Matt and Jon at Artisans of Atlanta were fantastic. Over the last 15 months they were working in a home that was a mixture of very old and very new, navigating to keep a consistent look and feel across every aspect of the house. They are excellent communicators, very responsive, and deliver high quality work. I highly recommend them.
We have done many renovations to our home over the years, and Artisans of Atlanta was by far the most professional, amiable team we have ever worked with. The results are incredible, and we couldn’t be happier! They added tremendous value to our home. We highly recommend them!
Owner, Matt Johnson and Project Manager, Dallas Hoade made this renovation a dream. Good people with wonderful work ethic and awesome at what they do. Highly recommend!
Excellent workmanship and extremely professional staff!
In 3 years of home ownership, Artisans of Atlanta is the only contractor someone has ever recommended to me, and it is with great joy that I share that same recommendation with you!
I've worked with a lot of different companies and these guys were great. Always courteous, professional and willing to work with me and my ideas. Will definitely use them again.
I have recommended them to several people. Actually, I didn’t have to recommend them. So many neighbors watched our house being renovated/second story added that they contacted Matt themselves.
We have thoroughly enjoyed our new bathrooms this past year. Even though we had problems with missed deadlines for completion date and missed communications related to our architectural plans, the final product is beautiful and very functional. Artisans of Atlanta did a good job overall.
We were absolutely so happy with the quality of workmanship! The whole team was a joy to work with and we love our new kitchen!
Our kitchen remodel went very smoothly. The subcontractors that Artisans used were excellent. They arrived when they said they would, preformed top quality work, and kept the work site clean. The owner, or a representative of Artisans, stopped by the site every day to make sure that project was going as planned. The project was competed in the time schedule promised. My kitchen is now a show piece of the house.
We were delighted with the professional performance of Artisans of Atlanta. Their workers were the cleanest and most polite of multiple contractors we have worked with. There was no foul language and all not only were competent, but were excellent craftspeople.
Matt was very easy to work with. He always took the ideas from my wife & I and made them possible. He and his team truly wanted us to be happy with their work and make our dreams come true.
I was referred to Artisans by a neighbor. They were honest, reliable and the staff that they brought in were of the same caliber. Our on site manager was the best. He kept all of the subcontractors in line and treated this renovation as if it was his own home. He is a keeper and we will use Artisans again.
Great company that does exceptional work. Highly recommend!
Ours was a challenging project especially due to the need to have the work stop and start around our schedules. Matt and all of his crew really care about doing excellent work and making sure that you are completely satisfied. We were delighted with the outcome.
Value - Not only was the initial quote for the work very competitive, the handling of allowances and progress payments was very professional and easy for us.
Likely To Recommend - Without any hesitation or reservation. Ours was a challenging project especially due to the need to have the work stop and start around our schedules. Matt and all of his crew really care about doing excellent work and making sure that you are completely satisfied. We were delighted with the outcome.
Excellent work and would hire them again. I also would recommend them without hesitation.
Areas For Improvement - None. Matt was an excellent communicator and kept in touch with me on any changes or budget overruns.
Areas Of Satisfaction - Most satisfied with the fact that they kept to their word on timing of the project and completion. Excellent communication about budget matters and changes. Organized invoices that were easy to follow on what had been done, how much it come in over/under the budget. All of the subcontractors did excellent work. I have to commend especially the tile guy because he was working over the Christmas holidays to get the floor laid to keep it on schedule.
We have used Artisans of Atlanta for two major and 1 minor renovation projects, and they have always been responsive, professional. Even more importantly, if there is a problem they always correct it right away and respond quickly to our requests. I recommend them very highly.
Areas Of Satisfaction - Responsiveness, problem solving, care they take to do jobs right.
Communication - I felt this was a particularly strong characteristic of Matt and the team. Great communication every week and as issues surfaced.
Areas Of Satisfaction - 1.) Matt Johnson did a very good job of supervising/managing/coordinating the project. We have a very high comfort level working with Matt.2.) The quality of work performed was outstanding and we are very happy with the overall project.
Areas Of Satisfaction - We're very satisfied with the project as a whole.
Areas Of Satisfaction - Working with Marc Tyson during the design phase was a pleasure. He is very knowledgable. His enthusiasm and attention to all those hidden details really show his passion for the process. He wants the job done right and to the customers satisfaction. The subcontractors and crew are all professional and courteous.
Areas Of Satisfaction - Communication, follow through, personable and professional demeanor.
Areas Of Satisfaction - I felt that all the workers were great and did a perfect job. I respected ther feedback when I asked qiestions.
Areas Of Satisfaction - Matt Johnson and Aaron their professionalism and their attention to detail.They responded to our needs and questions.
Areas Of Satisfaction - The design and budget Artisans of Atlanta, Inc. offered worked well for us.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Artisans of Atlanta, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys