisans of Atlanta did everything they said they'd do, at the price they quoted, and when they said they'd do it. They communicate very well, take and return calls in a timely manner and are very considerate and friendly on site. The end results look great and they were very open to home-owner design input. Friend, flexible and efficient. A real pleasure and the complete opposite of so many contractor nightmares that one hears about. I absolutely recommend Artisans of Atlanta.
Expertise - Their skills and ability to do our project were never in question. They brought in the right trades/subs when needed too.
Professional & Organized - Couldn't ask for more. Always polite, friendly, on time and open to discuss items as needed.
Schedule - My schedule was overly aggressive and not realistic, but Artisans managed my expectations and stuck to what they initially said they would do.
Budget - The only deviations to budget were extras that we requested along the process or when they found an issue not up to code from the original construction of the house. Even with that issue, they worked hard to manage the overage.
Construction Quality - We love the finished product.
Communication - Key issue here...took my calls first try 95% of the time, or returned voice mails within hours, not days, when needed. Always up front about what was next and any issues they had found and always with suggestions to resolve those issues as we moved along.
Problem Resolution - Very few issues arose, but if they did, we were told; offered options; they explain the budget ramifications and so we could make the best decisions to proceed.
Clean & Safe - Yes...no issues, cleaned and left tidy each night.
Employees & Subcontractors - It was a pleasure having them in our house...they were all polite and professional. Now they're done, we kinda miss seeing them...although we're delighted the work is now complete :-)
Value - I used good architectural drawings to bid the project with another contractor and found the prices were almost identical. We spent a lot of money, but we had a lot of work done, and feel we got good value.
Trust - Any and all items during and post project have been addressed quickly and efficiently with not a word of grumbling about coming back...nor any delay to do so either.
Areas Of Satisfaction - The team...their attitude, responsiveness, timeliness and basically doing what they said they'd do when they said they'd do it. It all looks and works great. They were also very willing to listen to our design ideas and a few technologies we particularly wanted too, and were open to trying these new things, for example the Kohler digital shower control.
Areas Of Satisfaction - Personal interactions. We thoroughly trust the contractor and are willing to pay more for a job because of this trust.
The quality of the craftsmanship was impeccable. The men in our work were extremely professional, on time, hard working, and the attention to detail was impressive. The finished the product was exceptional.
Areas Of Satisfaction - We changed a couple of things and the cost came in under what we were told. The quality of the craftsmanship was exceptional. The people were extremely nice and professional. We didn't have any problems with nails outside.
Areas Of Satisfaction - I was very fortunate to have gotten them. They did a great job.
My kitchen remodel with Artisans of Atlanta was a great experience. They went above and beyond to help me with problems that I had with another contractor. They were timely and professional. They were able to handle several issues that arose from another company and they did it with a smile. Their work is beautiful! I have recommended them to many others in my neighborhood. I would not have anyone else do renovations in my home.
Construction Quality - Extremely satisfied. Their work is beautiful.
Likely To Recommend - I have recommended them to several neighbors already. They were amazing. I would not consider having anyone else do any renovation work in my home. My kitchen remodel with Artisans of Atlanta was a great experience. They went above and beyond to help me with problems that I had with another contractor. They were timely and professional. They were able to handle several issues that arose from another company and they did it with a smile. Their work is beautiful! I have recommended them to many others in my neighborhood. I would not have anyone else do renovations in my home.
Areas Of Satisfaction - Expertise, commitment to the job, positive attitude, value
Areas Of Satisfaction - I was satisfied with the time and the quality of the workmanship. They were very fast but did a wonderful job.
Areas Of Satisfaction - The quality of material and workmanship
I've been using Artisans of Atlanta for a long time, and I've always found that the quotes are good, the work is always consistently excellent, and I never even have to think about it when I use them for a project.
Areas Of Satisfaction - I've come to know to trust Artisans of Atlanta, so I don't even need to think when I use them.
Artisans of Atlanta was extremely professional to work with. Their workmanship was top notch. They kept the work site clean and would not leave until the day's work was done. They took care of the punch list very quickly. It was a very pain free experience that sets us up to do additional work. I would certainly use them again.
Areas Of Satisfaction - I was satisfied with the people doing the work. They were in our house but I never felt uncomfortable. They walked around everything, they were very accommodating, and they did great work. It's the people that you work with that really matters.
Lead Source - I heard about them from a good friend of ours.
Areas For Improvement - None!!
Artisans completed a screen porch and carport project for me within the agreed upon timeline and budget. The quality of work exceeded my expectations. Every time there was a decision to be made, the crew decided to do things the right way and the high end way rather than the easy way.- Dave
Areas Of Satisfaction - The crew was great, seems very honest, and hard working.
Matt Johnson has a wonderful crew. (I heard glowing things about Matt from those working with him on my project). They worked around me and my 2 dogs during a construction that involved all levels of my home.I am very happy with the kitchen design and cabinets by Marc Tyson who works with Matt. Matt's designer, Pat Hollman, helped me with selection of tile, stone countertops and paint as well as bathroom design. I love my small but elegant new bathroom. I also love my open concept kitchen and new sun room. Matt was always easy to reach by phone, text or email. He was able to stay close on time table and price. His detailed billing helped me understand how I could spend more on some things, but cut costs on other things to compensate as the project unfolded. That was pretty important. Thanks for everything Matt!!!
Areas Of Satisfaction - Matt is honest and caring. I felt like I had Mike Holmes from "Holmes on Homes" in my house. I just felt like he would do the right thing even behind the walls and under the floors. It takes a lot of the stress away when you have that feeling.
We used Artisans of Atlanta to remodel our kitchen and main floor of our house. The process was incredibly smooth throughout. They worked with us to get additions to the project executed in a timely manner. They were also great and providing design insight to help us achieve the look we wanted. Everyone that's seen our house is impressed with the look and the quality of the work.It was a great experience and I'm glad we chose them to improve the most used areas in our home.
Areas Of Satisfaction - Very happy with the way the job site was maintained and kept clean. Matt was excellent at communicating the status and Marc did a great job helping us find the materials and look we wanted.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Artisans of Atlanta, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys